JM

Jacob Mahar

Accessories Manager

Mike White Ford of Coeur d'Alene

Overall Rating

4.8

(253 reviews)

93

Reviews of Jacob Mahar

RW

ROBERT W.

Cocolalla, ID

03/31/2020

Verified Customer

Category: Service

The easiest truck purchase I have ever made.

I came in, looked at the Ranger, drove it, took advantage of rebates, got my trade-in appraised and bought the truck. No pressure, professional sales person and sales manager - the easiest vehicle purchase I have ever made!

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 04/09/2020 02:44 PM

Robert, thank you for your excellent review! Congratulations on your Ranger! They're amazing trucks and we're sure that you're already enjoying driving it! Thank you for choosing Mike White Ford! It was a pleasure to work with you and we look forward to the next opportunity to serve you!

Employees worked with

Accessories Manager

MT

MICHAEL T.

Coeur D Alene, ID

03/30/2020

Verified Customer

Category: Service

Super Service

Excellent customer service experience! They make you feel that you’re important and that your business matters. Highly recommended.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 04/09/2020 02:42 PM

Michael, thank you for the super review! We're so glad that you felt important, because you are important to us! Without our excellent customers, we're nothing. Thank you so much for your kind words and for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Accessories Manager

RR

ROXIE R.

Rathdrum, ID

03/11/2020

Verified Customer

Category: Service

Great dealership!

Positive interactions between service workers and customer. I bought a used Raptor at Mike Ford last summer. Easy transaction and the Mike Ford Dealership made sure I was happy with the purchase. Since then I have been adding off road accessories and Jacob in the accessory department has been working with me to get my truck the way I want it. The prices are competitive with other off-road shops. The Raptor is an amazing truck for off-roading and as a daily driver; and I only trust the Ford mechanics and the accessory department to work on my “baby!”

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 03/12/2020 10:04 AM

Roxie, thank you for the great review! We're so glad that your Raptor purchase went well and that you've had such a great time customizing it! We're very proud to help you customize your "baby" and get it looking and driving exactly like you want it to! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Accessories Manager

ST

SCOTT T.

Hayden, ID

Ford Super Duty F-250 SRW

03/09/2020

Verified Customer

Category: Service

Truck lifted

I had my 2012 F2 50 super duty lifted 3 1/2 inches with an alignment. The technicians did an amazing job and Jacob the manager of the parts and accessories promised exactly what he said. My truck looks amazing better than I thought it would Look. Kudos to Mike White Ford for the amazing customer service even if there is a slight mistake you guys will own it and rectify it. Thank you so much Scott Tracy

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 03/11/2020 03:26 PM

Scott, thank you for the fantastic review Your F250 looks perfect with the lift on it! We'll make sure to pass along your kind words to Jacob and the whole team. Thank you for choosing Mike White Ford! We look forward to serving you again in the future.

Employees worked with

Accessories Manager

RT

REED T.

Ronan, MT

Ford Expedition

02/16/2020

Verified Customer

Category: Service

(PART 2 of 2)

I made the 3 hour drive on Friday morning to the Idaho dealership and arrived at 8 am. Sean, who is an internet salesman introduced me to Kenny, who would take things over because it was his day off. Tyler also came out and introduced himself and away went into conversation. They all had Montana roots so it wasn't hard to make quick friends. About an hour in, we realized the shop misunderstood what their task was and in fact, swapped the wheels AND tires, instead of just the wheels. That meant they would have to start over and I would have to sit there even longer. The boys could tell I was irritated about this so before I knew it, Kenny came over and said lets go to breakfast. That's exactly what we did. He took me down to have steak and eggs and we got to know each other even better, all while killing time while the shop was correcting their mistake.
Upon return, it sounded like they were so close to having it out the door but it wasn't quite there. Tyler and Kenny were also getting bothered by the delay and were making frequent trips back to the shop checking in and giving me updates. As I sat there in the waiting room, which is very comfortable, I remembered I wanted a cargo mat for the rear of the vehicle. I called Tyler over and inquired. He went and check on pricing and availability, came back and said they had one for $180, but for all the hassle, they would sell it to me for $130. I told him I had a $100 bill, how about that? He said lets go talk to them. We walked back there and up to the parts desk, Tyler reached into his own wallet, pulled out $40, took my $100 and told the guy to also throw in the cargo mat. Now you tell me where else I would have witnessed that?
Shortly thereafter I was on the road back to Montana. I couldn't believed how well they took care of me and added so much value to make me feel like I won. As Kevin O Leary from Shark Tank says "a good deal is when there is pain on both sides." That could not have been more true. I felt good leaving Mike White Ford in my 2015 Ford Expedition Platinum!

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 02/21/2020 03:44 PM

Reed, thank you for the truly exceptional review. We will make sure to pass along your kind words to Tyler, Kenny and Sean. Customers like you make our days better and we had a great time serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Accessories Manager

Verified Customer

Hayden, ID

02/14/2020

Verified Customer

Category: Service

The service staff is the most efficient group of people I’ve ever done business with. Always happy to do business here.

I wouldn’t do business anywhere else when it comes to my automotive needs!

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 02/18/2020 11:19 AM

Anonymous, thank you for the excellent review. We're very proud of our service staff and will pass your kind words along to them. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Accessories Manager

IH

IAN H.

Liberty Lake, WA

02/11/2020

Verified Customer

Category: Service

Mike White should change the name to Mike Right!

Best place with the most professional crew. Jacob and Claudia in the accessories department are the bees knees! The whole staff is dialed in and willing to be of service.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 02/13/2020 01:40 PM

Ian, thank you for your 5 star review. We're so glad that you enjoyed your service. We will make sure to pass your kind words along to Jacob and Claudia as well. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Accessories Manager

EM

EDGAR M.

Saint Maries, ID

02/08/2020

Verified Customer

Category: Service

Keeps the clients needs a priority

Staff is very attentive and polite

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 02/11/2020 10:11 AM

Edgar, thank you for the great review! Our customers are always our number one priority! Thank you for choosing Mike White Ford! We look forward to serving you and your F-150 again in the future!

Employees worked with

Accessories Manager

DE

DANNY E.

Post Falls, ID

01/23/2020

Verified Customer

Category: Service

Good service

We always have great service here. We have bought cars and trucks, new and used. We had service done and had a spray in liner put on our truck.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 01/24/2020 01:27 PM

Danny, thank you for the good review! We're so glad that we've established a pattern of taking care of you and your vehicles. It has been our pleasure! We look forward to serving you again in the future! Thank you for choosing Mike White Ford!

Employees worked with

Accessories Manager

MA

MARCUS A.

Athol, ID

01/23/2020

Verified Customer

Category: Service

Professionalism at its best!!

On time, easy in and out. They have the service side of the business set up better than anyone in the area!!

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 01/24/2020 01:26 PM

Marcus, thank you for the fantastic review. We're so glad that your appointment went so smoothly and efficiently. Thank you for the compliments! We look forward to serving you again in the future! Thank you for choosing Mike White Ford!

Employees worked with

Accessories Manager

KL

KARL L.

Post Falls, ID

01/22/2020

Verified Customer

Category: Service

Great Customer Service

Jacob and the crew at Mike White Ford , got my truck scheduled in next day to install all of Ford accessories on my new F-150. The largest part installed was a 3 inch leveling kit by Ford performance it not only looks better but it rides much better than it did stock! Thanks for a job well done..

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 01/24/2020 01:25 PM

Karl, thank you for the fantastic review! We're so glad that your accessory installation went so well. We thought your truck looked incredible after everything was done! We look forward to serving you again in the future! Thank you for choosing Mike White Ford!

Employees worked with

Accessories Manager

PC

PHILLIP C.

Hauser, ID

01/08/2020

Verified Customer

Category: Service

Just felt comfortable

Your sales consultant Clint was great. I had an appointment with Toyota right after I met with Ford but Clint sold me on the Ford Ranger I bought right then. Never made the Toyota appointment. They are still calling.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 01/15/2020 01:52 PM

Phillip, thank you for the great rating! We're glad that you felt so comfortable and that you had such a great experience with Clint! Rangers are great trucks and we're sure that you're going to love yours! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Accessories Manager

BH

BRIAN H.

Post Falls, ID

12/28/2019

Verified Customer

Category: Service

Great Pricing, Service & Custom Shop

I purchased a new 2019 Ford Ranger from Mike White Ford on Dec. 21. From a Sales perspective, I received a fair offer on my trade and the negotiations on the new vehicle was a pleasant experience as I believe they offered me fair pricing. I chose to delay picking up the vehicle that day as there was some service and customizations that I had requested as part of the sale. The Custom Shop Manager contacted me throughout the week to inform me of the progress on my vehicle. He also coordinated with the Service Department to ensure that everything would be taken care of in as little time as possible. Excluding the holiday that week, my new Ranger was ready for pickup in less than 4 business days. I was thrilled with the experience and would highly recommend the dealership.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 01/03/2020 02:48 PM

Brian, thank you for the great review! Congratulations on your new Ranger! They're great trucks and we know you'll enjoy it! We're so glad that we were able to get your customizations done thoroughly and in a timely manner! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Accessories Manager

JL

JEFFREY L.

Post Falls, ID

12/22/2019

Verified Customer

Category: Service

My Ford Dealership

No matter what I go to Mike White Ford for , I'm always treated like family. Sometimes I drop by just to say hello to everyone , get my morning coffee and see what's new .

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 12/24/2019 12:02 PM

Jeffrey, thank you for the lovely review! We hope that you feel like family because we consider you to be a part of ours! You are always welcome to visit and there will always be a cup of coffee waiting for you! Thank you so much for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Accessories Manager

CS

CHRIS S.

Coeur D Alene, ID

12/20/2019

Verified Customer

Category: Service

Goes the extra mile

Had trouble hooking up Ford Pass, Curly went the extra mile working on the issue with other sales reps and finally getting additional help to finally get it to work correctly. I've always been a fan of Ford F-150's and am now a fan of Mike White Ford and Curly.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 12/24/2019 11:54 AM

Chris, thank you for the fantastic review! We're so glad that Curly and our team were able to get your FordPass hooked up and working for you! We're a fan of you! Thank you so much for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Accessories Manager

Verified Customer

Spokane, WA

12/12/2019

Verified Customer

Category: Service

Superior

Great team. Tom was great as was Mike making the deal for me.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 12/13/2019 01:58 PM

Anonymous, thank you for the great review! We will make sure to pass your kudos along to both Tom and Mike! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Accessories Manager

Verified Customer

Coeur D'Alene, ID

Chevrolet Colorado

11/22/2019

Verified Customer

Category: Service

Awesome service

Accessories department went above and beyond to find what I needed and got it to me for a great price.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 11/26/2019 10:13 AM

Anonymous, thank you for the 5 star review! We're so glad that our accessories and service teams were able to take care of your needs! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Accessories Manager

KB

KEITH B.

Bonners Ferry, ID

11/21/2019

Verified Customer

Category: Service

Great waiting area while our cca is being service. Staff in the show room are friendly and helpful.

Your service crew are very professional, courteous and quick to greet clients as soon as they arrive in the service bay. The shuttle driver is pleasant and is timely for pickup and drop off.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 11/22/2019 10:19 AM

Keith, thank you for the outstanding review. Thank you for the compliments on our service and shuttle team! We'll make sure to pass your kind words along! Thank you for choosing Mike White Ford! We look forward to serving you and your Explorer again in the future!

Employees worked with

Accessories Manager

JL

JEFFREY L.

Post Falls, ID

11/09/2019

Verified Customer

Category: Service

My Ford Dealership

It's great knowing that I will , and always have been treated like a valued customer. I want to thank everyone that works at Mike White Ford for their help and friendliness.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 11/21/2019 09:21 AM

Jeffrey, thank you for the kind review. You always have been and always will be a valued customer! We appreciate seeing you every time that you visit! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Accessories Manager

Verified Customer

Post Falls, ID

11/08/2019

Verified Customer

Category: Service

Auto Start

The people you have working there are just wonderful, I had thought it would take about 2 hours and they were done within 1 hour. The service department was great and the gentleman who actually put in my auto starter was just so nice. The best part is seeing Tara at the front desk she is always amazing to talk to even when she is crazy busy. I would recommend Mike White Ford to everyone and I do.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 11/21/2019 09:17 AM

Anonymous, thank you for the glowing review! We're so glad that we were able to beat our estimated time and serve you better. We'll make sure to pass your kind words along to everyone. Thank you for choosing Mike White Ford and your kind recommendations! We look forward to serving you again in the future!

Employees worked with

Accessories Manager

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