business image

AAA Auto Tech

Average Score
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
3.6
(37 Reviews)
-43
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-43
Net Promoter Score ®

Business Details

About

We are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care. We are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care.

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(617) 514-3531

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1271 Dorchester Ave Boston, MA 02122
AAA Auto Tech's Reviews
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
3.6
(37 Reviews)

MB
gravatar
Mila B.
Boston, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/30/2025
0
0 stars for bad customer service
Price gaugers who force unwanted services on you. They pressure you into doing a diagnostic check even if you know exactly what you want fixed, just so that they can charge you for it or force you to pay to get the work done at their shop. Also, they will argue with you that you need additional repairs that are unnecessary. They try and force you to pay cash, siting a discount if you do, especially if you are repeatedly telling them you are using the CFNA credit card that is accepted at their location. And then later try and confuse the total costs as if u asked for the "cash price".. They will talk over you and double talk to the point u just give in. They do not charge fixed prices. which is why none are listed in the shop. I would not recommend!!
UPDATE! Went back today for an itemized receipt bc the bill seem extradinary compared to even the highest average of parts and labor and they stalled and argued with me for 45 mins. I left WUTHOUT AN ITEMIZED RECEIPT! CROOKS. I guess they couldn't figure out how to cover the extra $600-$700 I was charged.. smh. I couldn't believe how I was treated BY HARRY

EK
gravatar
Edmond K.
Boston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2023
10
Great people
Very happy with the work. I went there for oil change and brakes.
Thomas the cashier very helpful, he even offered me a ride home.
Chris explained to me details what needed and everything was done on 2 hours. Definitely I recommend and I will be back

EK
gravatar
Edmond K.
Boston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2023
10
Great people
Very happy with the work. I went there for oil change and brakes.
Thomas the cashier very helpful, he even offered me a ride home.
Chris explained to me details what needed and everything was done on 2 hours. Definitely I recommend and I will be back

AR
gravatar
Aderito R.
Boston, MA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/24/2022
3
Unprofessionalism
There’s one guy there at moment (white with glasses ,over 50 years old ) that sounds like a trustworthy guy and polite ,however his works doesn’t measure up with his deliver!!I had a checking engine light on my car a week ago or so ,I came over here for a check up ,they diagnosticaste the car and charge me 290 dollars to fix it.Next day I had the check engine light again!Came Monday early for the same problem ,waited for nearly 3 hours ,they temporarily fix the check engine again with that little scanner device !Following day (Tuesday) I had the same checking engine issue ,I am here today (Saturday) and the place is closed!

GM
gravatar
Gregory M.
Mattapan, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/04/2021
0
They suck
These people are Crooks it is a shiesty business and are very dishonest I took my car to get looked at because it had a rattle sound underneath the car before he looked at the car I told them don't hustle me it's not a major problem they said they did a diagnosis on the problem and charged me $125 gave me no information on the Diagnostics they did or the safety checks from the diagnostics test in writing I'm telling you don't take your car there they're Crooks

GM
gravatar
Gregory M.
Mattapan, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/04/2021
0
They suck
These people are Crooks it is a shiesty business and are very dishonest I took my car to get looked at because it had a rattle sound underneath the car before he looked at the car I told them don't hustle me it's not a major problem they said they did a diagnosis on the problem and charged me $125 gave me no information on the Diagnostics they did or the safety checks from the diagnostics test in writing I'm telling you don't take your car there they're Crooks

TN
gravatar
That N.
Boston, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/25/2021
0
Scam
These curry eating fucks suck dick

US
gravatar
un S.
Boston, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/24/2021
BEWARE Fail inspection because of wiper blades
Failed for wipers.Tried to get $60 for wipers $30 per blade when nothing is wrong with my wiper blades.
Not Recommended

RC
gravatar
Robert C.
Hyde Park, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/23/2021
Couture
Worse place ever tried to tell me I needed a new transmission clutch and it was $4850 with no guaranty it was a faulty sensor scumbags work here
Not Recommended

RO
gravatar
Ray O.
Mattapan, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/01/2020
Criminals and thieves
Criminals and thieves
Will file a complaint with the Better Business Bureau. They should take away their inspectional services.
Not Recommended

BR
gravatar
Bonhomme R.
Braintree, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/07/2020
Den of thief and criminal
They will intentionally sabotage your vehicle to sell you overprice fix. Came in for and inspection, they charged $700 to fix whatever in order to pass. Came out and the car in almost inoperable, yet they still pass the inspection. Took my mechanic to found out they use incorrect parts that don't fit the vehicle, the repair was never done, and the damage was done by a sharp object like a screwdriver or a knife.
Not Recommended

JU
gravatar
John U.
Boston, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/23/2020
Total scam
An inspection sticker will cost you $ 800 before they are done with you. They failed me and tried to sell me the fix. I brought it to my mechanic and it had no issues. Don't use this business!
Not Recommended

PH
gravatar
Paul H.
Weymouth, MA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/14/2019
Bad Customer Service
Don't destroy with you feet what you make with your hands. Great service however the cashier on duties 6/14/2019 (the same guy that appear on their website at the left next to another guy ) this guy was rude and seems not want to help or care at all. I went to have my air conditioner compressor done on Monday and a sound underneath of my car, the same date I paid for sticker inspection and oil and filter change ended up paying almost $1,500.00. They returned my car the next day on Tuesday and told me the inspection need to be done in another day. I came back Friday to drop off my car which is five minute walk from my work, however this guy at the cashier told me i can not leave the car and i have to wait until the inspection is done because of the policy. I told him, I could not wait because i have to go back to work, and i could return as soon as the car is ready. The guy replied kind of rude that this is not his problem and it's the policy and customer not allow to leave the car for inspection. I got so frustrated and arguing with him. Eventually, he let me go, and then like an hour and a half he call me to let me know the car is ready. I just got there as soon as he call me.


After I came back, I just told him and the other guy in charge this should not be a way to help a customer specially if a customer is a rush. The best way to handle it was letting me go in first place and notify me that i should be back as soon as the car is done after they call me.

I work around the area, i don't think to go back again neither recommend to other co-workers to try them for convenience while this company is keeping this rule. I went there because of convenience while working, not do it in another time, and specially because i wont feel waiting . Before leaving at least the other guy tried to help on the situation telling me to speak with him if I have to return, but the cashier keep insisting with he rudeness on telling out-loud that wont work. I just thinking in considering other places closer for the future.
Not Recommended

YC
gravatar
YVA C.
Boston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2019
verified customerVerified Customer
Fixed my brakes and censor
Very good service good customer service.
Recommended

KW
gravatar
KYLE W.
Boston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2019
verified customerVerified Customer
Great Job
I came in with two problems and the team was able to quickly correct one of them, and diagnose the issue with the second and correct that as well.

They kept me informed of the progress and the work. Great job overall.
Recommended
Businesses Near You
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(4 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(45 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(547 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(257 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(762 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.