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SureCritic / Hyundai Dealer / Kelly Hyundai / STEPHEN EBERHARDT
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STEPHEN EBERHARDT

Kelly Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(410 reviews)
86

Reviews of STEPHEN EBERHARDT

AG
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Annalee G.
Shartlesville, PA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Easy
Friendly service, comfortable waiting area, complimentary car wash!
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 04/23/2016 06:11 AM

Thank you for the great survey!

We are greatful for you and your service with us!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
TK
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Tina K.
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
Great
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 04/14/2016 04:12 AM

Thank you for the great survey!

We are grateful for you and your business!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
TK
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Timothy K.
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff has always been pleasant and professional, whether it be the salesman, sales manager, service manager
Keep up the great work :-)
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 04/08/2016 02:58 PM

Thank you for the great survey and the kind words!

We value you and your business!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
EW
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EDWARD W.
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Gets it Done $$
Get the job done properly, but it will cost you for filters and cabin filter.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 04/07/2016 06:10 AM

Thank you for the great survey.

I agree that replacing filters can be a little pricey especially when both are replaced at the same time.
On that same note... replacing filters are very important to keep fuel economy high & healthy breathing inside the vehicle. This saves you money and keeps you healthy in the long run.
Your well being is our highest priority.
Please do not hesitate to contact me if you have any questions/concerns.

We value you and your business!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Comfortable setting
Dealership is comfortable. Staff makes sure you are well informed before making any decisions.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 04/06/2016 05:45 AM

Thank you for the great survey!

We value you and your business!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
LG
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LOUIS G.
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service!
Fast ,Friendly, Honest Service!!
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 03/04/2016 05:02 AM

Thank you for the great survey!

We value you and your business!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
JS
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James S.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
5 Stars
Friendly Staff, Good Service!
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 03/03/2016 05:35 AM

Thank you for the great survey!

We appreciate your business!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
BB
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BRETT B.
Birdsboro, PA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
This dealership always makes you feel very family like, almost as if you are one of them! Very quick with getting things taken care of the way you would ex spec it. Enjoy the feeling from the very second I arrive at dealership!
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 02/22/2016 05:54 AM

Thank you for the great survey.
Especially thank you for the kind words!
We like to think of our customers as extended family.

We appreciate your business.

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
PM
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Paul M.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
They are very efficient and courteous
We are always treated with respect and they are always very nice and friendly and explain everything that is done to our car..
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 02/16/2016 05:21 AM

Thank you for the great survey.

We appreciate & value your busines very much!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Quality service and quick turnaround. Always helpful
Recommended
Jerry C. from Kelly Hyundai responded on 02/05/2016 05:07 AM

Thank You
We appreciate your business.

Employees worked with
SE
STEPHEN EBERHARDT
JS
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James S.
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience
Very pleasurable, quick service
Recommended
Jerry C. from Kelly Hyundai responded on 01/29/2016 12:38 PM

We appreciate your business 
thank you

Employees worked with
SE
STEPHEN EBERHARDT
MM
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MELVIN M.
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Melmac
Freedom has not only a great dealership but a service department. Tim my tech is so knowledge able and helpful. He goes the extra mile. Thanks Tim for all your help
Recommended
Jerry C. from Kelly Hyundai responded on 01/27/2016 11:59 AM

Thank You
we appreciate your Business.

Employees worked with
SE
STEPHEN EBERHARDT
JH
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Jean H.
Lititz, PA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and courteous employees
Even though I moved 40 miles away, I still return to Hamburg for service
Recommended
Jerry C. from Kelly Hyundai responded on 01/12/2016 06:49 AM

We really Appreciate your Business
Thank you for Driving the extra Mile!

Hyundai Service Team

Employees worked with
SE
STEPHEN EBERHARDT
BT
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Beth T.
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Freedom Hyundai is extremely customer oriented.
My car was done quickly. Everything was explained, no hidden costs or surprises.
Recommended
Jerry C. from Kelly Hyundai responded on 01/08/2016 06:18 AM

Thank you for your comments. We appriciate your Business 
Hyundai Service Team

Employees worked with
SE
STEPHEN EBERHARDT
RS
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Randy S.
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
randy shappell
every one was very pleasant
Recommended
Jerry C. from Kelly Hyundai responded on 01/07/2016 11:59 AM

Thank You
Have a Great New Year !

Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Shenandoah, PA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place
Staff is very friendly and knowlegable. My only problem i ever had was the fact that they told me they would vacuum my vehicle AMD failed to do so. But that's really minor . great place I really must say they make you feel comfortable and they know their product.
Recommended
Jerry C. from Kelly Hyundai responded on 12/08/2015 07:36 AM

Thank you, we do appreciate your business!

sorry About the Vacuum-We normally only wash BUT jsut ask and we will Vacuum it for you.

Hyundai Service Team 

Employees worked with
SE
STEPHEN EBERHARDT
GV
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GEORGE V.
Reading, PA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great people!
great people that care!
Recommended
Jerry C. from Kelly Hyundai responded on 12/03/2015 05:28 AM

Thank You.
you make it very easy to care about You-
We appricate your businness !!

Hyundai Service Team

Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Wernersville, PA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
always great service..and great attitudes!
You're always treated with respect,and your car is treated with kid gloves..even offered a free wash..
Recommended
Jerry C. from Kelly Hyundai responded on 11/23/2015 11:59 AM

Thank you for your comments!
We appricate your Business !

Hyundai Service Team

Employees worked with
SE
STEPHEN EBERHARDT
MM
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MELVIN M.
Girardville, PA
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
MelMac
Freedom is excellent for service. We request Tim because he is knowledgeable and makes sure you clearly understand the work to be done and how features work. He goes above and beyond. The entire service department is friendly and helpful.
Recommended
Jerry C. from Kelly Hyundai responded on 11/05/2015 04:12 AM

Thank you! we value our employees and you-
we appreciate your business !


Hyundai Service Team

Employees worked with
SE
STEPHEN EBERHARDT
KR
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KERRY R.
Hamburg, PA
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Your staff is very friendly and professional and gets work done in a timely fashion. We love the Hyundai team.
Recommended
Jerry C. from Kelly Hyundai responded on 10/04/2015 08:37 AM

Well we really appreciate your business !

hyundai service team

Employees worked with
SE
STEPHEN EBERHARDT
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