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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Tyler Jorgensen
TJ

Tyler Jorgensen

Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1054 reviews)
74

Reviews of Tyler Jorgensen

JP
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JEFF P.
Priest River, ID
Ford Flex
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2018
verified customerVerified Customer
Category: Service
Flex service
Great job, they did more than I had originally planned (I had missed an earlier service for the transmission), and yet they were done early.
Recommended
Employees worked with
TJ
Tyler Jorgensen
PS
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PAUL S.
Liberty Lake, WA
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2018
verified customerVerified Customer
Category: Service
It was a great !
I enjoy the service person and taking time to go over the check-up.
Recommended
Employees worked with
TJ
Tyler Jorgensen
DW
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DARRELL W.
Spirit Lake, ID
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/04/2018
verified customerVerified Customer
Category: Service
Staff is friendly.
When ever you pull in the staff is friendly and curteous.
Recommended
Employees worked with
TJ
Tyler Jorgensen
DD
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DEREK D.
Kellogg, ID
Ford Escape
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/31/2018
verified customerVerified Customer
Category: Service
Poor Service
Made my appointment explaining all the issues. Appointment was three weeks out. Dropped it off and was treated like I didn't have an appointment and just showed up. Was told they did not think they could get to all of what was wrong. Picked it up and was told that I would have to come back in another month for the electronic issue to be looked at. Bought new tires but they did not have any paperwork they could provide me as to the warranty on the tires, specs or anything. Also said they could not do a tire alignment because it machine was tied up. Not sure why I put the effort into making an appointment for service work if they do not perform the work needed when i bring it in. Then tell me I have to come back in a month for somebody just to look at why my taillight assembly is out. Let's hope I do not get a ticket for having a taillight out between now and then.
Not Recommended
Ed B., Service Manager from Mike White Ford of Coeur d'Alene responded on 09/04/2018 03:22 PM

Spoke with our customer, have scheduled appointment for 9/5 to inspect taillight concern and will provide paperwork on tires at that time..
Thank you Mr. D.

Employees worked with
TJ
Tyler Jorgensen
MK
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MICHAEL K.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2018
verified customerVerified Customer
Category: Service
great service
Always get great service when I have my vehicle in
Recommended
Employees worked with
TJ
Tyler Jorgensen
KC
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KAREN C.
Dalton Gardens, ID
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2018
verified customerVerified Customer
Category: Service
BEST LOF SERVICE IN TOWN!!!!!
I COULDN'T ASK FOR BETTER SERVICE THAN WHAT I GOT AT MIKE WHITE FORD!
Recommended
Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Coeur D Alene, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2018
verified customerVerified Customer
Category: Service
Go
Hi
Recommended
Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Liberty Lake, WA
Ford Transit Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2018
verified customerVerified Customer
Category: Service
Great Customer Service
Brought a new vehicle in and wasn't sure what I needed in terms of maintenance. The folks at Mike White Ford were very knowledgeable (even though it was an uncommon vehicle) and helpful. They took care of me and even looked for potential items to watch while the vehicle was still under warranty. I will definitely come back for future service.
Recommended
Employees worked with
TJ
Tyler Jorgensen
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Verified Customer
Coeur D Alene, ID
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2018
verified customerVerified Customer
Category: Service
Always on time with excellent results.
The service people are friendly and always explain everything. Fast and friendly - can't beat that.
Recommended
Employees worked with
TJ
Tyler Jorgensen
RG
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RONNIE G.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2018
verified customerVerified Customer
Category: Service
The "TEAM" rocks
I have been a dedicated Ford customer for years. Reese is my car guy but the service and accessories teams add the total team approach to customer service. I am a retired team operator with the DoD. I would like to share my thoughts with Mike as well. I have purchased 3 Fords with Reese and your service team keeps me on task.
Recommended
Employees worked with
TJ
Tyler Jorgensen
CO
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CLAY O.
Rathdrum, ID
Ford E450
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2018
verified customerVerified Customer
Category: Service
Outstanding Service Appointment
Outstanding. Brand new waiting room. Comfortable seating. Available coffee. Quality service to our vehicle. Courteous and professional appraisal of work done. Very pleased with service appointment.
Recommended
Employees worked with
TJ
Tyler Jorgensen
PW
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PATRICK W.
Rathdrum, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2018
verified customerVerified Customer
Category: Service
Great job!
Tyler was awesome. Very professional and definitely an asset to your organization. I will continue to support your business and recommend you to anyone who is interested. Keep up the good work.
Recommended
Employees worked with
TJ
Tyler Jorgensen
JH
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JOHN H.
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2018
verified customerVerified Customer
Category: Service
Quality Service
I had my F150 in for service and a warranty repair job. I have been impressed both times on the level of customer service I have received !
Recommended
Employees worked with
TJ
Tyler Jorgensen
EH
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ERIN H.
Hayden, ID
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2018
verified customerVerified Customer
Category: Service
Hoffman Jeep Cherokee Brake Job
Customer service at it’s finest. Evidently, someone had been ill and unable to make it to work. It happened to be the perdon scheduled to do my brakes. Tyler let me know that the ETA went from 2 hours to unknown and offered me a ride home which I gratefully accepted! I felt bad that the guys were struggling to keep up with the daily schedule, but they were all surprisingly calm and level headed. I greatly appreciate that because I don’t want someone rushed and on edge working on my vehicle. All the staff was very apologetic and accommodating. Thank you!! :D
Recommended
Employees worked with
TJ
Tyler Jorgensen
KE
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KEVYN E.
Coeur D'Alene, ID
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2018
verified customerVerified Customer
Category: Service
Excellent
Service is Always exceptional!
Recommended
Employees worked with
TJ
Tyler Jorgensen
JS
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JANICE S.
Wallace, ID
Jeep Cherokee
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/24/2018
verified customerVerified Customer
Category: Service
Friendly personnel, work completed when stated.
The work was done in a timely manner, but the waiting room could do with some chairs designed for short people.
Recommended
Employees worked with
TJ
Tyler Jorgensen
CT
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CHARLES T.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2018
verified customerVerified Customer
Category: Service
All The Personal Were Very Friendly, I Would Recomend Your Dealership To Anyone.
From My Very First Call To Your Company I Felt As Though I Had Bought My F-150 From Your Company.Your Service Is Excelent .My Truck Was Serviced On Time , Was Surprised That They Put Covering On My Seat's And On The Floorboard, Thank's For Everything As I Will Continue Doing Buisness With.
Recommended
Employees worked with
TJ
Tyler Jorgensen
BK
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BRUCE K.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2018
verified customerVerified Customer
Category: Service
Great service
All the employees are well trained and friendly
Recommended
Employees worked with
TJ
Tyler Jorgensen
JG
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JOHN G.
Rathdrum, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2018
verified customerVerified Customer
Category: Service
Truck Service
Great job!
Recommended
Employees worked with
TJ
Tyler Jorgensen
RS
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REETA S.
Coeur D Alene, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2018
verified customerVerified Customer
Category: Service
Friendly and quick service.
Great place to go for service. Friendly and was finished the time they said my car would be done. ?
Recommended
Employees worked with
TJ
Tyler Jorgensen
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