JP

JENNIFER PAULMAN

Overall Rating
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(18 reviews)
41

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Allen D.
Silverdale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Haselwood never disappoints!
The staff here are 2nd to no other dealership, everyone is attentive and professional!. My day started out stressful and Jennifer truly made me feel assured that Haselwood Hyundai was going to make things right as soon as they possibly could, that really made my day turn out better. Thank You!!
Recommended
BRETT B. from Haselwood Hyundai responded on 07/22/2021 04:34 PM

Thank you for the awesome review! We appreciate it!

Employees worked with

Verified Customer
Bremerton, WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/20/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wouldn’t Recommend
They seem to be lacking in staff. It could have been an off day where someone called out sick, scheduling issues, etc., but it seems they need help. I waited for hours for an update on my car just to find it was waiting for me when I swung by on a whim. No one was available to run my paper work by me when I was picking up my vehicle, even after waiting 15 mins. I wouldn’t go back.
Not Recommended
BARRIE L T. from Haselwood Hyundai responded on 07/21/2021 12:25 PM

Hello Mariah my name is Barrie Toyooka I am the general sales manager here at the dealership. I'm am sorry that you had a less than remarkable visit with us. I will be reaching out to you to go over it with you. Hope to speak with you soon.

Employees worked with
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