Jacob Mahar

CURTISS E.

Coeur D Alene, ID

Ford Focus

02/11/2019

Verified Customer

Category: Service

Customize

I recently added performance parts for my Ford Focus RS. The parts department and maintenance crew did a careful job installing the parts and returning the vehicle in excellent condition. They were very friendly and informative.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/12/2019 11:03 AM

Thank you for the 5 star rating and review Curtiss! We appreciate your choice in Mike White Ford and hope to see you in again in the future!

Mallory Gregson

Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com

(208)-664-9211

Employees worked with

BRENT S.

Polaris, MT

Ford F250

02/11/2019

Verified Customer

Category: Service

The owner and employees do an outstanding job!!

The best experience I have ever had buying a vehicle.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/12/2019 10:47 AM

This is fantastic to hear, Brent! Welcome to the Mike White Ford family. We are happy to hear that everyone here made it an "enjoyable, outstanding buying experience" for you. We hope we have earned your loyalty and look forward to any future visits.

Mallory Gregson

Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com

(208)-664-9211

Employees worked with

Verified Customer

Coeur D Alene, ID

Ford Focus

02/06/2019

Verified Customer

Category: Service

Above and beyond

Thanks guys. Had what I needed in stock, great price, and super speedy service.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 02/07/2019 12:59 PM

Thank you so much for taking the time to share your thought about our dealership and for giving us 5 stars! We appreciate you choosing Mike White Ford and hope you have a wonderful day.

Mallory Gregson

Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com

(208)-664-9211

Employees worked with

MICHAEL S.

Sagle, ID

Jeep Wrangler Unlimited

01/31/2019

Verified Customer

Category: Service

Accessories

I wanted to replace the worn out carpeting in my Jeep Wrangler with vinyl flooring. Talking with Jacob in accessories, he was able to find a cost effective solution that looks sharp and fit within my budget. The service experience was great! I brought my vehicle in first thing in the morning, and they had it detailed with the new floor installed by the time I got off work in the evening. Claudia was very courteous when I went to pay for the work and the cost was even a little less than expected. Overall, a five star experience - my third accessories purchase at Mike White Ford - and it won't be my last.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 01/31/2019 03:09 PM

Thank you so much Michael, for this glowing review about our Dealership! It`s great to hear that Jacob and Claudia were able to make this experience pleasant and easy for you and your Jeep! We can not wait to see you again for your next accessories purchase and if there is anything you need please, don`t hesitate to give us a call. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson
Internet Marketing Manager
mgregson@mikewhitefordcda.com
(208)-667-3510

Employees worked with

KAY H.

Rathdrum, ID

12/22/2018

Verified Customer

Category: Service

Friendly

Eben was very helpful in getting me a good deal on my F150.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/22/2018 10:34 AM

Hi Kay. Thank you for the 5 star rating and review. It is so good to hear that you had a positive experience with Eben! Enjoy your new F150 and we appreciate you choosing Mike White Ford! Have a very Merry Christmas!

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

TIMOTHY M.

Post Falls, ID

Ford F350

12/20/2018

Verified Customer

Category: Service

Great staff

Rick Hess and his team really went the extra mile to help accommodate us, thanks so much!

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/21/2018 02:33 PM

Wow Tim, thank you so much for speaking so highly about Rick Hess and our Service team! We are pleased to hear he we above and beyond to help you with all of your needs. Thank you again for choosing Mike White Ford, we look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

RODNEY S.

Newport, WA

Ford Escape

12/15/2018

Verified Customer

Category: Service

Parts Install

I recently had some Ford accessories installed on my new Escape - some factory-designed mud flaps - and not only do they look great on the car, but the installation took less time than expected! A very professional department, I look forward to more accessory installation in the future!

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/15/2018 10:44 AM

Thank you for the review Rodney! We appreciate your business! We are glad we were able to help you out in the accessories department. If you have any further questions, please give us a call at (208) 664-9211. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

WILLIAM R.

Spokane, WA

12/05/2018

Verified Customer

Category: Service

White Ford Gave me good service with a minimal of haggling, I feel I got a fair deal on my trade and on the new truck.

Jeff Collingwood did a superb Job showing me options and showing me how to run all of the bells and whistles. I also want to complement the Canadian gentleman who connected our phones to the truck and showed us how to use the GPS system.
I also want to mention Jacob Mahar in the Service Dept. I had several thing I wanted added and he was very helpful. The young lady at the front desk was very helpful and made us feel welcome.

I would like to make one suggestion: I was told that I needed a drivers license and Proof of Ins. for the rental car. Well, I forgot, as is not unusual for an 81year old. I suggest that you have your shuttle driver when taking a customer to the rental place ask the person: Do you have your proof of insurance and: do you have your drivers license? This would be especially helpful for older folks, In fact it might be a good idea to make up a card with those questions on it to give to the passengers. Thank you

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/06/2018 11:42 AM

Thank you so much William, for this amazing review and great feedback about our dealership! We are pleased to hear that you had a great experience from Service to sales and even in the lobby. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

REBECCA M.

Athol, ID

Ford Escape

12/03/2018

Verified Customer

Category: Service

Curley was a pleasure

Thanks for your help Curley, what a great experience!

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/06/2018 09:36 AM

This means so much to us Rebecca! Curly is a wonderful man and we are pleased to hear that you had a great experience with him! We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

Verified Customer

Sandpoint, ID

12/01/2018

Verified Customer

Category: Service

Amazing

Jacob was extremely knowledgeable and helpful. Great experience upgrading my f150

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 12/01/2018 03:29 PM

Thank you so much for taking the time to write this glowing review about Jacob and our dealership! We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

DORAL M.

Coeur D Alene, ID

11/16/2018

Verified Customer

Category: Service

Purchase of a pickup to replace my F-350 Dually--

The outstanding warranty work on my new 2018 Ford F-150 !

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 11/17/2018 12:27 PM

This is what we love to hear Doral! Thank you for taking the time to write this review about our dealership! We appreciate you choosing Mike White Ford and look forward to seeing you again soon.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

BART C.

Bonners Ferry, ID

Ford F350

10/19/2018

Verified Customer

Category: Service

Excellent experience

We just purchased a new 2019 truck. The staff was exceptionally friendly and professional. The experience was awesome.

Recommended

Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 10/24/2018 10:38 AM

Hi Bart, Thank you for taking the time to rate and review our dealership. We are so glad we could find the right truck for you! We appreciate you choosing Mike White Ford and look forward to your next visit.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Employees worked with

Verified Customer

Coeur D'Alene, ID

08/23/2018

Verified Customer

Category: Service

Not very skilled

I was told by the service guys that they could complete some work for me so I scheduled a time and discussed with the scheduling people what I wanted. When I got there they said they could not do it, but they had an alternative. There alternative did not meet what I was trying to accomplish in the first place, which I did not know at the time. When they finished, it was not what I wanted. And they said what I wanted was not possible. In about 10-15 minutes in their parking lot I was able to do the programming myself by using youtube. needless to say, they did not try or look into the options. There was no reason to pay them for anything, I could have done it all myself in less. time. Everyone I spoke with was very nice and asked if they could do anything for me which was nice. But the reason I was there was to get my truck fixed. If everyone wasn't so nice, it'd be a 1 star.

Not Recommended

Employees worked with

RUSSELL M.

Kingston, ID

Ford F250

08/21/2018

Verified Customer

Category: Service

Polite customer service

Customer service is great , work is great , just didn’t get a few things I was told I was going to get.

Recommended

Employees worked with

JAMES M.

Rathdrum, ID

07/03/2018

Verified Customer

Category: Service

Problem that cant seem to be corrected

You keep asking the wrong person for a review. Take me off your list or whatever.....

Not Recommended

Employees worked with

Ford Super Duty F-350 SRW

CHRISTOPHER M.

Hayden, ID

06/28/2018

Verified Customer

Category: Service

Recent Service on F-350

Parker Ford service department has professional service advisors and is always kept clean. Christian has always been a big help for me when I have any questions about my vehicle.
On this particular I met with Jacob Mahar, Accessories Manager at Parker Ford to get a new Fifth Wheel Hitch installed in my Ford F-350 truck. Jacob and his staff are very efficient and courteous.

Recommended

Employees worked with

Verified Customer

Missoula, MT

06/01/2018

Verified Customer

Category: Service

2017 Ford 150

Do good work

Recommended

Employees worked with

Ford Super Duty F-350 SRW

MARCY G.

Newman Lake, WA

06/01/2018

Verified Customer

Category: Service

Friendly Staff

Jacob and Claudia in accessories are awesome. Great customer service! Do have concerns with length of time to get into service for repairs though. I feel 2 weeks out is ridiculous before you can get into the shop when your car has an issue. I think this needs to be evaluated and resolved! I can see a couple days but not 2weeks+.

Recommended

Employees worked with