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Good News Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(750 Reviews)
99
Write a Review
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

Locally owned and operated for over 35 years. Proudly serving the Cambridge area and Middlesex County. Locally owned and operated for over 35 years. Proudly serving the Cambridge area and Middlesex County.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(617) 354-5383
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 4:30 PM
Tue
7:30 AM - 4:30 PM
Wed
7:30 AM - 4:30 PM
Thu
7:30 AM - 4:30 PM
Fri
7:30 AM - 4:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
75 Hamilton St Cambridge, MA 02139-4524
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Good News Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(750 Reviews)
Write a Review
Recent Reviews
RC
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Rebecca C.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Best mechanics in town
It's a gift that these guys are in our neighborhood. They're fast, they're inexpensive, they're clear about our options, and they're all around great to work with!
Verified Customer
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Accommodating and Great Service
My car had an engine light indicator and I had to get it fixed with a quick turn around so I could take a long business trip. The team was very helpful in accommodating my request and were able to turn it around in 24 hours. Great service and people to work with. Thank you!
HA
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Hugo A.
Cambridge, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
Very Honest
I took my car after another mechanic literally destroyed it. He basically charged me very little to get it running, and told me to come back in a few weeks if I didn't get a new car.
He told me he didn't want to take my money if getting a new car is a better option.
NG
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Nancy G.
Cambridge, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
9
Friendly, great work and informative as always.
The team was helpful, responsive in timing, and fixed things up just great as always!
DC
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David C.
Cambridge, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Follow up from first service
Good New Garage is amazing! My visit was the second time with Good New, excellent customer service and thorough with explaining what was need with my 2005 Volvo. I could not be more pleased with Good News and Casey and his teams help.
GD
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Gary D.
Cambridge, MA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
They done good
Just mostly catch-up stuff at 65k. It's a secure feeling to know that they've checked over everything and the vehicle is in good shape and running safely.
PF
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Piero F.
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Oil Change and Check Leak
I am very satisfied and pleased. They checked my car, did the oil change and a brake fluid flush. They identified the leak and told me it was a minor leak in power steering hose and that it was OK to continue driving the car. I appreciated the honesty. That was my first time there and I will come back. I feel happy that I found my mechanic.
BM
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Brian M.
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Routine checkup and maintenance
I could not be more pleased with the service and care Good News Garage provides always. The costs are completely reasonable and transparent. The quality of the work is excellent and it is done with dispatch.
SD
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Sam D.
Subaru Tribeca (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Great Service
very friendly and charged the minimum possible
ED
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Erinn D.
Cambridge, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
10
I meant to give them 5 stars
I don't even know how I hit 4 stars, but they deserve 5.
EP
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Erinn P.
Subaru Tribeca
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/19/2025
verified customerVerified Customer
10
Trusted Mechanics
I'm so glad I found them. They are in my neighborhood or rather I am in theirs. Their friendly, honest, quality work and my car and I are happy. Yes, I am recommending them to you!
JC
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Jazmine C.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
great service!
i'll be returning for all my regular maintenance! garage is upfront about costs, provides a break down of parts and service and quick turn around for maintence. they provided a full list of repairs and costs my 2010 car should need and helped me to prioritize what to get done first.
AS
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Abigail S.
Brookline, MA
Toyota Prius v
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Simply The Best
I've been taking my cars to GNG since 1988. I can't imagine a better garage. Even a slightly OCD person like me is not tempted to second guess ANYTHING about their service and billing. Love them too. Will have to commit harakiri if they ever close.
BM
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Babi M.
Medford, MA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Outstanding, as always😀
I have been going to the Good News Garage for over 45 years now. I wouldn’t go anywhere else to get my car serviced or repaired. They’re straightforward, pleasant, efficient and do a fantastic job.
Than you Craig, Ryan and Casey and your team🙏🏼
BA
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Brandon A.
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Awesome garage
They helped me understand the various issues I was experiencing, offered suggestions for how soon everything needed to be addressed, and were super quick with the work and communication! 10/10, can't write enough good things about Good News Garage.
Displaying Review 1 - 15 of 750 in total
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