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SureCritic / Hyundai Dealer / Woodhouse Hyundai Of Omaha / JOSHUA D RIDPATH
JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

Verified Customer
Omaha, NE
2019 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Thanks!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/09/2020 05:29 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
AS
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Anthony S.
Omaha, NE
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great service, no problems
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/06/2020 05:40 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RD
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Richard D.
Omaha, NE
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Once again, Woodhouse exceeds my expectations
Woodhouse continues to "shine" in the arena of service...since the purchase of the Santa Fe, Woodhouse Hyundai has been the one and only "go to" establishment for service and inquiries regarding the upkeep and safety of the vehicle. Each and every time, Josh Ridpath has offered guidelines, suggestions, and "snippets" in the care and maintenance . This past service experience only proved the previous point. Because of the concern of the ongoing virus, Woodhouse offered to "valet" my vehicle from work to service the Santa Fe and bring it back. Again, beyond my expectations the vehicle was service, vacuumed, and returned to me, ready for the next travel experience. \

Words seem inadequate in expressing ones appreciation and confidence in a business because of previous bad experiences. Yet, in the 4 years of dealing with Woodhouse Hyundai, not one bad experience only superb service done in a timely manner. Woodhouse is committed to excellence....not only in product, but also in staff! THANK YOU WOODHOUSE HYUNDAI for another great job in taking care of my Santa Fe.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/30/2020 05:40 AM

Thank you for the great comments and for being part of our Woodhouse Family. Your survey was shared with our entire staff, we thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Elkhorn, NE
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine Oilchange
Service was prompt. Social distancing was respected.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/29/2020 02:52 PM

Thank you for the  star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DG
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Deborah G.
Murdock, NE
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous and professional
Overall very satisfied with the work. The time estimated was not made clear to me before my appt.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/29/2020 05:34 AM

Thank you for the 4 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly Reliable Service
quick friendly reliable
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/19/2020 12:42 PM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DK
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Diana K.
Waterloo, NE
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Prompt service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/17/2020 08:47 AM

Thank you for the 5 star rating

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
TS
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Thelma S.
Missouri Valley, IA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love my car!
Very excellent customer service!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/17/2020 07:19 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
HS
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Howard S.
Omaha, NE
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The best dealership in the Omaha Area.
I would like to thank Josh for all his help and seeing that my wife's Hyundai and my Hyundai are always in great shape. THANKS JOSH!!!!!!!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/16/2020 06:30 AM

Thank you for the 5 star rating. We appreciate your business and for being part of our Woodhouse Family!

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DF
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Dale F.
Elkhorn, NE
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
transmission repair
My car runs like it should have from the factory. The transmission had problems from the start. This was the second attempt to fix the problem, and I think it worked.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/15/2020 07:06 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DK
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Diana K.
Waterloo, NE
2017 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Poor service
Poor service and diagnosis
Not Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/08/2020 09:21 AM

Thank for taking the time to visit with Josh Ridpath. Per Josh's request I am sending a rescore request. Thank you for choosing Woodhouse Hyundai.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/10/2020 08:00 AM

Resending rescore request

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/16/2020 01:26 PM

Hoping that you will rescore us. I sent you a rescore request early last week. The window to rescore will close after 6/18. I you dont see it in you email box please check your spam folder.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
AB
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Ann B.
Omaha, NE
2011 Hyundai Elantra Touring
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/01/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Thorough, timely and fair.
I was 20 minutes early for my appointment but they took me in immediately. They repaired three recall items and did a thorough inspection of the rest of the car. They gave me a fair and honest report with their recommendations of services that I should attend to. They did all this in far less time than I expected. I was impressed.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/02/2020 04:56 AM

Thank you for choosing Woodhouse Hyundai and for being part of our Woodhouse Family! We appreciate the 4 star rating

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
SC
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Suncha C.
Omaha, NE
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service appointment
I made an appointment. They started on time and finished quickly.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 05/04/2020 05:48 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DK
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Dale K.
Omaha, NE
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service is timely and professional
I have used this location numerous times and they are always timely and professional.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/29/2020 05:53 AM

Thank you for being part of our Woodhouse Auto Family and for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
TM
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Tim M.
Omaha, NE
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT CUSTOMER SERVICE
JOSH IS AN EXCELLENT ADVISOR
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/29/2020 05:56 AM

Thank you for the great compliment and the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
ER
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Elizabeth R.
Omaha, NE
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honest, friendly staff
Staff is friendly and service always done in the time promised. I had an expired coupon which I was allowed to use. Waiting area is very clean and comfortable. This last visit the waiting area was set up for social distancing which I really appreciated.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/20/2020 05:54 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DH
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David H.
South Sioux City, NE
2007 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Na
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/17/2020 02:44 PM

Thank you for the 4 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DF
gravatar
Dale F.
Elkhorn, NE
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
need replacing?
I was told the brake fluid needed to be replaced at 30000 miles, but it needed to be inspected at 30k, replaced if necessary.
If you say it needs to be replaced in the future, I'll ask more questions.
I was very happy with the valet service.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/01/2020 02:57 PM

Thank you for the 4 star survey. 

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RD
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Richard D.
Omaha, NE
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another GREAT performance!
Once again, Woodhouse Hyundai exceeded my expectations! Providing valet service of pick up and delivery of my vehicle to my workplace; performing an incredible job in a timely manner and the exceptional staff showed its excellence in knowledge of the situation. The staff is helpful, knowledgeable, and friendly. Always a delight to be a part of this family...always!
Thanks Woodhouse Hyundai!!!! YOU ALL ARE THE GREATEST!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 04/01/2020 05:35 AM

Thank you for the great comments. We appreciate the 5 star rating and for being part of our Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
CE
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Carl E.
Omaha, NE
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/27/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Honest and Effective Service
My vehicle was referred to Woodhouse as it was still under warranty. Despite being a referred, rather than a regular, customer, I felt that I received honest and effective service.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 03/28/2020 08:23 AM

Thank you for the 4 star rating

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
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