Business Solutions
SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Kevyn Erbe
KE

Kevyn Erbe

Service Advisor
Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(848 reviews)
73

Reviews of Kevyn Erbe

RM
gravatar
ROBERT M.
Hayden Lake, ID
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2018
verified customerVerified Customer
Category: Service
Great service that went the extra mile
Pun intended.

I had my oil changed on my 2015 Ruby red Mustang GT. One of the service people noticed a small scratch on my otherwise flawless middle crisis on four wheels. He pointed it out to me and told me that he would have the shop's polish guy buff it out for me.

They did this free of charge without me asking or even knowing about the problem. I love these guys.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
SF
gravatar
STEPHEN F.
Athol, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2018
verified customerVerified Customer
Category: Service
Friendly and good service
Very friendly and good service.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
KW
gravatar
KATHERINE W.
Coeur D Alene, ID
Ford Escape
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/27/2018
verified customerVerified Customer
Category: Service
Quick and courteous service
4 stars instead of 5 because, again, the records were not accurate, and I was almost charged for a covered service. This is no fault of the service department, however.

Second leased vehicle through this dealership and best service yet.
Not Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
HV
gravatar
HENERY V.
Dalton Gardens, ID
Ford Five Hundred
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2018
verified customerVerified Customer
Category: Service
great service, really nice waiting area, friendly employees
everything was great
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
DS
gravatar
DAN S.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2018
verified customerVerified Customer
Category: Service
Service
The improvements being made under new ownership are most impressive !
All work is expedited with the highest degree of professionalism combined with accuracy .
Communication between all departments is demonstrated on a daily basis .
Congratulations as few dealerships ever Attain this working environment !
Dan Stafford
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
BW
gravatar
BURMA W.
Post Falls, ID
Lincoln MKS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2018
verified customerVerified Customer
Category: Service
Outstanding
Competent, friendly staff that deliver great service.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
AG
gravatar
ADAM G.
Spokane, WA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2018
verified customerVerified Customer
Category: Service
Very efficient
Very efficient and very quick. Walked me through everything. Very friendly staff and excellent waiting room.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
TE
gravatar
TIM E.
Hauser, ID
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2018
verified customerVerified Customer
Category: Service
Excellent
Kevyn is such a nice kind man! No matter what he has going on if he is busy or not he always has time to get me in! I would highly recommend this business to anyone!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
TC
gravatar
TIM C.
Newport, WA
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/23/2018
verified customerVerified Customer
Category: Service
Great service, but....
Fast, professional service. One complaint. The TV tuned to the 700 Club in the waiting room is absolutely painful. I noticed the same thing on a prior visit.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
KO
gravatar
KENNETH O.
Coeur D Alene, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2018
verified customerVerified Customer
Category: Service
Prompt reliable service
Had my summer tires mounted and balanced and the oil changed. Accomplished in in a reasonable amount of time, unlike the other dealer that my other car went to for the same service. I was in and out in a little over an hour, the other car dealer took 3 1/2 hours for the same procedure. Looks like I'll be bringing the other car to Parker next year.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
SD
gravatar
SHIRLEY D.
Calder, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2018
verified customerVerified Customer
Category: Service
They care about their customers.
I was treated very good and they were fast.
They made my dog and I feel comfortable while waiting. I could really tell that my truck ran better. Friendly people?
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
gravatar
Verified Customer
Otis Orchards, WA
Ford Super Duty F-550 DRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2018
verified customerVerified Customer
Category: Service
Great service
No appointment Got Comapny Truck In And Out quickly Freindly staff. Explained service and future service. Well worth traveling the 30 miles for service!! We will be back
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
HG
gravatar
HOLLY G.
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2018
verified customerVerified Customer
Category: Service
Service vehicle
Got in and out quickly and had a good inspection with an explanation of my entire vehicle.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
SF
gravatar
SCOTT F.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
verified customerVerified Customer
Category: Service
Timely Service, good communication
Parker Ford Service Dept did a good job getting my F150 in for an oil change and compliance with a recall on short notice. My service advisor called me with timely updates and also when my pickup was ready. Thanks, guys!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
AK
gravatar
ALVIN K.
Hayden, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
verified customerVerified Customer
Category: Service
Excellent service
Fast and courteous service. My service coordinator knew exactly what needed to be done and told me it would be less than an hour to attend to all the service requirements. 35 minutes later the service was completed and I was on my way.....Wonderful! My compliments to Parker Ford...... Thank you!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
DC
gravatar
DALE C.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
verified customerVerified Customer
Category: Service
Great service and people
Would recommend them to everyone!!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
MS
gravatar
MARK S.
Hayden, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
verified customerVerified Customer
Category: Service
Excellent experience
They got my truck right in at the appointed time. They were done in 50 minutes including rotating tires
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
LG
gravatar
LYLE G.
Tekoa, WA
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2018
verified customerVerified Customer
Category: Service
Oil change
I think the workers were very nice and treated me kindness and respect.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
EG
gravatar
EDWIN G.
Hayden, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2018
verified customerVerified Customer
Category: Service
Great service !!!
Jim Parker & Company are turning this once-tired dealership into a world class location.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
PH
gravatar
PATRICIA H.
Coeur D Alene, ID
Ford Super Duty F-350 SRW
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/08/2018
verified customerVerified Customer
Category: Service
Jeremy was very pleasant and helpful.
Our first service on our new vehicle was on par with what we expected from a Parker dealership. Our appointment time was met and service done in the quoted time. Our follow up question was answered. Very professional. We will be back.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.