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SureCritic / Auto Repair / Green Meadows Automotive / Stephanie Pless
SP

Stephanie Pless

Service Advisor
Green Meadows Automotive
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(79 reviews)
95

Reviews of Stephanie Pless

JT
JEFFERY & SUSAN T.
Leland, NC
2012 Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2025
verified customerVerified Customer
10
Expert staff and service!
We have our vehicles serviced regularly at Green Meadows so they are always in tip top shape. But every once in a while my older vehicle has a problem that might need urgent care. I know I can always count on the wonderful staff at Green Meadows to quickly diagnose and fix the issue and get me back on the road!
Employees worked with
SP
Stephanie Pless
Service Advisor
DM
Daniel Moore
Service Advisor
BS
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BRUCE S.
Hampstead, NC
2004 BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2025
verified customerVerified Customer
10
BMW repairs
Discussed/explained problems at hand. Very helpful Dx root problem.
Employees worked with
SP
Stephanie Pless
Service Advisor
DM
Daniel Moore
Service Advisor
DS
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DENISE S.
Wilmington, NC
2012 Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2025
verified customerVerified Customer
10
Awesome place to take your vehicle!!
Green Meadows has always given me excellent care, answering all of my questions and accommodating my crazy schedule. They are fair and honest! I will continue to take my business there!
Employees worked with
SP
Stephanie Pless
Service Advisor
JL
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JOSEPH L.
Wilmington, NC
2015 Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2025
verified customerVerified Customer
9
Great service
I was having a problem with a vibration in my new tires that I bought elsewhere and the me chanic found out that the place that did my tires didnt balance them right and that was causing the problem, There were no upselling to say something else was the problem, so green meadows is my go to mechanic shop
Employees worked with
SP
Stephanie Pless
Service Advisor
MO
MELISSA O.
Wilmington, NC
2017 Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2025
verified customerVerified Customer
10
Fantastic service, honest and reliable!
This was our first time using Green Meadows and we will be using them every time going forward! They kept us abreast of the situation the whole time, worked expediently to get us on the road before the holiday, and charged a very fair price!
Employees worked with
SP
Stephanie Pless
Service Advisor
DM
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DAVID M.
Swansboro, NC
2018 Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2025
verified customerVerified Customer
10
Same day service!
Very nice and knowledgeable crew! They helped me same day with my daughter’s car knowing I was from out of town! Thank you again!!
Employees worked with
SP
Stephanie Pless
Service Advisor
AS
ANGELO S.
2012 Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2025
verified customerVerified Customer
10
Great Auto Repair
Once again, excellent service from start to finish. Prices are fair and car repair complete same day. Very honest people which is sometimes very hard to find when searching for a mechanic.
Marc G. from Green Meadows Automotive responded on 11/06/2025 07:45 AM

We appreciate your feedback and are glad you had a positive experience with our service and team. Your trust in us is valued.

Employees worked with
SP
Stephanie Pless
Service Advisor
MV
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MADDY V.
Wilmington, NC
2006 Lexus GX 470
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2025
verified customerVerified Customer
10
Fast trustworthy service
I have a car that’s 20 years old and Green Meadows keeps that baby purring. This particular visit I needed a state inspection quickly. Stephanie got me in and out. It was a breeze. Quiet waiting room that’s clean and comfortable.
Marc G. from Green Meadows Automotive responded on 11/06/2025 07:45 AM

We appreciate your positive feedback about your experience with us. It's great to hear that our team provided quick and efficient service.

Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
2000 Toyota Land Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2025
verified customerVerified Customer
10
Excellent service
The team at Green Meadows Auto provided friendly, concise and timely communication throughout the service experience. I appreciated the reminder the day before my service appt confirming the desired service. I was extremely impressed with the thoroughness and detail the tech provided in the multi point inspection which discovered some safety repairs that were necessary that I was not aware of. Lastly, given these findings and even under the limited timeframe I had requested, they assisted me in prioritizing which repairs were absolutely necessary at that time and completed those repairs. They also helped me plan for the repairs that could be pushed to the next service appt. I have full confidence and trust that they are looking out for my best interest and safety.
Marc G. from Green Meadows Automotive responded on 10/27/2025 08:59 AM

We appreciate your feedback and are pleased to hear that our team provided thorough communication and prioritized your safety. Thank you for choosing Green Meadows Automotive for your service needs.

Employees worked with
SP
Stephanie Pless
Service Advisor
HM
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HAYES M.
Castle Hayne, NC
2017 Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2025
verified customerVerified Customer
10
Green Meadows experience
Very happy with the service provided. There was great communication, the work was done quickly and efficiently T a good price.
Employees worked with
SP
Stephanie Pless
Service Advisor
FG
FRAN G.
Wilmington, NC
2013 Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2025
verified customerVerified Customer
8
Great service
Green Meadows Garage is always very respectful, friendly and provide quick service. They listen and explain very well.
Marc G. from Green Meadows Automotive responded on 10/10/2025 12:13 PM

We appreciate your feedback and are glad to hear that our team provided respectful service and clear communication. Your satisfaction is important to us.

Employees worked with
SP
Stephanie Pless
Service Advisor
BM
BRIAN M.
Rocky Point, NC
2017 Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2025
verified customerVerified Customer
10
2017 Explorer water pump
Green Meadows Auto has great customer service along with top notch techs to handle all of your automotive needs small or large . You won’t be disappointed
Marc G. from Green Meadows Automotive responded on 10/10/2025 12:17 PM

We appreciate your positive feedback and are glad to hear you value our customer service and skilled technicians. Your satisfaction motivates us to maintain high standards.

Employees worked with
SP
Stephanie Pless
Service Advisor
ST
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STEVE T.
Wilmington, NC
2011 Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2025
verified customerVerified Customer
10
Honest and trustworthy!
Green Meadows staff is honest and willing to take the time to explain what is wrong with the car, what that part does to make it run etc. The staff will also explain what needs to be done immediately, what work you will eventually need in the future. So much better than bringing it back to a dealership for repairs!
Marc G. from Green Meadows Automotive responded on 10/10/2025 12:18 PM

We appreciate your feedback and are glad you find our staff knowledgeable and honest. Your satisfaction is important to us, and we value your support.

Employees worked with
SP
Stephanie Pless
Service Advisor
NP
NANCY P.
Wilmington, NC
2018 Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2025
verified customerVerified Customer
10
Great service
As always Green Meadows took care of everything I needed, reviewing with me what I might need in the future. They are fair and efficient and I highly recommend.
Marc G. from Green Meadows Automotive responded on 10/10/2025 12:18 PM

We appreciate your feedback and are glad to hear you found our service fair and efficient. Thank you for recommending us.

Employees worked with
SP
Stephanie Pless
Service Advisor
DM
Daniel Moore
Service Advisor
Verified Customer
Wilmington, NC
2017 Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2025
verified customerVerified Customer
10
EXCELLENT CUSTOMER SERVICE AND STELLAR REPAIRS
We have taken all of our vehicles to Green Meadows for years! All I can say is WOW! The care we receive there is always top notch! I’ve had issues with my vehicle in the past and I know it will be repaired right the first time! I highly recommend this place to anyone to needs maintenance or repairs done!! Great job guys!
Employees worked with
SP
Stephanie Pless
Service Advisor
DM
Daniel Moore
Service Advisor
MJ
MARIA J.
Wilmington, NC
2016 Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2025
verified customerVerified Customer
10
Best in town
Had a battery issue at the worst possible time. They not only got me in on a busy day, my battery was still under warranty so there was no charge. That's why all my cars will always be serviced there. Love this place.
Marc G. from Green Meadows Automotive responded on 09/15/2025 05:17 AM

We appreciate your loyalty and are glad we could assist you during a busy time. Your continued trust in us is invaluable.

Employees worked with
SP
Stephanie Pless
Service Advisor
HM
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HAYES M.
Castle Hayne, NC
2017 Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2025
verified customerVerified Customer
10
Customer service at Green Meadow Automotive
Quick, efficient and communicated well
Marc G. from Green Meadows Automotive responded on 09/15/2025 05:18 AM

We appreciate your feedback on our quick and efficient service and effective communication! 

Employees worked with
SP
Stephanie Pless
Service Advisor
AL
ALLAN L.
Wilmington, NC
2025 Rivian R1T
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2025
verified customerVerified Customer
10
Fair and Honest
I found Green Meadows a few years ago and they have become my go to mechanic.

I always feel like I'm treated fairly and the work is always good.

I highly recommend!
Marc G. from Green Meadows Automotive responded on 09/15/2025 05:33 AM

We appreciate your loyalty and recommendation. It’s great to hear you feel treated fairly and satisfied with our work.

Employees worked with
SP
Stephanie Pless
Service Advisor
JH
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JASON H.
Hampstead, NC
2017 Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2025
verified customerVerified Customer
10
AWESOME!
My experience was awesome as usual!
Marc G. from Green Meadows Automotive responded on 09/15/2025 05:34 AM

We're glad to hear you had another great experience with us. Thanks for always choosing us Jason!! 

Employees worked with
SP
Stephanie Pless
Service Advisor
CS
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CAMERON S.
Wilmington, NC
2016 Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2025
verified customerVerified Customer
10
Great shop
Great work // loved the approve and deny feature with transparent pricing.
Marc G. from Green Meadows Automotive responded on 09/15/2025 05:38 AM

We appreciate your positive feedback and are glad to hear you enjoyed our transparent pricing and features. Your satisfaction is important to us.

Employees worked with
SP
Stephanie Pless
Service Advisor
Displaying Review 1 - 20 of 79 in total
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