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SureCritic / Hyundai Dealer / Woodhouse Hyundai Of Omaha / JOSHUA D RIDPATH
JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

MT
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Mary T.
Omaha, NE
2019 Hyundai Tucson
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/06/2020
verified customerVerified Customer
Category: Service
The people are nice but they have not solved my issues with problems on my Tucson.
I have since found that my wiper fluid and antifreeze was not filled at my last service That does not seem right.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/03/2020
Service Type: Maintenance
Category: Service
It is terrible they don’t take me seriously in anyway shape or form.
It is terrible they don’t take me seriously in anyway shape or form.
Not Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/03/2020 10:06 AM

Thank you for taking the time to visit with my advisor Josh. Please put your trust in Josh knowing that he will do everything possible to resolve your concerns. Per Josh's request I am sending a rescore request.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
KW
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Kim W.
Omaha, NE
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Service!
Always receive great service!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/03/2020 10:03 AM

Thank you for the 5 star rating and for being part of the Woodhouse Family!

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
CF
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Craig F.
Omaha, NE
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2020
verified customerVerified Customer
Category: Service
Service is Excellent
Josh and the service team are definitely NOT the problem. The problem with my previous review is the issue with the vehicle itself. Josh and the technicians I've spoken with treated me with respect and gave immediate and concise answers to my questions. Josh has been prompt with any requests I've had and has gone so far as predicting my needs and having things prepared in advance. Woodhouse automotive in general has been very attentive and forthcoming with me in everything dealing with this vehicle and the transactions involving it. I will and DO recommend Woodhouse to all my friends and acquaintances and family who are in the market. My only disappointment is with the vehicle itself. I have owned Several Hyundai vehicles and I have touted them to everyone I know, but this is the first vehicle that has given me any trouble.
Recommended
Employees worked with
JR
JOSHUA D RIDPATH
CF
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Craig F.
Omaha, NE
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2020
verified customerVerified Customer
Category: Service
Service is Excellent
Josh and the service team are definitely NOT the problem. The problem with my previous review is the issue with the vehicle itself. Josh and the technicians I've spoken with treated me with respect and gave immediate and concise answers to my questions. Josh has been prompt with any requests I've had and has gone so far as predicting my needs and having things prepared in advance. Woodhouse automotive in general has been very attentive and forthcoming with me in everything dealing with this vehicle and the transactions involving it. I will and DO recommend Woodhouse to all my friends and acquaintances and family who are in the market. My only disappointment is with the vehicle itself. I have owned Several Hyundai vehicles and I have touted them to everyone I know, but this is the first vehicle that has given me any trouble.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/27/2020
Service Type: Repair
Category: Service
Cascade of Warning Lights with No Explanation
I purchased a Hyundai Tucson Limited model. It currently has less than 4,000 miles and has been in the shop 3 times now with the same problem. For NO Apparent reason ALL of the Driver Assist warning lights come on at random times, disabling ALL of the driver assistance devices. The warning lights include, ABS, Lane Keeping Assist, Front Collision Assist, Auto Hold, and Traction Control. The Cascade disables all of these features. Sometimes shutting it down and restarting the vehicle will re-engage all features. There is no common cause for this. One time I turned on the headlights during the day and they all came on. This has happened in light and heavy traffic and on an open road, at speeds from 15 to 75 mph. Hyundai is "working on it". This is the 4th Hyundai vehicle I've purchased and I've never had problems with them until this one.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/28/2020 12:49 PM

Thank you for taking the time to speak with my advisor concerning your Hyundai. Per his request I am sending a rescore request. Thank you for choosing Woodhouse Hyundai.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JK
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Jeff K.
Omaha, NE
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Hyundai service center
Fast in and out service. Job done right the first time
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/20/2020 01:07 PM

Thank you for the great comments and 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Woodhouse Service Department
excellent
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/20/2020 05:26 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Papillion, NE
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful Hyundai Service
Woodhouse offers valet service which is especially helpful during COVID 19 pandemic. Scheduling service is easy. Staff is knowledgeable and friendly.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/12/2020 06:12 AM

Thank you for the 5 star rating. Yes, the Valet service has become very popular with our customers.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding staff
The staff goes above and beyond to take care of you. They are very helpful and knowledgeable.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/24/2020 02:17 PM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
LB
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Larry B.
Papillion, NE
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Great job
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/14/2020 05:48 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DF
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Denise F.
Elkhorn, NE
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service, nice people
Jon @ Woodhouse in Omaha is just the BEST as are who work with him!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/09/2020 07:56 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
H
H
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/08/2020 05:23 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ok
Ok
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/02/2020 06:10 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
VJ
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Victoria J.
Omaha, NE
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great everything!
From the time you set up your appointment through checkout!!!,,, customer service is top with all Hyundai staff! Highly recommend!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/25/2020 08:56 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RD
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Richard D.
Omaha, NE
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Another superior experience!
Once again, Woodhouse Hyundai has proven to me that they are the "go to" people for service and maintenance of my vehicle! Answering any and all questions, providing feedback when asked, seeing to it that the concern of the customer is alleviated by their extremely knowledgeable and trained professionals...these are the traits of good customer service. And, these traits are found in Woodhouse Service Department. These professionals show the consumer their understanding and are extremely cognizant of the customers time frame and concern over the job being done right and in a timely fashion.

Woodhouse Hyundai, you win again! Job well done by an extremely satisfied customer!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/04/2020 05:24 AM

We appreciate the very great comments. Thank you for being part of our Woodhouse Family and for the 5 star rating!

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Thanks for listening to me
And making sure that my college freshman’s car is in tip top shape.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/28/2020 01:59 PM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DB
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Dana B.
Murdock, NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very customer service friendly.
I have yet to open a door when going to Woodhouse. Someone always beats me to the door. That is my mission, trying to beat the staff to the door. Excellet job is always done by all I encounter.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/27/2020 11:47 AM

Thank you for being part of our Woodhouse Family! We appreciate the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JT
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Jamie T.
Omaha, NE
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Always accommodating and fast
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/24/2020 01:57 PM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RB
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Richard B.
Omaha, NE
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent customer service. Josh does a great job making me feel welcome and keeping me informed.
Excellent service, good prices.
Recommended
Employees worked with
JR
JOSHUA D RIDPATH
AS
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Anthony S.
Omaha, NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Always gets the job done
Always gets the job done right.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/17/2020 05:31 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
CA
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Catherine A.
Omaha, NE
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Quick, fast and affordable. Good service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/15/2020 05:35 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
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