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Reeve-Smith Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,975 Reviews)
95
Write a Review
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Reeve-Smith Auto Repair, Volvo and BMW repair specialists, is conveniently located in Raleigh, North Carolina. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Reeve-Smith Auto Repair, Volvo and BMW repair specialists, is conveniently located in Raleigh, North Carolina. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(919) 876-8046
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2617 Discovery Dr Raleigh, NC 27616-1818
Get Directions
Reeve-Smith Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,975 Reviews)
Write a Review
Recent Reviews
Verified Customer
Raleigh, NC
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
10
Definition of Customer Service
Mark and the team are fantastic. We’ve trusted them with our Volvos for years, and they’ve consistently delivered honest, reliable service. They always take the time to walk us through what’s needed without pushing unnecessary repairs, which we really appreciate. Their attention to detail and genuine care for their customers set them apart. Andy always takes great care of us—he’s the best!
RB
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REBECCA B.
Clayton, NC
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
Reeve-Smith Volvo have the best mechanics you could ever find in the Raleigh area.
Reeve Smith is the #1 vehicle repair facility for all your needs. They have proved to us that they really know their business and are proactive to keep our vehicles in excellent condition. They are honest and have continued to show us that they can be trusted over the last 17 years we have been bringing our vehicles to them. We have brought 2 different Volvos, a Jeep and our Chevy Silverado for service to them and have received excellent care to keep them all in excellent condition. We wouldn't go anywhere else.
RM
Rei M.
North Carolina
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
Category: Service
Rei said they were really helpful. She said the service was great and they were awesome.
Recommended
ND
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NEIL D.
Raleigh, NC
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2025
verified customerVerified Customer
10
Everything good
Everything done promptly correctly and timely.
Verified Customer
Raleigh, NC
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Oil change
Reeve Smith’s auto repair were very clear on how much the oil change was going to cost. They did a thorough job inspecting my car to make sure that it was safe to drive.
DG
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DAVID G.
Chapel Hill, NC
Audi S3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Stellar trusted service
Sure! Here's a polished review you can use or adapt for a business that gave you a quick, easy, and honest oil change and inspection:


---

⭐️⭐️⭐️⭐️⭐️ Honest, Fast, and Hassle-Free Service

I stopped in for an oil change and inspection, and I couldn’t be more impressed. The whole process was quick and easy — I was in and out in no time, with no upselling, no pressure, and no unnecessary repairs.

It’s rare these days to find a shop that values transparency and integrity this much.

Highly recommend if you’re looking for a place you can actually trust. I have actually been a customer for almost 20 years. Almost 10 years for my Volvo and almost another 10 for my Audi.
MC
MARVIN C.
Raleigh, NC
Volvo 262
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Grreat
Grest
JA
Johanna A.
North Carolina
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
Category: Service
Johanna said she loves them. They had fast service. She was able to get an appointment quickly and she waited for her vehicle while they did what needed to be done quickly. They're always personable and she never feels talked down to. She and her family have been loyal customers and she travels a bit extra to go there because she feels comfortable with them.
Recommended
Verified Customer
Raleigh, NC
Volvo 940
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2025
verified customerVerified Customer
10
Awesome work on an older VOLVO!!!
Always honest and dependable! Great service always!! Experts on older Volvos!
MC
MARVIN C.
Raleigh, NC
Jaguar XK8
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
0
Great
Great
TS
TASHA S.
Cary, NC
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Excellent Service
I called Reeve-Smith Auto on Tuesday morning requesting to have my car serviced. Mark allowed me to bring it in the same day. The repair was expeditiously. Andy communicated with me prior to repairs being made as promised. The front desk staff was professional and courteous. It was an excellent experience from start to finish.
Mark L. from Reeve-Smith Auto Repair responded on 07/18/2025 11:34 AM

Tasha, thank you so mucn for your continued service and your kind words!

JH
JIM H.
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
8
Alignment
On time. Road tested alignment

Disappointed I could not get copy of test results that is usually provided by other alignment centers
Mark L. from Reeve-Smith Auto Repair responded on 07/17/2025 04:24 AM

Jim, thank you for your business and your comments. We are in the process of getting a new printer for the alignment machine. Look forward to serving you in the future. 

WI
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WAYNETTE I.
Raleigh, NC
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Honest Service
Service is always quick, high quality, and done honestly. I trust all my cars to their hands.
MK
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MICHAEL K.
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
fast service
my problem was solved same day before 4th July - great fast service.
JR
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JOHN R.
Clayton, NC
Volvo XC70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2025
verified customerVerified Customer
10
ABS warning light came on
Reeve-Smith scheduled an appointment quickly. They provided efficient and thorough service the same day. Always friendly and courteous.
Displaying Review 1 - 15 of 1975 in total
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