Business Solutions
SureCritic / Auto Maintenance / Good News Garage
business image

Good News Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(770 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

Locally owned and operated for over 35 years. Proudly serving the Cambridge area and Middlesex County. Locally owned and operated for over 35 years. Proudly serving the Cambridge area and Middlesex County.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(617) 354-5383
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 4:30 PM
Tue
7:30 AM - 4:30 PM
Wed
7:30 AM - 4:30 PM
Thu
7:30 AM - 4:30 PM
Fri
7:30 AM - 4:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
75 Hamilton St Cambridge, MA 02139-4524
Get Directions
Good News Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(770 Reviews)
Write a Review
Recent Reviews
ML
gravatar
Mary L.
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
When I needed them
When my engine light came on, they were there to let me know they would take care of it. Turns out it was an emissions issue and sure enough it was fixed, and I was happy.
DL
gravatar
Daniel L.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Rapid service and good communication
Efficient tuneup and straightforward informative communication. The car needed brake service and they got parts and finished the job in a very timely manner.
Verified Customer
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
verified customerVerified Customer
10
Provided me a rundown of the issues
I have had two great experiences with Good News. Each time they provided an explanation to what was happening and what I can expect to be done. When a part needed to be ordered they were able to prioritize my car needs once the part came back in.
TM
gravatar
Taki M.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2025
verified customerVerified Customer
9
This is the place👍
I have been bringing my Honda in the last more than five years. Never been disappointed 👌
PV
gravatar
Paula V.
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
9
Skilled work and Communication.
Good News does not always have “good news” since car repairs are always $$$. BUT their tuneups and repairs are expertly done. All questions on need for repairs are answered with explanation of costs. Some items are put on a “watch list” so I know what work might be upcoming. All the small details get attention in addition to “big ticket.” Satisfied w 10+ years of service.
LM
gravatar
Laura M.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Excellent as always
They let me know that I need a new muffler system, but provided both a temporary, cheaper solution and a permanent, more expensive solution. I chose the permanent one and the car now runs and sounds much better. They also let me know other things wrong with the car that I didn't need to fix. They are always so trustworthy!
MS
gravatar
Marietta S.
Cambridge, MA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
You guys are the best
It's always so easy to have your car fixed and reliable, dependable staff taking care of everything. It's the BEST NEWS
Marietta
JL
gravatar
John L.
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
2021 Subaru
Good News kept my 2005 Volvo S40 in good shape for 19 years. One year ago, I transitioned to a 2021 Subaru Crosstrek, and naturally entrusted it to Good News for service. Excellent service - I love the place. John L.
DC
gravatar
David C.
Volvo XC70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Excellent car service
I'm a new customer to Good News Garage, they have serviced my car three times. Excellent customer service! They do want is needed and explain what is not yet needed, something I have not experienced from other garages. I highly recommend Good News Garage!
DS
gravatar
Dave S.
Boston, MA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Top notch every time
I can’t say enough great things about Good News Garage. I’ve been bringing my cars here for years, and they’ve consistently delivered top-notch service, fair pricing, and honest advice. Most recently, my AC unit gave out during a heat wave, and they got me in immediately. Within just a few hours, it was blowing ice cold again—absolute lifesaver!

Casey is always such a pleasure to deal with—friendly, professional, and incredibly helpful. And it’s always great catching up with Craig and Ryan. Their knowledge and expertise are second to none, and they’re always forthcoming with honest, straightforward information. You never feel like you’re being talked into something you don’t need—just solid work from people you trust.

Bottom line: they do easily the best work in the area, and I wouldn’t trust anyone else with my vehicles. Five stars, every time.
SM
gravatar
Shaul M.
Subaru Impreza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
9
Excellent and fast service. As always. Thanks!
I live this place!
TD
gravatar
Tony D.
Topsfield, MA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Always fabulous
I’ve just about run out of superlatives for Good News. Suffice it to say that they are really awesome and make it so easy for me to bring my car in, even though I live on the north shore and no longer work in Cambridge.

Casey and Craig are always so nice to deal with, and the mechanics are all great too.

Thanks Good News!
Verified Customer
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Great service
The repair was done when the parts arrived earlier than expected. My car passed inspection and performed well on a trip to Canada. Thanks.
Verified Customer
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Great
They diagnosed the check engine light issue and will order the part to fix it. We agreed that an oil change and tire rotation was not needed this time.
The fee for diagnosis was $170 (kind of expensive) and they gave me a list of things that might need attention soon.
DH
gravatar
Deborah H.
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
My Car is in Good Hands at Good News
Good News has been servicing my Honda Fit since I bought it used almost four years ago. I trust their advice and have found them accommodating and helpful, as well, when the unexpected happens.
Displaying Review 1 - 15 of 770 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.