This is the kind of shop you wish you had when your friends or family say they “know a guy.” My clutch was destroyed and Tim kept me informed of the process, prices, and timelines that kept my anxiety at bay. Not only is the car humming again, he powerwashed, cleaned, and refilled what needed attention. Quality and fair, I couldn’t be happier.
Dependable, honest, fast service-a business with integrity
JE
JOHN E.
Mercedes-Benz S400
01/20/2025
Verified Customer
10
Great experience
Tim explained he used original MB equipment replacement parts as they yield the best reliability. When I need work on my vehicles, I will use Trauma Automotive!
Again, I would recommend this location for professional and knowledgeable service. I have gone several times, and I am never disappointed with their care of my vehicle and their courtesy.
As a general rule I do not trust car repair shops due to some very bad experiences. Tim and his team came highly recommended, and the car needed fixing. They were able to get it in and get it done. They fixed the obvious problem without trying to upsell. Then they found another issue that I KNEW the car had before I brought it in. I was impressed. The car is old and probably screaming for mercy. The old girl has put in her time and has not been well taken care of. The car needed a trauma center. The car is running better than it ever has since I owned it. Paying for car repairs is never in your top three things that you want to spend your money on. But as far is it goes, I found them to be very honest and very knowledgeable. I would go there again. And that is saying alot!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.