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SureCritic / Auto Repair / Green Meadows Automotive / Stephanie Pless
SP

Stephanie Pless

Service Advisor
Green Meadows Automotive
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(45 reviews)
93

Reviews of Stephanie Pless

DC
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DONNA C.
Wilmington, NC
2016 Audi Q3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Very personable, easy to communicate with
Communication is excellent, service is wonderful - couldn’t ask for anything better - experience was perfect.
Marc G. from Green Meadows Automotive responded on 03/14/2025 06:36 AM

We appreciate your feedback on our communication and service quality. Your positive experience motivates us to maintain our high standards. Thank you so much for taking the time to leave us such a kind review! Have a great weekend! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
SC
Sara Chapman
Service Advisor
Verified Customer
Wilmington, NC
2019 Cadillac XT4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
2nd opinion!
Used Gree Meadow Automotive for a 2nd opinion. Dealer told me I needed a new engine. Green Meadow fix was under $600.
Marc G. from Green Meadows Automotive responded on 02/28/2025 10:10 AM

We appreciate your trust in Green Meadows Automotive for your second opinion and are glad to have provided an effective solution for you. Your satisfaction is important to us! Thank you!!

Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
Wilmington, NC
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Oil change and inspection
Staff is always polite, service is top notch
Marc G. from Green Meadows Automotive responded on 02/24/2025 05:42 AM

We appreciate your positive feedback regarding our staff and service quality. Your satisfaction is most important to us! Thank you, Brett! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
AC
ARNOLD C.
Wilmington, NC
2014 Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Always professional
Stephanie and Sarah are always pleasant to work with.
Marc G. from Green Meadows Automotive responded on 02/19/2025 07:45 AM

Thank you, Arnold! Always a pleasure getting to see you! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
MB
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MALCOLM B.
Hampstead, NC
2017 Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Professional
The staff is super professional and they do the right things. They found a rattle and fixed for $6 others would have charged a higher price.
Marc G. from Green Meadows Automotive responded on 02/19/2025 07:45 AM

Thanks, Mr. Britt!! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
DS
DIANNE S.
Wilmington, NC
2004 Lexus SC 430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Great job!
Stephanie kept me updated and fully informed of the diagnosis of my vehicle. The repairs where done in a timely manner and double checked to make sure my car was repaired properly and safe to get me back on the road.
Marc G. from Green Meadows Automotive responded on 02/19/2025 07:44 AM

Thank you so much, Dianne! We are glad we were able to help get you back on the road in a timely manner! We greatly appreciate you taking the time to leave us such a kind review. :)

Employees worked with
SP
Stephanie Pless
Service Advisor
SS
STACEY S.
Wilmington, NC
2021 Acura ILX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Fantastic service
I have been bringing my cars here for 10 years and would highly recommend Green Meadows. The front desk staff are wonderful, the mechanics are very knowledgeable and go above and beyond. I always feel like I am getting honest quotes and fair prices.
Employees worked with
SP
Stephanie Pless
Service Advisor
MF
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MICHAEL F.
Wilmington, NC
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
9
Oil change & DMV inspection
Very professional and accommodating as I had to reschedule. They kept me informed with phone call and texts
Marc G. from Green Meadows Automotive responded on 02/05/2025 05:08 AM

Thank you, Michael! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
OY
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OLLIE Y.
Wilmington, NC
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Honest, and very communicative
Had a great experience here, highly recommend
Marc G. from Green Meadows Automotive responded on 02/05/2025 05:09 AM

Thank you, Ollie! :) 

Employees worked with
SP
Stephanie Pless
Service Advisor
SC
Sara Chapman
Service Advisor
AM
AUTUMN M.
2009 Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Excellent Care and Service
I had a very unique situation as far as my vehicle went but Stephanie and Sara worked as best as they could to help! They were so kind and compassionate throughout the whole experience and I couldn’t have asked for a better team of people to help. I definitely recommend bringing your vehicles here!!
Marc G. from Green Meadows Automotive responded on 02/05/2025 05:12 AM

We appreciate your positive feedback and are pleased to hear that our team was able to assist you effectively during your unique situation. Your recommendation means a great deal to us. Thank you! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
SC
Sara Chapman
Service Advisor
TW
TOMMY W.
Hampstead, NC
2017 Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
I think I found my goto mechanic, finally.
Very pleasant experience, friendly knowledgeable people. Clean waiting room. They were busy but still managed to work me in.
Marc G. from Green Meadows Automotive responded on 02/05/2025 05:13 AM

Happy to hear it, Tommy! Thank you for your kind review as well, we appreciate it! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
MO
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MALCOLM O.
Wilmington, NC
2003 Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Staff is wonderful!!
Treated with respect!!!
Marc G. from Green Meadows Automotive responded on 02/05/2025 05:13 AM

Your satisfaction is our priority, Malcolm! I am glad to hear we met your expectations. Thank you! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
SC
Sara Chapman
Service Advisor
DS
DARLA S.
Wilmington, NC
2006 Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Car inspection and oil change this time but I've had plenty of work done over the years.
Always nice
Marc G. from Green Meadows Automotive responded on 02/05/2025 05:14 AM

Thank you Mrs. Darla!! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
MV
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MADDY V.
Wilmington, NC
2006 Lexus GX 470
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Helpful Reliable Service
So far these guys have been great at keeping my 2006 SUV alive and well! Want to get another, at least, 150 K miles on her!!!
Marc G. from Green Meadows Automotive responded on 02/05/2025 05:15 AM

Thank you for taking the time to leave us such a kind review, Maddy! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
MU
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MATTHEW U.
Wilmington, NC
2017 Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Major service
Very nice job on a major service repair. They always explain things clearly. Wonderful local shop!!
Marc G. from Green Meadows Automotive responded on 01/20/2025 05:59 AM

We appreciate your positive feedback and are glad to hear that our communication and service met your expectations. Your support for our local shop is valued! 

Employees worked with
SP
Stephanie Pless
Service Advisor
SV
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SHANNON V.
Castle Hayne, NC
2014 Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2025
verified customerVerified Customer
10
10 out of 10 would recommend
I'm very cautious when dealing with auto places because how some will get over on women,but this place made me feel at ease and genuinely cared about getting the problem fixed. They're very Thorough when it comes to your vehicle needs. Love the way they will text you everything they have found and the pricing, also will tell you what needs to be fix now and what can wait just a little longer and which tech did what. What other auto shop will do this? They send you a link or go in and pay. They're very convenient.
They are affordable and reasonable. Also financing is available. For now on this is the place where Black Beauty (Jeep) will go.
Marc G. from Green Meadows Automotive responded on 01/13/2025 05:59 AM

Thank you so much, Shannon! We appreciate your trust in us and are glad we could make your experience seamless! Thank you for taking the time to leave us such a wonderful review. Black Beauty is in good hands! :) 

Employees worked with
SP
Stephanie Pless
Service Advisor
BC
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BRIAN C.
Wilmington, NC
2018 Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Excellent experience!
Will definitely recommend to my family and friends!
Marc G. from Green Meadows Automotive responded on 01/10/2025 11:22 AM

Your recommendation means the world to us, thank you! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
JU
JAZZ U.
Wrightsville Beach, NC
2007 Land Rover Range Rover
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Best part of my day!!!!
Fantastic experience. My inspection service was completed thoroughly and quickly. While I waited I was treated to the most amazing 3d art. I’ve never seen anything like it. That alone made my visit so worth it. I could spend hours in their waiting lobby because of the art. Thank you for a great experience.
Marc G. from Green Meadows Automotive responded on 01/09/2025 10:24 AM

Thank you, Jazz! We appreciate your positive feedback and are pleased to hear our 3D art provided a mesmerizing distraction during your wait. Who knew car inspections could double as a gallery tour? That artist is phenomal! ;)

Employees worked with
SP
Stephanie Pless
Service Advisor
SC
Sara Chapman
Service Advisor
LP
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LEA P.
2011 Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Excellent Service
I have had two repairs completed at this business They were clear and concise in their estimates and what they were going to do The repairs were done sooner and for less than the estimate. The waiting area is clean, the ladies up front very professional and welcoming. The mechanic I spoke with was knowledgeable and spoke in terms I could understand. I am a loyal customer for any vehicle I own from now on.
Marc G. from Green Meadows Automotive responded on 01/06/2025 05:03 AM

Thank you so much, Lea! :)

We're happy we were able to be of service and we appreciate you taking the time to leave us such a kind review! Happy New Year!! 

Employees worked with
SP
Stephanie Pless
Service Advisor
SC
Sara Chapman
Service Advisor
BK
BRETT K.
2013 Ford E-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Vehicle Inspection
Stephanie helped me set up a comprehensive vehicle inspection for a truck I’m going to buy. The mechanic inspecting the vehicle did a fabulous job and the report was meticulous thorough and complete with photos of every part of the vehicle. After I had a few more questions that were answered within minutes. Very much appreciate Green Meadows and their service and would highly recommend using them!
Marc G. from Green Meadows Automotive responded on 01/03/2025 05:58 AM

Thank you for taking the time to leave us such a kind review, Brett! We appreciate you! :)

Employees worked with
SP
Stephanie Pless
Service Advisor
Displaying Review 21 - 40 of 45 in total
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