Business Solutions
SureCritic / Auto Repair / Green Meadows Automotive / Stephanie Pless
SP

Stephanie Pless

Service Advisor
Green Meadows Automotive
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(95 reviews)
94

Reviews of Stephanie Pless

Verified Customer
Wilmington, NC
2016 Chevrolet Silverado 1500
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/20/2026
verified customerVerified Customer
8
State Auto Inspection
I forgot twice to bring my truck for my appointment. They just rescheduled me and were nice about it. Some shops would have been rude gave me attitude. Plus they adressed some preventative items I would not have thought about
Employees worked with
SP
Stephanie Pless
Service Advisor
SP
gravatar
STEPHANIE P.
Wilmington, NC
2020 Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2026
verified customerVerified Customer
10
GREAT EXPERIENCE
Top notch business. They explained what was needed and all my issues went away.
Employees worked with
SP
Stephanie Pless
Service Advisor
MO
MELISSA O.
Wilmington, NC
2017 Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2026
verified customerVerified Customer
10
Always Fantastic!
Ever since Rackley’s closed we were struggling to find a place we trusted. Green Meadows was recommended and they are great! I love the thorough checks they do and the fantastic communication!
Employees worked with
SP
Stephanie Pless
Service Advisor
KC
KRISTIN C.
2013 GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2026
verified customerVerified Customer
10
Fantastic
Very quick with responses as well as service times. Everyone I've spoken with has been professional, knowledgeable, and very nice!
Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
2019 Kia Stinger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2026
verified customerVerified Customer
8
Great customer service
Had headlights and drive belt replaced, as well as an oil change. Very friendly and timely.
Employees worked with
SP
Stephanie Pless
Service Advisor
TP
gravatar
Tony P.
Wilmington, NC
2006 Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2026
verified customerVerified Customer
10
Amazing first experience!
I knew from the moment I stepped in the shop that I made the right decision on this company! What a great experience. Friendly people! Very thorough and what they do. Made it very easy to feel like I could trust them and made the right decision. Definitely looking forward to the beginning of a great relationship with this shop.
Employees worked with
SP
Stephanie Pless
Service Advisor
EB
gravatar
ED B.
Wilmington, NC
2016 Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2026
verified customerVerified Customer
10
State inspection
As always, best in everything. Been taking care of my vehicles for many years. I don’t even think about going anywhere else!!
Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
Wilmington, NC
2020 GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2026
verified customerVerified Customer
10
Suspension repair
As always, the team at Green Meadows exceeded expectations. They set the standard for how automotive repair should be.
Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
Wilmington, NC
2012 Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2026
verified customerVerified Customer
10
Car inspection
I needed to have a car inspection done quickly. I was able to get an appointment promptly and was greeted warmly upon arrival. My inspection was done immediately and there were a fee minor repairs thay needed attention. They gave me a quote and then did the repairs at a fair rate. They also informed me of issues that will need attention soon, but did not pressure me into anything. I would definitely take my car there again for service.
Marc G. from Green Meadows Automotive responded on 02/02/2026 02:14 PM

We appreciate your positive feedback and are glad to hear about your timely experience with us. Your trust in our service means a lot, and we look forward to assisting you again.

Employees worked with
SP
Stephanie Pless
Service Advisor
BL
gravatar
BRYAN L.
Wilmington, NC
2018 Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2026
verified customerVerified Customer
10
Quick and Affordable
Green Meadows Automotive found the issue and then notified me of the estimate to fix by text. The inspection report was clear and once I approved the estimate they had it fixed in a day. Will definitely send my friends here!
Marc G. from Green Meadows Automotive responded on 02/03/2026 04:51 AM

We appreciate your support and are glad you had a positive experience with our inspection and repair process. 

Employees worked with
SP
Stephanie Pless
Service Advisor
RD
RAY D.
Wilmington, NC
2000 Lexus ES 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2026
verified customerVerified Customer
10
Great Service by Professionals
Green Meadows continues to excel in super service to maintain our family vehicles. Stephanie and Shop Manager Mark are top notch dealing with customer scheduling, reception, and post service assistance for its clients. I have never felt like a “transaction” or another “number” but rather a valued client.

The GM team of mechanics is probably one of the best in the Wilmington area. They are experienced to deal with any vehicular issue. Billie, a seasoned GM mechanic, is my “rock star” who has worked on my “vintage” car over the past 5 years. Before any repair or service is performed (except routine items like an oil change or inspection), Stephanie or Mark will discuss with you the issue; the planned fix, time needed, and cost. In most cases, the issue is documented with photos that track these items and their resolution. Additionally, the urgency of the repair is noted. As a result, I am much more aware of my car’s overall mechanical wellbeing and focused on those issues necessary for the safe and efficient operation of my vehicle. Final comment is about cost. Having been a past client of both a dealership’s service department and a private garage, I have never felt that my service by Green Meadows was overpriced or filled with questionable charges. The value is good for the excellent service I have received. As a result, I trust Green Meadows and it’s dedicated team members in the front office and in the service bays. Thank you.
Marc G. from Green Meadows Automotive responded on 02/03/2026 04:54 AM

We appreciate your feedback on our service and dedication to customer care. It's rewarding to know that you feel valued and trust our team with your vehicle.

Employees worked with
SP
Stephanie Pless
Service Advisor
CS
CLIFTON & SUSAN S.
Wilmington, NC
1998 Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2026
verified customerVerified Customer
10
excellent customer care
Excellent knowledge of automotive needs.
Marc G. from Green Meadows Automotive responded on 02/03/2026 04:58 AM

We appreciate your positive feedback regarding our team's expertise. We value your support.

Employees worked with
SP
Stephanie Pless
Service Advisor
SG
SCOTT G.
Leland, NC
2021 Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2026
verified customerVerified Customer
10
My new mechanic
I recently moved to the area and needed a mechanic to work on my Jeep. I contacted the local dealership and they quoted a ridiculous price. Plus, they didn't give me a confident feeling about the service I required. I searched for a Jeep mechanic and found Green Meadows Automotive. I visited the shop and discussed the service with Stephanie. I left the shop and she sent me a text message quote with all the parts, labor and shop costs required. The price was in line with my research. Once I agreed to the quote. She set up the appointment. A few days later the service was performed. The service was performed perfectly. My Jeep was returned to me as clean as I left it. I found my new shop.
Marc G. from Green Meadows Automotive responded on 02/03/2026 05:00 AM

We appreciate your positive feedback and are glad to hear that you had a great experience with our service and pricing. Thank you for the detailed account of your service. We look forward to working with you again in the future! 

Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
Leland, NC
2018 Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2026
verified customerVerified Customer
9
Diagnostics
Took my vehicle in for an inspection & their service alerted me to several issues that I didn’t know I had with it. Will definitely use these guys again due to their professionalism & thoroughness!
Marc G. from Green Meadows Automotive responded on 02/03/2026 05:00 AM

We appreciate your feedback and are glad our team could provide thorough service during your inspection. Your trust in us is valued.

Employees worked with
SP
Stephanie Pless
Service Advisor
ZP
ZACH P.
Wilmington, NC
2009 Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2026
verified customerVerified Customer
10
Great service
Excellent customer service not pushing and very easy to deal with.
Employees worked with
SP
Stephanie Pless
Service Advisor
RD
gravatar
RICK D.
2009 Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2025
verified customerVerified Customer
10
Vehicle service , customer of several years
I have been very pleased with my service at Green Meadows over the years on my vehicles. Great service, great folks to work with and I so appreciate that I can trust them.
Marc G. from Green Meadows Automotive responded on 02/03/2026 05:02 AM

We appreciate your loyalty and are glad to hear you've consistently received great service from our team. Your trust means a lot to us.

Employees worked with
SP
Stephanie Pless
Service Advisor
JT
JEFFERY & SUSAN T.
Leland, NC
2012 Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2025
verified customerVerified Customer
10
Expert staff and service!
We have our vehicles serviced regularly at Green Meadows so they are always in tip top shape. But every once in a while my older vehicle has a problem that might need urgent care. I know I can always count on the wonderful staff at Green Meadows to quickly diagnose and fix the issue and get me back on the road!
Marc G. from Green Meadows Automotive responded on 02/03/2026 06:25 AM

We appreciate your trust in our team for both regular maintenance and urgent repairs. It's great to know that you feel supported with your vehicle needs.

Employees worked with
SP
Stephanie Pless
Service Advisor
DM
Daniel Moore
Service Advisor
BS
gravatar
BRUCE S.
Hampstead, NC
2004 BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2025
verified customerVerified Customer
10
BMW repairs
Discussed/explained problems at hand. Very helpful Dx root problem.
Employees worked with
SP
Stephanie Pless
Service Advisor
DM
Daniel Moore
Service Advisor
DS
gravatar
DENISE S.
Wilmington, NC
2012 Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2025
verified customerVerified Customer
10
Awesome place to take your vehicle!!
Green Meadows has always given me excellent care, answering all of my questions and accommodating my crazy schedule. They are fair and honest! I will continue to take my business there!
Employees worked with
SP
Stephanie Pless
Service Advisor
JL
gravatar
JOSEPH L.
Wilmington, NC
2015 Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2025
verified customerVerified Customer
9
Great service
I was having a problem with a vibration in my new tires that I bought elsewhere and the me chanic found out that the place that did my tires didnt balance them right and that was causing the problem, There were no upselling to say something else was the problem, so green meadows is my go to mechanic shop
Employees worked with
SP
Stephanie Pless
Service Advisor
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.