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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Tyler Jorgensen
TJ

Tyler Jorgensen

Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1062 reviews)
76

Reviews of Tyler Jorgensen

JH
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JOHN H.
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2018
verified customerVerified Customer
Category: Service
Quality Service
I had my F150 in for service and a warranty repair job. I have been impressed both times on the level of customer service I have received !
Recommended
Employees worked with
TJ
Tyler Jorgensen
EH
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ERIN H.
Hayden, ID
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2018
verified customerVerified Customer
Category: Service
Hoffman Jeep Cherokee Brake Job
Customer service at it’s finest. Evidently, someone had been ill and unable to make it to work. It happened to be the perdon scheduled to do my brakes. Tyler let me know that the ETA went from 2 hours to unknown and offered me a ride home which I gratefully accepted! I felt bad that the guys were struggling to keep up with the daily schedule, but they were all surprisingly calm and level headed. I greatly appreciate that because I don’t want someone rushed and on edge working on my vehicle. All the staff was very apologetic and accommodating. Thank you!! :D
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Employees worked with
TJ
Tyler Jorgensen
KE
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KEVYN E.
Coeur D'Alene, ID
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2018
verified customerVerified Customer
Category: Service
Excellent
Service is Always exceptional!
Recommended
Employees worked with
TJ
Tyler Jorgensen
JS
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JANICE S.
Wallace, ID
Jeep Cherokee
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/24/2018
verified customerVerified Customer
Category: Service
Friendly personnel, work completed when stated.
The work was done in a timely manner, but the waiting room could do with some chairs designed for short people.
Recommended
Employees worked with
TJ
Tyler Jorgensen
CT
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CHARLES T.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2018
verified customerVerified Customer
Category: Service
All The Personal Were Very Friendly, I Would Recomend Your Dealership To Anyone.
From My Very First Call To Your Company I Felt As Though I Had Bought My F-150 From Your Company.Your Service Is Excelent .My Truck Was Serviced On Time , Was Surprised That They Put Covering On My Seat's And On The Floorboard, Thank's For Everything As I Will Continue Doing Buisness With.
Recommended
Employees worked with
TJ
Tyler Jorgensen
BK
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BRUCE K.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2018
verified customerVerified Customer
Category: Service
Great service
All the employees are well trained and friendly
Recommended
Employees worked with
TJ
Tyler Jorgensen
JG
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JOHN G.
Rathdrum, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2018
verified customerVerified Customer
Category: Service
Truck Service
Great job!
Recommended
Employees worked with
TJ
Tyler Jorgensen
RS
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REETA S.
Coeur D Alene, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2018
verified customerVerified Customer
Category: Service
Friendly and quick service.
Great place to go for service. Friendly and was finished the time they said my car would be done. ?
Recommended
Employees worked with
TJ
Tyler Jorgensen
NC
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NORMAN C.
Hayden, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2018
verified customerVerified Customer
Category: Service
Oil Change
It was quick and efficient. I was also treated with extreme courtesy by the staff.
Recommended
Employees worked with
TJ
Tyler Jorgensen
SG
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SANDRA G.
Coeur D Alene, ID
Ford Focus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/15/2018
verified customerVerified Customer
Category: Service
Service
This is the 3rd Ford Agency I have been going to here in Coeur d'Alene. I started in 2006 so that is 12 years and that is because it is the closest Ford agency in this area. Of the three agencies, I now like Mike White Ford the best service so far.
Recommended
Employees worked with
TJ
Tyler Jorgensen
DD
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DIANE D.
Coeur D'Alene, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2018
verified customerVerified Customer
Category: Service
Long time Tom Addis, Parker Toyota clients - First time Mike Ford
Tyler was helpful, courteous, answered questions, provided a stool to sit on (I'm temporarily injured, and he noticed), got another agent to help me so I didn't have to wait when I came back, etc.
Overall a positive experience -- seems like the tradition continues!
Thank you.
Recommended
Employees worked with
TJ
Tyler Jorgensen
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Verified Customer
Oldtown, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2018
verified customerVerified Customer
Category: Service
Great service.
They take care of our Ford vehicles, are courtious, pleasant, and helpful. The shop is clean, well organized, and the seem to be very efficient. I would recommend Parker Ford to anyone.
Recommended
Employees worked with
TJ
Tyler Jorgensen
DH
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DANIEL H.
Hauser, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2018
verified customerVerified Customer
Category: Service
Pleased
I'm always treated very well.
Recommended
Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Greenacres, WA
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2018
verified customerVerified Customer
Category: Service
Great Service
Friendly, helpful staff and work done in the time promised. Shuttle service to/from local resturant while work was being done.
Recommended
Employees worked with
TJ
Tyler Jorgensen
JV
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JAMES V.
Spokane, WA
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2018
verified customerVerified Customer
Category: Service
New truck oil leak challenge
The second visit solved the leaking oil problem on my new F-150. They researched again and replaced the PLASTIC oil drain plug.... This has so far stopped the drip. This took extra time as I waited but I believe it was worthwhile. The staff is polite and professional and offered a few perks for my trouble. Thank you to the service department! Maybe the designing engineers should be required to service vehicles in the shop for a week? It might solve some potential issues for all concerned.
Recommended
Employees worked with
TJ
Tyler Jorgensen
WH
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WAYNE H.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2018
verified customerVerified Customer
Category: Service
My visit
As always the staff was very nice & made me feel valued as a customer...Lou, shuttle drive is always very nice and pleasant
Recommended
Employees worked with
TJ
Tyler Jorgensen
CK
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CRAIG K.
Rathdrum, ID
Ford Fusion
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/04/2018
verified customerVerified Customer
Category: Service
New owner, new name.
Lots of changes , lots of new faces along with many familiar ones. The service department staff was going an extra mile to provide an excellent visit. My service was completed in the time promised which was half the estimate given at the time the appointment was made.

My only concern was with the "Next service due" sticker on my windshield which I believe to be about half the time/mileage normally called for by my vehicle health reports, but I need to research this as Ford has seen fit to discontinue my vehicle health report.. (Hybrid vehicle) oil changes not determined by odometer mileage. I am disappointed with Ford and confused at this time, but the sticker provided is clearly incorrect.
Recommended
Employees worked with
TJ
Tyler Jorgensen
CC
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CHRISTIANNE C.
Pasco, WA
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2018
verified customerVerified Customer
Category: Service
Friendly atmosphere. Curly genuine great guy
Easy atmosphere, customer comes first.
Recommended
Employees worked with
TJ
Tyler Jorgensen
FT
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FRANK T.
Hayden, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2018
verified customerVerified Customer
Category: Service
My truck
Love the service love the people
Recommended
Employees worked with
TJ
Tyler Jorgensen
BB
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BRIAN B.
Coeur D Alene, ID
Ford Explorer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/01/2018
verified customerVerified Customer
Category: Service
SERVICE
It is my understanding the power sterring is electronic not hydrolic . If that is the case, the replacement of a circut board could prevent an accident, RATHER THAN scheduling and appointment 2 weeks out.
.
Not Recommended
Employees worked with
TJ
Tyler Jorgensen
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