DO NOT BUY A VEHICLE FROM HERE. Read the reviews and just take your money to a reputable dealership...you can get way better cars and prices elsewhere. These people are out for money...period. Again, go to a reputable dealership to spend your money and save yourself the time and hassle with a lemon.
Not Recommended
MD
Michael D.
Cameron, NC
10/01/2017
Dishonest service. Lied about taking off a part that would cost more labor resulting in a higher bill.
I took my car there to get one of the ignition coils changed. Initially the price was said to be $160 but it came to $226 because the mechanic would have to take the air intake off. The coil that was changed didn't need the intake to be removed because it was in the front and not under the intake, and you could tell because it was the only shiny new coil out of the ones in the engine block. The mechanic came out looked at it, said thats the one he changed. When I said you ddin't have to remove the intake to change that one he said he thought it was that one but he made a mistake it was actually one on the left side. You could visually see that the air intake wasn't removed because there is no finger prints on the dirt on any part of it. When i showed them that they said that I agreed to pay for the service, and I "should of took it home and did it myself", and they can not do a refund. The coil went out on the 440 on the way to Raleigh from Fayetteville to pick my kids up. In the beginning they were very kind but once they were caught in the lie they became very rude.
Not Recommended
JG
Jihane G.
Raleigh, NC
Ford Windstar
05/23/2017
Verified Customer
Category: Service
Spoke with Edwin. He said he was happy with the service provided by this business.
Algandro said the technicians did a pretty good job. They are nice people and he likes them. He has a leak on the left side. He will return to this business for them to check it out.
Reginald said every time he uses this business, the staff are very pleasant and they get the job done. He hasn't had any problems with their repair work.
Troy said he was told the repairs would take 1 hour to complete and it actually took 4 hours. He said he had things to do. He stated he did not think the price was honest and would like a $30 refund for fluids that they did not use.
Brie said they were friendly and they explained everything that was going on with her vehicle. They made certain she understood what was going on and suggested things that could be done. The customer service was wonderful.
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