JC

JAIME CHEVEZ

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(315 reviews)
89

SW
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Timely Service
Service was done in a timely manner. Everything seems to be fine.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/17/2017 04:40 PM

Thank you for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208

BH
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Barbara H.
Justin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent as Always
Once again I am not disappointed with Eckert's service department. In and out quickly and they even did a software update on the car's computer that I didn't even know was needed.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/14/2017 11:31 AM

Thank you for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

LW
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Lynne W.
Justin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful
Service!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/14/2017 06:42 AM

Thank you,
Ms. Walace you are awsome.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

DM
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Darrel M.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always good service
Eckerts always does great
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/13/2017 03:58 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

TK
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Thomas K.
Denton, TX
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Responsive, excellent service.
Responsive, excellent service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/10/2017 02:01 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

MD
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Monica D.
Pilot Point, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The customer service
I am always pleased with the treatment from the staff. Always professional.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/04/2017 01:56 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

DH
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Dana H.
Flower Mound, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
"BETTER" really does Drive at Eckert Hyundai
Friendly, Welcoming, Fast & Efficient, Price is Fair, Service on short notice, Clean.......unlike most places, they don't try and sell you something you don't really need. It's nice to come away from having your vehicle serviced and all is good.....!!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/04/2017 01:56 PM

Ms. Hoffman, Thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

PL
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Penny L.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Glad Stan is back. Best salesman.
yes
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/04/2017 01:55 PM

Thank you, We are as well.

Don Wheeler
Fixed Operation Manager
940-243-6208

JB
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Jeffrey B.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Do a good job in a timely manner.
Yes
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/03/2017 02:27 PM

Thank you, sir, for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208

CH
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Carolyn H.
Little Elm, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Quality & professionalism of the service department employees
Always professional, friendly staff, and complete repairs & routine maintenance in a timely manner.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/02/2017 04:03 PM

Thank you for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208

DS
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Debbie S.
Flower Mound, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
Always take great care of my car.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/21/2017 01:16 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

SW
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Sarah W.
Lewisville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick friendly service
Got a recall part fixed here on my sonata. Staff was friendly and service was quick.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/18/2017 05:04 AM

Thank you for the five-star review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

SK
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Stephanie K.
Sanger, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
No Better Dealership
Eckert Hundai has the best customer service hands down of any dealership I have ever dealt with.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/11/2017 06:28 AM

Thank you for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208

ES
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Elvis S.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Quick and Thorough
Was able to schedule oil change and tire rotation very quick. Work completed quickly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/31/2017 08:36 PM

Thank you 

Don Wheeler
Fixed Operation Manager
940-243-6208

LW
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Lynne W.
Justin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Loyal Customer
Always the best service!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/30/2017 12:04 PM

Thank you,

   Ms. Wallace we could not do it without great customer such as yourself, thank you once again from myself and the entire staff here.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

CB
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CLIFFORD B.
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
fast & great job!
Had the oil changed, tire rotation done & cabin filter changed-they also did a recall quickly and we were back on the road in no time.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/26/2017 06:18 AM

Thank you, Mr. Boone

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

LC
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excelente ?
No complains, all excellent
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/25/2017 01:37 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Gainesville, TX
2014 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very professional and fast service !
Timely , professional and speedy !
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/23/2017 12:55 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

SG
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Stephan G.
Richardson, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly service. Jimmy is especially responsive.
Again, I do need to apologize to Billy as he was the recipient of my frustration venting with the starting problem.
He took it in stride though, and appreciated that.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/22/2017 03:46 PM

Thank you,

Please come by so we can look at the light sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

BF
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Billy F.
Denton, TX
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick Service
Quick, efficient and friendly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/20/2017 04:58 PM

Thank you 

Don Wheeler
Fixed Operation Manager
940-243-6208
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