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SureCritic / Hyundai Dealer / Eckert Hyundai / JAIME CHEVEZ
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JAIME CHEVEZ

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(315 reviews)
89

Reviews of JAIME CHEVEZ

SS
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Sharon S.
Denton, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Services timely
Friendly customer services.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/03/2018 05:26 AM

Thank you for the great review

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
SM
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Stephane M.
Keller, TX
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First Impression
Service advisor is always friendly and professional! Turn around time this visit was timely.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/02/2018 08:31 AM

Thank you for the great review

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
JR
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James R.
Lantana, TX
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Normal oil change
Good, far reasonably priced and they know me by name.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/02/2018 05:44 AM

Thank you sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
DM
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Darrel M.
Denton, TX
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The service department is very good and always finish the job right and on time.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/02/2018 05:43 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Lewisville, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Fifth oil change free, great..
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/22/2017 05:19 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Flower Mound, TX
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2009 Hyundai Elantra oil service
Quick service and all point report taken and let me review it
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/19/2017 02:31 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
JS
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John S.
Denton, TX
2006 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Jimmy and his team have always provide Great Service. They deliver on their promises and have always treated me like I was special. Keep up the good work.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/19/2017 08:20 AM

Thank you for your kind words sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Flower Mound, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/12/2017 08:14 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Krum, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Excellent service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/11/2017 12:52 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
SK
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Stephanie K.
Sanger, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and Efficient Service
I never dread going to Eckert Hyundai. Their staff is friendly and helpful. They get you in and out in a timely fashion.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/11/2017 12:51 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
JG
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Joe G.
TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Jimmy DeLeon and all of the service department employees
Very efficient and friendly staff. Thank You !
Recommended
Employees worked with
JC
JAIME CHEVEZ
NS
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Nancy S.
Highland Village, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall service
Prompt, courteous service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/08/2017 07:26 PM

Thank you 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
GB
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George B.
Lewisville, TX
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast ...Efficient..... Friendly
Routine maintenance 2018 Elantra. Oil change ...tires fluids etc done timely at the appointment time. Have been using Eckerd Service exclusively since 2004 for my cars. Always fair quick and easy to get appointment time. Thanks to Jimmy and Don......
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/05/2017 06:33 PM

Thank you sir 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
KD
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Kelly D.
Denton, TX
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Nice customer service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/30/2017 01:20 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
FD
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Francois D.
Denton, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Just easy to deal with
Laid back but efficient. Refreshing after dealing with the stuffy and feckless Mercedes service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/21/2017 05:51 AM

Thank you very much for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
AP
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Anthony P.
Trophy Club, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nov17 oil change
The excellent and transparent service by the Service Manager, Don Wheeler.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/21/2017 05:50 AM

Thank you for the great survey sir, you and your family have a happy Thanksgiving and a Merry Christmas.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
LD
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Lucien D.
Shady Shores, TX
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another great day at Eckert Hyundai !!
Keep up the good work and especially smile.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/14/2017 02:47 PM

Mr. Duplantie,

   You are the reason we do smile sir.
Thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
WC
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Walter C.
Corinth, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service completed as expected
The service with completed as expected, no issues.
Why this is a plus? With the poor quality of service that we usually see in many dealers and in general today, is good to have everything done as expected and in timely manner.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/14/2017 02:46 PM

Thank you Sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
BA
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Brian A.
Corinth, TX
2013 Hyundai Sonata Hyb
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
How long for an oil change?
I was very dissapointed at my last visit, which will be my last visit. Why do I wait 70 minutes for an oil change on a weekday afternoon. Someone needs to work on scheduling assignments and priorities.
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/13/2017 06:23 AM

Mr. Anderson,

 I apologize for the long oil change visit, I will look into it and get it corrected.

Come see me on your next visit it will be complimentary.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
JG
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Joe G.
TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department is excellent
Friendly and knowledgeable staff. Always a pleasurable experience. Thanks
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/26/2017 04:17 PM

Thanks Joe

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
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