KO

Kent Odekirk

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(259 reviews)
88

Verified Customer
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2024
verified customerVerified Customer
9
Category: Service
Mobile Service
Couldn't believe there was a mobile service to do an oil change on my diesel truck. Was fast, convenient, and not a drop of oil spilled. Plus it was the same price as if I had taken to the dealership. Will do mobile service for future oil changes.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 11/02/2024 01:28 PM

We appreciate your feedback! It's great to hear that our mobile service met your needs and kept your diesel truck as clean as a whistle—no oil stains to deal with! Convenience is key, and we're glad you found our pricing as friendly as our service. We look forward to ensuring your future oil changes are just as smooth, and rest assured, we'll keep the cleanup crew on standby!

Employees worked with

KH
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KAREN H.
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2024
verified customerVerified Customer
10
Category: Service
Mobile Service
The mobile service to fix a recall and replace my cabin filter was great. I didn't need to interrupt my day to get the problems taken care of. I love the mobile service. The tech was great!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 11/02/2024 12:03 PM

It's wonderful to hear that our mobile service hit the mark for you, Karen! Who knew taking care of car issues could be so easy, right? We're glad our tech made it a smooth experience for you—after all, there’s nothing like ticking off those pesky to-do items without leaving home. If you ever need anything else, just give us a shout!

Employees worked with

Verified Customer
Greenacres, WA
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
10
Category: Service
Mobile Service
The mobile service to fix a door speaker was extremely convenient, and the techs that performed the service were professional and did a great job as well. As this was such a tremendous time saver for me, I will definitely be using the mobile service for any future maintenance/repairs possible. Thank you!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 11/01/2024 03:28 PM

We're delighted to hear that our mobile service made for a convenient experience! It sounds like our techs really hit the right note with that door speaker repair—pun intended. Time is precious, and we're glad we could save you some while keeping things professional. If any future maintenance or repairs come knocking, you know where to find us!

Employees worked with

TT
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THOMAS T.
Post Falls, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
Category: Service
Came to My house
Came to my house. Fast.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/30/2024 10:03 PM

We appreciate you taking the time to share your experience with us, Thomas. It sounds like our team was ready to spring into action faster than a superhero in a comic book! If you ever need us again, whether it’s at your place or ours, just give us a shout. We’re always here to help!

Employees worked with

MB
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MARK B.
Harrison, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
Category: Service
Professionalism
Service was performed in a highly professional fashion. Arrived on time and great communication......
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/30/2024 12:40 AM

We appreciate you taking the time to share your experience with us, Mark. It's always great to hear that our team not only delivered on time but also communicated effectively. We pride ourselves on great service and good relationships with our customers. We look forward to keeping your rig running smoothly in the future!

Employees worked with

Verified Customer
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2024
verified customerVerified Customer
10
Category: Service
great mobile service
oil change, tires rotated, transmission fluid changed all while I was working. nice job
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/29/2024 08:25 AM

We're glad to hear you had a smooth experience getting your oil change and other services done while you were busy conquering the workday. It's like multitasking at its finest—getting your car all spruced up while you handle the important stuff. If your vehicle ever needs a little more TLC, you know where to find us. Safe travels!

Employees worked with

MG
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MARTINE G.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2024
verified customerVerified Customer
10
Category: Service
Excellent service
They arrived on time did everything I need mobile service is fantastic!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/25/2024 02:31 PM

It’s great to hear that our mobile service hit the mark for you, Martine! Arriving on time is our way of making sure you feel like the VIP you truly are. We appreciate you taking the time to share your experience. If there’s anything else we can do to keep your wheels turning smoothly, just let us know!

Employees worked with

RM
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RAYMOND M.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2024
verified customerVerified Customer
10
Category: Service
Love the mobile service!
Easy peasy, no dropping off and picking up at dealership. Great job, fast and accurate.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/24/2024 03:04 PM

Thanks, Raymond! We appreciate the shout-out for our smooth process! It sounds like we hit the sweet spot with fast and effective service. We're glad to hear everything was on point for you. If there's anything else we can do to keep things rolling just as smoothly, don't hesitate to reach out!

Employees worked with

KV
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KENNETH V.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2024
verified customerVerified Customer
10
Category: Service
At home service
This was quick and easy!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/24/2024 12:56 PM

We're glad to hear that your experience with the mobile service at Mike White Ford was a great one, Kenneth! We aim to make the car care process smoother than a freshly paved road and just as pleasant. If there's anything else we can help you with in the future, don't hesitate call for us again!

Employees worked with

LE
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LYLE E.
Liberty Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2024
verified customerVerified Customer
10
Category: Service
Great mobile service
The guys phoned to let me know arrival time and were early. They were fast, efficient and discussed with me the results of their service and inspection. I highly recommend Mike White mobile service
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/21/2024 11:32 PM

We appreciate you taking the time to share your experience, Lyle. It sounds like our team really delivered on their arrival time—early birds really do catch the worm, or in this case, the oil change! We're glad to hear they were efficient and kept you in the loop throughout the service. Your recommendation is like gold to us! Here's to smooth rides ahead!

Employees worked with

PC
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PETE C.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2024
verified customerVerified Customer
10
Category: Service
Oil change etc
Fast and efficient
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/20/2024 03:49 PM

We appreciate your feedback, Pete! It's fantastic to hear that you found our service fast and efficient. We're all about making the car-buying experience as smooth as possible—like a well-oiled machine. If there’s anything more we can do for you in the future, just let us know. Safe travels and enjoy the ride!

Employees worked with

PM
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PATRICIA M.
Rathdrum, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/15/2024
verified customerVerified Customer
9
Category: Service
Maverick
Only thing was he was going to fill my windshield fluid bt forgot. Which it said it was low later.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/15/2024 06:09 PM

We appreciate your feedback, Patricia, and are glad to hear you had a positive experience overall! It sounds like our technician might have left the windshield fluid on the to-do list. We'll make sure to give our team a gentle nudge to keep that in mind for next time. Your satisfaction is important to us, and we’re here to help ensure everything is running smoothly. Safe travels ahead!

Employees worked with

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Verified Customer
Airway Heights, WA
Ford F450
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2024
verified customerVerified Customer
10
Category: Service
Mobile service
Kent and his team are amazing, fast friendly service!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/12/2024 10:19 AM

We're glad to hear that Kent and the team made your experience a breeze! It sounds like they really know how to keep things moving and ensure you leave with a smile. If there’s ever anything else we can help you with, just let us know!

Employees worked with

MJ
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MICHAEL J.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2024
verified customerVerified Customer
10
Category: Service
Excellent flares for 23 Maverick.
You guys put my Bushwhacker flares on SO FAST. And they really pop. And your Mobile service guy are great.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/11/2024 08:43 PM

We're delighted to hear that your Bushwhacker flares were installed in record time, Michael! Nothing like some eye-catching accents to make your ride stand out! Our mobile service team will appreciate your kind words, as they truly are the superheroes of the service world, minus the capes. If you need anything else, we're just a call away!

Employees worked with

MP
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MICHAEL P.
Greenacres, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2024
verified customerVerified Customer
10
Category: Service
Mobil Service
easy, fast, and super convenient!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/11/2024 01:24 PM

We're glad to hear that your experience with us was a great one, Michael! Our goal is to make sure our customers don’t feel like they’re navigating a maze—a simple straight shot is what we aim for. If you need anything else or have more adventures to embark on with your vehicle, just let us know. Happy driving!

Employees worked with

SW
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SCOTT W.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2024
verified customerVerified Customer
10
Category: Service
Always great service
Always great service!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/09/2024 08:26 PM

We appreciate your feedback, Scott, and are glad to hear that you consistently enjoy our service. Our team works hard to keep things running smoothly, so it’s nice to know it’s paying off. If there’s anything more we can do, just let us know!

Employees worked with

Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2024
verified customerVerified Customer
10
Category: Service
Mobile Service
Mobile service was very easy to schedule. Performed oil change and warranty work. Arrived on time and took only 30 minutes to complete.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/09/2024 02:02 PM

We're glad to hear that our mobile service made your life a bit easier! It's great to know that everything from scheduling to the speedy oil change went as smoothly as a well-oiled machine. We appreciate you taking the time to share your experience. Your support means a lot to us!

Employees worked with

TL
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TERRY L.
RATHDRUM, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2024
verified customerVerified Customer
10
Category: Service
Mobile service
Xxxxxx
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/08/2024 04:37 PM

Thank you for taking the time to share your experience with us, Terry. It’s great to hear that you had a fantastic visit! We aim to create a stellar atmosphere, so it’s good to know we’re hitting the mark. If you ever have any questions or need assistance in the future, don't hesitate to reach out. Here’s to many more happy drives ahead!

Employees worked with

Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2024
verified customerVerified Customer
9
Category: Service
Normal Maintenance .
Liked having mobile service. Quick and efficient.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/06/2024 02:14 PM

We're glad to hear that you enjoyed our mobile service! It's great to know we were able to speed things up for you. Providing quick and efficient service is what we aim for, and we're happy to see it made a difference for you. If there's anything else we can do to keep that efficiency rolling, just let us know!

Employees worked with

DS
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DAVID S.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2024
verified customerVerified Customer
10
Category: Service
Wonderful service experience!
Wow, my service experience far exceeded my expectations. Dan Nord was very professional, a great communicator, and made the entire experience easy.

While driving our Transit AWD Class B+ over to visit family in Coeur d'Alene, our engine oil change reminder came on.

Initially I thought about waiting until we got back home but decided to reach out to Mike White Ford, and I am so glad we did.

Dan was just great to work with and even offered us a mobile service for our oil change, plus he was able to handle the open recall that was just issued.

Heck, we didn't even need to be present for the service and went for a long bike ride.

Seriously, it was so darn easy!

Dave and Kathy Swezey

PS. I know a bit about customer service after 37 years in the automotive and motorcycle industry. Thanks so much Dan and Mike White Ford!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/04/2024 11:19 AM

We're delighted to hear that your experience here exceeded your expectations, David! It seems like Dan really hit the nail on the head with his professionalism and communication skills. Your background in customer service certainly gives your feedback extra weight, and we're happy that we could provide a seamless experience for you. Hope to see you back on the road, and may all your oil changes be as easy as a leisurely ride through town!

Employees worked with
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