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SureCritic / Auto Repair / Green Meadows Automotive / Stephanie Pless
SP

Stephanie Pless

Service Advisor
Green Meadows Automotive
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(48 reviews)
94

Reviews of Stephanie Pless

GB
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GAIL B.
Wilmington, NC
2005 Lexus SC 430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Great car experience!
I recently brought my vehicle to Green Meadows Automotive - having to find a new auto shop is not easy - and they were recommended by my car shop guy- and I couldn’t be more pleased with the experience. I spoke with Stephanie at the front desk, she is great and knows her job well! From the moment I arrived, the team was incredibly friendly and professional. They took the time to explain everything clearly. I went in for an inspection and both air filters to be installed. Their attention to detail and thoroughness gave me a lot of confidence in their work. It’s not easy to find a mechanic who is both trustworthy and skilled—I’m grateful to have found one here. Highly recommend!
Employees worked with
SP
Stephanie Pless
Service Advisor
RW
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ROGER W.
Castle Hayne, NC
2016 Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Very pleased with the thoughtful and thorough service provided.
Very friendly, professional and knowledgeable staff. They pride themselves on attention to detail and kept me updated and explained any issues they noticed with my vehicle during the service visit. Highly recommended.
Employees worked with
SP
Stephanie Pless
Service Advisor
JH
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JERZEY H.
Wilmington, NC
2018 Mitsubishi Mirage G4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
the best in Wilmington
Mark stef and Pat are the only people I bring my truck to... fair priced and always have the correct answer to my questions
love these guys
Employees worked with
SP
Stephanie Pless
Service Advisor
CR
CLIFF R.
Wilmington, NC
1977 Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
2013 Altima
Always friendly, timely and thorough. First and only garage for our car and antique truck.
Employees worked with
SP
Stephanie Pless
Service Advisor
LB
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LISA B.
Wilmington, NC
2015 Toyota RAV4
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/01/2025
verified customerVerified Customer
3
Inspection
I was very dissatisfied with being told they couldn’t pass inspection of my car due to wiper blades. They were working properly and I left there feeling I was taken advantage of because my inspection was very close to expiration. If I hadn’t had my grandson with me I would have complained I have no intention of returning, I liked the shop when Dave was there so it no longer has anything that appeals to me. All said, no worries, just going to find another auto shop.
Marc G. from Green Meadows Automotive responded on 06/02/2025 01:50 PM

We are thankful you took the time to express your expereince with us at your last visit. Part of the North Carolina State Inspection states that wiper blades cannot be torn. Although the wiper blades were functioning and clearing the windsheild they were torn, and that fails the state inspection as per the guidelines. We have to make sure to follow these rules as best as possible as we have legal repercussions when these rules are not followed. If you have any further questions we are unable to answer the New Hanover Sheriff has a hot line to call with questions about NC state inspections (910-486-1331) 

Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
2019 Dodge 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Communication!
Way to go on keeping me informed and working me thru the repairs.
Marc G. from Green Meadows Automotive responded on 06/02/2025 01:57 PM

We appreciate your feedback and are glad to hear you felt informed throughout the repair process. Your trust in our service means a lot to us.

Employees worked with
SP
Stephanie Pless
Service Advisor
NO
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NANCY O.
2002 Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Very friendly and professional!
Stephanie and the team were extremely helpful with the diagnostic testing. The starter was replaced within one day. Thanks. I have recommended them to friends who have taken their cars there.
Marc G. from Green Meadows Automotive responded on 06/02/2025 01:53 PM

We appreciate your positive feedback and your recommendations. It's great to know our team's efforts made a difference for you.

Employees worked with
SP
Stephanie Pless
Service Advisor
FB
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FORREST B.
Wilmington, NC
2014 BMW 4 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Excellent in every way.
Great customer service and communication. I take all my vehicles here.
Marc G. from Green Meadows Automotive responded on 06/02/2025 01:53 PM

Thanks Mrs. Bullard! We appreciate your continued trust in our services and are glad to hear you value our customer service and communication. Your support means a lot to us.

Employees worked with
SP
Stephanie Pless
Service Advisor
DM
Daniel Moore
Service Advisor
DM
DAYSI M.
2013 Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Trustworthy
Every time there is an issue with my vehicle, I’ve experienced nothing but friendliness and welcoming from all the staff. Prices are very reasonable and they will not push anything that is not needed like other shops. I’ve definitely recommended this to family and friends. Keep up the great work!
Marc G. from Green Meadows Automotive responded on 06/02/2025 01:55 PM

We appreciate your feedback and are glad to hear you had a positive experience with our team and pricing. Your recommendations mean a lot to us.

Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
1985 Jeep Scrambler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Comfortable
I have been bringing my classic Jeeps here for about a year now. The mechanic has a wealth of knowledge about older Jeeps. Management is very honest and up front. They don't try to sell you on something you don't need.
Marc G. from Green Meadows Automotive responded on 05/23/2025 08:31 AM

Thank you D.S. for taking the time to leave us a review we greatly appreciate your buisness! Enjoy your Memorial Day! 

Employees worked with
SP
Stephanie Pless
Service Advisor
CM
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COMILE M.
Wilmington, NC
2011 Ford Taurus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2025
verified customerVerified Customer
9
Nice professional quick service
Thank you
Marc G. from Green Meadows Automotive responded on 05/23/2025 08:49 AM

We appreciate your feedback and are glad you had a positive experience with us. Your support is valued.

Employees worked with
SP
Stephanie Pless
Service Advisor
BB
BUNNIE B.
Wilmington, NC
2016 Mercedes-Benz GL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
State inspection
GREEN MEADOWS take care of you properly in our various. I have used them for years I would use nobody else.
Marc G. from Green Meadows Automotive responded on 05/23/2025 08:48 AM

We appreciate your long-standing trust in our services. Your loyalty is invaluable to us.

Employees worked with
SP
Stephanie Pless
Service Advisor
DK
DANNY K.
Wilmington, NC
2014 Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Excellent experience
I will not take my vehicles anywhere else.
Marc G. from Green Meadows Automotive responded on 05/23/2025 08:48 AM

We appreciate your loyalty to Green Meadows Automotive and are pleased to have earned your trust for your vehicle needs.

Employees worked with
SP
Stephanie Pless
Service Advisor
RD
RAY D.
Wilmington, NC
2013 Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Great Service!
Green Meadows performed an auto inspection and oil change with ease. Their comprehensive inspection of the car identified several preventive actions we should consider. By dealing with these issues in a planned manner, we hope to avoid emergencies later especially on the road. You are in good hands with Stephanie and Mark! They are honest and good people.
Marc G. from Green Meadows Automotive responded on 04/29/2025 11:52 AM

Thank you for the kind words and sorry I missed you when you came to pick up, we do our best to help our customers be proactive with their vehicles!  - Marc G. 

Employees worked with
SP
Stephanie Pless
Service Advisor
DP
DIANNE P.
Wilmington, NC
2010 Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Oil change
Excellent and thorough staff
Marc G. from Green Meadows Automotive responded on 04/29/2025 11:55 AM

Thank you Dianne, we appreciate the kind words. 

Employees worked with
SP
Stephanie Pless
Service Advisor
TB
TERESA B.
2010 Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Good Mechanic Work!
Thank you Nick Avera, recommending me to go to Green Meadows Garage. Thank you Stephanie Pless, for an excellent job! Oh can't forget the mechanics great job. Excellente! đźšš
Marc G. from Green Meadows Automotive responded on 04/29/2025 11:58 AM

Thank you Nick for the recommendation and we are glad that Stephany was able to make your experience wonderful.

Employees worked with
SP
Stephanie Pless
Service Advisor
Verified Customer
Wrightsville Beach, NC
1997 Ford F-250 HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Best staff and great work
Great customer service and mechanics.
Employees worked with
SP
Stephanie Pless
Service Advisor
SC
Sara Chapman
Service Advisor
DM
Daniel Moore
Service Advisor
HD
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HAROLD D.
2008 Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
They did a alignment and trouble shot a couple things
They were prompt and easy to work with. Charged me less than the original estimate
Employees worked with
SP
Stephanie Pless
Service Advisor
KB
KEITH B.
Wilmington, NC
2014 Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Most honest garage in town
The best in town. Have always been straight up with us every time we go there. There have been a couple of occasions when we went in thinking something needed fixing and instead of just doing what we asked for they checked it out and told us we didn’t need work done.
Employees worked with
SP
Stephanie Pless
Service Advisor
WW
WILL W.
2016 Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Highly Recommend
Great service and staff!
Employees worked with
SP
Stephanie Pless
Service Advisor
SC
Sara Chapman
Service Advisor
DM
Daniel Moore
Service Advisor
Displaying Review 1 - 20 of 48 in total
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