KE

Kevyn Erbe

Service Advisor
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(855 reviews)
74

SF
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SCOTT F.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
verified customerVerified Customer
Category: Service
Timely Service, good communication
Parker Ford Service Dept did a good job getting my F150 in for an oil change and compliance with a recall on short notice. My service advisor called me with timely updates and also when my pickup was ready. Thanks, guys!
Recommended
Employees worked with

AK
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ALVIN K.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
verified customerVerified Customer
Category: Service
Excellent service
Fast and courteous service. My service coordinator knew exactly what needed to be done and told me it would be less than an hour to attend to all the service requirements. 35 minutes later the service was completed and I was on my way.....Wonderful! My compliments to Parker Ford...... Thank you!
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Employees worked with

DC
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DALE C.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
verified customerVerified Customer
Category: Service
Great service and people
Would recommend them to everyone!!
Recommended
Employees worked with

MS
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MARK S.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
verified customerVerified Customer
Category: Service
Excellent experience
They got my truck right in at the appointed time. They were done in 50 minutes including rotating tires
Recommended
Employees worked with

LG
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LYLE G.
Tekoa, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2018
verified customerVerified Customer
Category: Service
Oil change
I think the workers were very nice and treated me kindness and respect.
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Employees worked with

EG
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EDWIN G.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2018
verified customerVerified Customer
Category: Service
Great service !!!
Jim Parker & Company are turning this once-tired dealership into a world class location.
Recommended
Employees worked with

PH
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PATRICIA H.
Coeur D Alene, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/08/2018
verified customerVerified Customer
Category: Service
Jeremy was very pleasant and helpful.
Our first service on our new vehicle was on par with what we expected from a Parker dealership. Our appointment time was met and service done in the quoted time. Our follow up question was answered. Very professional. We will be back.
Recommended
Employees worked with

DH
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DANIEL H.
Hauser, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2018
verified customerVerified Customer
Category: Service
Service Ford F150
I was in and out in 30 minutes. Can't beat that!!!
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Employees worked with

NN
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NICK N.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2018
verified customerVerified Customer
Category: Service
Parker Ford
Great service
Recommended
Employees worked with

LA
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LORRAINE A.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2018
verified customerVerified Customer
Category: Service
Very nice bless you SU
I appreciate the fact that your new waiting room is clean comfortable and I love the cappuccino
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Employees worked with

JD
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JAMES D.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
verified customerVerified Customer
Category: Service
good friendly service. met at the station immeditly service done in an hour
great place friendly people
Recommended
Employees worked with

JJ
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JAMIE J.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
verified customerVerified Customer
Category: Service
My first oil change.
I used to be in the car business years ago and I have never seen the level of customer care and communication that I have with these guys. Absolutely awesome!
Recommended
Employees worked with

MS
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MIKE S.
Osburn, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
verified customerVerified Customer
Category: Service
Service
First service on my f350.... outstanding customer service and they were on time.
Recommended
Employees worked with

MB
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MARILYN B.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
verified customerVerified Customer
Category: Service
oil change etc.
Had the car serviced , you had the car in and out so fast, everyone was so friendly, helpful, and nice, didn't have to wait for over and hour Rah!
Recommended
Employees worked with

CM
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CHARLES M.
Hayden, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2018
verified customerVerified Customer
Category: Service
The "Staff"
I enjoy all of your employees, they are knowledgeable, willing to answer questions great attitude's.
Recommended
Employees worked with

EK
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ERICKA K.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
verified customerVerified Customer
Category: Service
Parker Ford- customer satisfaction is number 1
I originally bought my ford f150 at parker ford. I have had for years, and will continue to have, my truck maintained and serviced there. Their customer service and satisfaction is portrayed as being their number one priority, and they live up to that lofty goal. My 'go to' service technician, Kevyn, has gone above and beyond, every visit, to make sure I am 100 percent happy. I have never left there feeling anything but satisfied. Thank you Kevyn for always putting a smile on my face and making my day a little brighter. You rock!
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Employees worked with

KT
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KELI T.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
verified customerVerified Customer
Category: Service
Awesome service
I went in for an oil change. Everyone was so friendly and efficient. I was in and out of there in less than 30 minutes. I am very impressed with the excellent service I received.
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Employees worked with

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Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2018
verified customerVerified Customer
Category: Service
faster than promised
I brought my truck in at the scheduled time. They got me right in and had it done in half the time I thought it would take. They always take great care of my truck.
Recommended
Employees worked with

PH
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PATRICK H.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2018
verified customerVerified Customer
Category: Service
Scheduled maintenance
Courteous and knowledgable staff, on-time performance, clean and comfortable facility.
Recommended
Employees worked with

DS
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DANA S.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2018
verified customerVerified Customer
Category: Service
Service Department
Such fast service and so friendly.
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Employees worked with
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