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SureCritic / Hyundai Dealer / San Tan Hyundai / MARIO MACIAS
MM

MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

WZ
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William Z.
Florence, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good place to go for servixe
A friendly and organized dealer!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 08/02/2016 07:38 AM

Thank you William!

We greatly appreciate your review and your business.  Thank you for choosing us as your Hyundai dealership.  We look forward to helping you again.

If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RT
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Robert T.
Mesa, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
All the service reps are top notch. I have always had a great experience at San Tan Hyundai.
Excellent
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 08/02/2016 07:37 AM

Thank you Robert!

We greatly appreciate your review and your business.  Thank you for choosing us as your Hyundai dealership.  We look forward to helping you again.

If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
San Tan Hyundai Service Dept. is great!
Friendly technicians, and a comfortable waiting area!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 08/02/2016 07:36 AM

Thank you!

We greatly appreciate your review and your business.  Thank you for choosing us as your Hyundai dealership.  We look forward to helping you again.

If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
GF
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Garet F.
Mesa, AZ
2015 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good work just took too long
The service they did on my car was done just fine, they just took forever to do it, and that was with a scheduled appointment.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/30/2016 04:56 PM

Thank you Garet.

We greatly appreciate your business and thank you for your review.  Thank you for choosing us as your Hyundai dealership, we look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TA
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Tom A.
Queen Creek, AZ
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always Great Service
I always come to San Tan Hyundai for maintenance on my 2010 Santa Fe. They do the best job ever.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/30/2016 04:55 PM

Thank you Tom!

We greatly appreciate your business and thank you for your review.  Thank you for choosing us as your Hyundai dealership, we look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Arizona
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Anonymous
Na
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/29/2016 05:29 PM

Thank you!

We greatly appreciate your business and thank you for your review.  Thank you for choosing us as your Hyundai dealership, we look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DN
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Daniel N.
Gilbert, AZ
2011 HYUNDAI GENESIS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2016
verified customerVerified Customer
Category: Service
Professionalism by all
From greeter (great idea, now I don't have to hunt down help), service people whoo review work and explain results at the end and free ride home and pick up,
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/29/2016 05:15 PM

Thank you Daniel!

We greatly appreciate your business and thank you for your review.  Thank you for choosing us as your Hyundai dealership, we look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DD
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DANNY D.
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintence
went fine
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/28/2016 09:30 AM

Thank you Danny!

We greatly appreciate your business and your review.  Thank you for coming in to see us and for choosing us as your Hyundai dealership.  We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
KT
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Karen T.
Mesa, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I appreciate my dealership!
I love driving a Hyundai and plan to continue to for life. I have bought three cars for this dealership and refer people regularly. I appreciate the excellent customer service and communication that I receive when I come in to have my car worked on. And I absolutely appreciate that my appointments always start and end on time. If there needs to be something done on my car I am always given a clear and detailed explanation and give time to ask questions. Thank you!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/28/2016 08:44 AM

Karen,
Thank you!  We can't thank you enough for your loyal business and referrals.  We greatly appreciate your kind words and review too.  We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
EV
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Elizabeth V.
Mesa, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent customer service......
Five stars for sure.....absolutely!!! Don't be so cheap with the coupons....
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/28/2016 08:13 AM

Thank you Elizabeth!

We greatly appreciate your loyal business and your review.  Thank you for coming in to see us and choosing us as your Hyundai dealer.

I will check into you not receiving coupons.  You definitely should be receiving them and receiving our loyal customer coupons.

We look forward to helping you again soon.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SC
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Sheri C.
Mesa, AZ
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario is an Awesome service advisor!
Mario is an Awesome service advisor!! He is friendly, honest and trustworthy!!!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/28/2016 08:05 AM

Sheri,
Thank you for your review and awesome feedback.  We greatly appreciate you recognizing Mario and thank you for all your continued business.  We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SK
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Stephen K.
Chandler, AZ
2004 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great attitude of the service people
got me out quicker than I expected
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/25/2016 04:22 PM

Thank you Stephen!

We greatly appreciate your review and your business.  Thank you for choosing us as your Hyundai dealership.  We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CP
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CHARLES P.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Work is always done within promised time frame, work is done correctly and if their is a problem, the staff is always willing to take the time to listen and fix the problem.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/23/2016 10:32 AM

Thank you Charles!

We greatly appreciate your review and your business.  Thank you for choosing us as your Hyundai dealership.  We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MP
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Micheal P.
Gilbert, AZ
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and friendly
Great service as usual!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/20/2016 09:13 AM

Thank you Michael!

We greatly appreciate your review and your business. Thank you for coming in to see us and for choosing us as your Hyundai dealership. We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AR
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Angel R.
Queen Creek, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Coffee and doughnuts and great customer service
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/20/2016 09:09 AM

Thank you Angel!

We greatly appreciate your review and your business. Thank you for coming in to see us and for choosing us as your Hyundai dealership. We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RT
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Ronald T.
Mesa, AZ
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great people and curtious
execelent service and fast service
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/20/2016 09:08 AM

Thank you Ronald!

We greatly appreciate your review and your business. Thank you for coming in to see us and for choosing us as your Hyundai dealership. We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MA
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Martin A.
Mesa, AZ
2005 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent
great service and attention to detail.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/20/2016 09:03 AM

Thank you Martin!

We greatly appreciate your review and your business. Thank you for coming in to see us and for choosing us as your Hyundai dealership. We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
PP
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Philip P.
Chandler, AZ
2015 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always been great service
Awesome great service
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/20/2016 09:02 AM

Thank you Philip!

We greatly appreciate your review and your business. Thank you for coming in to see us and for choosing us as your Hyundai dealership. We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AG
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Alexandria G.
Chandler, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They are trustworthy
I was a walk-in oil change service, and I surprised at how fast they completed my oil change. It was done in just over an hour and they had cleaned my car as well. I am very pleased at the service that I received.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/20/2016 09:00 AM

Alexandra,
Thank you for stopping in and for providing your awesome feedback.  We appreciate you choosing us as your Hyundai dealership and we look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JS
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Joseph S.
Florence, AZ
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2013 Elantra Limited GPS is garbage... And Dealer handling was worse... Four stars was because oil change went fine.
I bought a 2013 Elantra and paid $4,000 more for the Limited for the built in GPS. Problem is that it is WORSE than my $100 GPS system.
It sends me on a route that IS NOT the fastest... and once it stops trying to make me take a U-Turn it re-calculates the arrival time as quicker than the route it wanted to take me (so it KNOWS my route is faster than it's). Also no breadcrumb feature, etc that my $100 GPS has.
Next issue: I was promised free lifetime updates, like many GPS systems do. NOPE. Service manager said it was around $250 EACH TIME I want to update the GPS, and that he uses his phone for directions.
I contacted Hyundai Customer Service, and all they did was 'assign the case to the dealer sales manager'.
After calling the sales manager four times all he did was 'refer it to the dealer general manager'.
He never called me back, so I stopped in his office at the next oil change.
All he did was say "I use my phone for directions" and "I ain't paying for that... If anything the sales person will have to pay for it."
Great.... make me out to be the bad guy because Hyundai sales training was deficient.
Not Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 07/15/2016 08:00 AM

Joseph,
Thank you for your business and your review.  We appreciate you coming in to see us and we look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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