Business Solutions
SureCritic / Auto Maintenance / Wagenhaus
business image

Wagenhaus

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(265 Reviews)
81
Write a Review

Score Details

5 stars
86%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
4%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
81
Net Promoter Score ®

Business Details

About

Jim McGarvey opened Wagenhaus in 2007 after working several years at different dealerships and he believed he could treat the customers and their vehicles better than the dealer. When he opened he started with only 1 customer and had faith that we could grow and grow. That is exactly what we have done.

Let us provide that same pride Jim McGarvey opened Wagenhaus in 2007 after working several years at different dealerships and he believed he could treat the customers and their vehicles better than the dealer. When he opened he started with only 1 customer and had faith that we could grow and grow. That is exactly what we have done.

Let us provide that same pride into your vehicle, while we treat you like family and take care of all the needs of your vehicle(s) ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(910) 426-2800
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2571 Hope Mills Rd Fayetteville, AL 28306
Get Directions
Wagenhaus' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(265 Reviews)
Write a Review
Recent Reviews
TA
Thomas A.
2004 BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
👍🏾
👍🏾
Verified Customer
Hope Mills, NC
2010 BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Inside door handle replacement
I needed to replace the inside rear door handles which got sticky over time. Work was done in the timeframe that was given.
RM
Robert M.
Fayetteville, NC
2005 Porsche 911
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
try
Did everything to assure the car was repaired the way we discussed.
Still need a raised light in back!
SS
Shawn S.
2020 Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Awesome experience
Great experience
KC
gravatar
Kerbeline C.
2014 BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Great work
Honest people
JG
Jesse G.
2008 Audi A6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Owner
Great work dependable
MB
Mattie B.
2014 Jaguar XF
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
MRB
Well pleased with the service
DM
Dan M.
2014 Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Fantastic
Had a valve cover gasket replaced... fast service and great customer service!
CC
gravatar
Claire C.
Fayetteville, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/26/2025
9
Wagenhaus
Thanks to Missy and Shane for the great customer service that you provided for me. Everyone who works at Wagenhaus from the front desk to the technicians are awesome
Will definitely be going back
CC
Clarie C.
2017 Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
9
Wagenhaus
I would like to thank Missy and Shane at Wagenhaus for the excellent care that I received from them, whether it was on the phone or in person. I never experienced any negative reaction or comments, just a willingness to help. You both rock!!
JM
gravatar
Joeseph M.
2017 BMW 4 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Great service
Really appreciate the complimentary inspection.
AH
Aaron H.
2019 MINI Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Great service
I have always had a great experience working with Wagenhaus for my Mini Cooper Countryman. They are very familiar with these vehicles.
GE
gravatar
Greg E.
Fayetteville, NC
2007 BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
verified customerVerified Customer
10
Estimate was accurate, service was completed on schedule- Shane and Missy were very courteous.
My repair was done promptly- no waiting days without a vehicle. Any BMW is expensive to repair, no matter the issue, but I was given an estimate, the repair was completed for the estimated cost, no surprises. They do a complete check up of the vehicle and provide you with a copy for your records.
Verified Customer
Fayetteville, NC
2002 Porsche Boxster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Great work
This is my second time allowing this company to work on my Porsche. Each visit I found then to be professional and courteous.
JL
Juan L.
2015 Jaguar XJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
9
Vacuum Check 2015 Jaguar
Took for a concern about lose fuel cap message. Check engine light was not on.
They did two vacuum checks to ensure there were no issues.
Displaying Review 1 - 15 of 265 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.