JM

Jacob Mahar

Accessories Manager
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(252 reviews)
93

CH
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CHRIS H.
Mead, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Category: Service
Ford Ranger Preformance Tune
Even though I didn't buy my Raptor Ranger at this dealership you would never have known. They were great and treated me as if I had. Great service and people!

Verified Customer
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Category: Service
Great customer service
These days it’s hard to find a company/business that really puts their customer needs first. Mike White Ford does that. I won’t be taking my Ford anywhere else. Keep up the good work!

GM
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GARY M.
Nine Mile Falls, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Category: Service
Mustang GT Bling
Added some cool items to my 24 Mustang GT-nice job-looks awesome
Katrina S. from Mike White Ford of Coeur d'Alene responded on 03/24/2025 12:34 PM

Thanks so much, Gary! We're glad to hear that you're enjoying your upgraded 24 Mustang GT! It sounds like you've turned it into a real head-turner. If only we could get an honorary ride in it – we're sure it screams "cool" on the road. Enjoy the ride and all the compliments that come with it!


TN
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TRUC N.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Category: Service
Accessories Dept
The ease and convience of getting mud flaps (splash guard) for my Ford Bronco was amazeballs. Jacob Mahar was very kind and efficiently installed in less than 30 minutes.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 01/21/2025 05:14 PM

We're glad to hear that getting your mud flaps installed was a smooth operation, Truc! Jacob truly does have a knack for making things happen quickly and efficiently. It's great to know your Ford Bronco is all set for whatever adventures lie ahead—whether that’s a comfortable ride or a muddy escapade. If you need anything else, just give us a shout!


IS
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IAN S.
Hayden, ID
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/27/2024
verified customerVerified Customer
0
Category: Service
Constantly lied to and treated like dirt
I continually get treated poorly here by the staff at the service department and each visit the grade of service declines. I specifically ask for Christian and whenever I talked to anyone that isn't Christian nothing gets done. My car is a lemon and I keep getting the run around from mike white Ford. I'll never buy a car from them again as long as I live.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 12/30/2024 08:01 AM

From Chelsea:

Ian, I'm disappointed to receive this review after our conversation last week. I can completely understand any frustration around the vehicle concerns you have, but to say that you have been constantly lied to and treated like dirt is an egregious overstatement.

As we discussed last week, please reply to my e-mail with the requested information so I may take the necessary steps to assist you with Ford Motor Company. I look forward to hearing from you.

- Chelsea White


Verified Customer
Rathdrum, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
10
Category: Service
Brand new Ford
Great experience with the Mike White Ford crew. Nothing but customer obsession with the team. Such an amazing turn key service. Appreciated all of it!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 12/24/2024 04:37 PM

It’s wonderful to hear that your experience with the team at Mike White Ford was so positive. We are obsessed with taking great care of our customers, and it seems like our crew hit the mark! We appreciate your recognition of our turn-key service; we like to think it’s the next best thing to magic—minus the rabbits and top hats, of course. Your support truly motivates us to keep providing top-notch service. Enjoy your ride!


Verified Customer
Newman Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
10
Category: Service
At home service easiest oil change ever
They showed up on time did the oil change and replaced filters quickly and efficiently. Great service and a huge time saver to not come into the dealership.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 11/27/2024 11:14 AM

We're glad to hear that our team was able to provide speedy service without the hassle of coming into the dealership. It sounds like we hit the nail on the head with your oil change and filter replacements. We believe in making car maintenance as smooth as possible, because who has time to sit around when you could be out enjoying life? Thanks for sharing your experience with us!


BB
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BRIAN B.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
verified customerVerified Customer
0
Category: Service
An oil change and tire rotation.
I’ve never paid anybody to work on my vehicles. I’ve always done everything myself, after having this group work on one of my vehicles. I now take everything to them. The respect for your vehicle is second to none. I cannot believe the service the dealership offers and their pricing is amazing.??
Katrina S. from Mike White Ford of Coeur d'Alene responded on 11/21/2024 07:12 PM

Thanks, Brian! It's wonderful to hear that you've found a new place to trust with your vehicles, especially since you've taken a DIY approach until now. Our team takes pride in treating every vehicle like a classic, and it's great to know that our service and pricing have converted you into a fan. Who knew that letting someone else do the work could be so rewarding? We're here whenever you need us, ready to keep your ride in top shape. Keep cruising in style!


SW
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SCOTT W.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
10
Category: Service
Installation of my Ford PORCAL Tuner
Jacob Mahar is great! He installed my tuner for my F-150 much faster than he promised. As usual, Jacob provided great service. I really appreciate Jacob. Thank You.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 11/13/2024 08:39 AM

Thanks, Scott! We're delighted to hear about your positive experience with Jacob! It's no surprise he rocked the installation of your tuner for your F-150. We're proud to have someone like him on our team who knows how to work his magic quickly while offering top-notch service. We hope you enjoy your upgraded ride. Drive safe!


DJ
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DARLA J.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2024
verified customerVerified Customer
10
Category: Service
Car detailing
So excited that Mike White Ford now offers car detailing! My car looks amazing and an added perk was that it was picked up and delivered back to me at my work.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/18/2024 07:16 PM

We're glad to hear you're as excited about our car detailing services as we are, Darla! It sounds like your car is looking sharp enough to compete with showroom models. Plus, we love the idea of making it easy for our customers by bringing the service right to them. After all, who says car care can’t come with some extra perks? We appreciate your support!


MS
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MICHAEL S.
Hayden, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2024
verified customerVerified Customer
9
Category: Service
Accessories, and great maintenance services
Mike White ford is my trusted ford service center. I feel confident that my vehicles are maintained properly at the dealership. They always over deliver.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 08/28/2024 08:34 PM

Hi, Michael! It's fantastic to hear that you consider Mike White Ford your go-to place for great auto service! We pride ourselves on over delivering, and your vehicles are in good hands. We're always here to keep your wheels turning and your confidence high. Here's to many more smooth rides ahead!


JS
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JOHN S.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2024
verified customerVerified Customer
10
Category: Service
Truck purchase
I stopped by as I continued my “re-con” search for information to help me determine what truck was right for me. I happened upon a truck that caught my interest among other in the line. While I was busy checking it out a salesman, who was with another client just said briefly, “I’m currently busy assisting these folks but I’ll be back when I free up if you need anything “
Well he (Mark) did return and couldn’t have been more helpful! Answering all my questions while never once “pitching” me, just information! I said (to myself) I could do business with this man if the Vehicle fits my criteria. Obviously I looked interested and he said “the keys are in it would you like to test drive it?” Off we went again explaining some of the features and equipment this truck had and answering my questions! By the time we were heading back to the dealership I was hoping he could work with me on pricing and even though I was “just looking” and had been getting my services for my current truck there already I felt confident I would be treated right! I wasn’t wrong. More questions more answers and I felt comfortable the deal would be right for me. Ended up having him put a hold on the truck!
Went home thought about everything we discussed and went back there the next day (which he had told me was his off day) and worked with Kevin to whom Mark had already introduced me to the day before. Pleasant and friendly conversation turned into how do I make on offer?
Again extremely helpful and knowledgeable to inform me and help me with presenting the offer. Couldn’t have been easier or more relaxing. Done. After more casual conversation I was introduced to Tyler to take care of the paperwork. Another fine gentleman who was very helpful and informative.
If you’re looking to be treated fairly purchasing a vehicle I hope you’re as fortunate as I was with this team. Thanks guys
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/29/2024 07:32 PM

We're thrilled to hear about your positive experience at our dealership, John! It's fantastic to know that Mark, Kevin, and Tyler were able to provide you with the information and assistance you needed to make a confident decision. Thank you for sharing your journey with us, and we're glad to have been a part of it. We appreciate your kind words and look forward to serving you again in the future.


BK
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BEVERLY K.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2024
verified customerVerified Customer
10
Category: Service
Stellar Spring Detail by MWF detail shop!
That time of year and fairly new to CDA, so called Mike White Ford where I’ve been having my vehicle serviced since I moved to the area about having it detailed! They have impressed me each time I visit with their prompt and friendly customer service. The place is brightly lit and temperature controlled, as well as spotless! Once you’ve turned over your keys there’s a great lounge area to wait in or meet your courtesy driver who will gladly drop you where you need to go!! Then when your vehicle is ready they will come pick you up!! The best part was picking up my car and having it look amazing!! No more white dog hair to be found anywhere in my black interior!! The last detail I got I won’t mention names (starts with a Z?), let’s just say the guys at MWF really did a stellar job!! I can’t say enough great things about it! I do have a friendly suggestion…I paid with a credit card and there is no way to leave a tip on the card!? I wish that could be resolved! I went to an ATM
and got cash to bring back to personally hand to them! I let them know how much I appreciated their very exceptional detailed hard work!! I was so pleased with this experience and happy to have my vehicle looking almost new again! Thank you to everyone at Mike White Ford for making things go smoothly from start to finish/arrival to departure! Well oiled machine! Extra big shout out to the amazing detail shop!! I’ll be back!
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 04/15/2024 03:48 PM

Dear Beverly, Thank you for your shining review! We're delighted to hear that our detailing service impressed you, and we greatly appreciate your kind words about our prompt and friendly customer service. It's fantastic to know that you found our facilities to be clean, comfortable, and convenient. We're also very thrilled that our team was able to make your vehicle look amazing and that you were pleased with the outcome. Your suggestion regarding leaving a tip with a credit card is duly noted, and we will certainly look into resolving that for our customers. We're grateful for your support and can't wait to welcome you back next time. Best regards, The Mike White Ford Team


Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2024
verified customerVerified Customer
10
Category: Service
Excellent service from start to finish!
Jacob is a professional and a wealth of knowledge. I wouldn’t go anywhere else for accessories on my f150.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 04/15/2024 03:47 PM

We're thrilled to hear that Jacob provided you with top-notch service and expertise for your F-150 accessories. Thank you for choosing us as your go-to destination for all things F-150 related. We look forward to continuing to impress you in the future!


Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2024
verified customerVerified Customer
10
Category: Service
Great servuce
They got me in quick and a ride home. They were done in less than half a day.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 03/15/2024 12:41 PM

We're thrilled to hear that we were able to get you in and out efficiently! Thank you for taking the time to share your experience with us! We hope to see you again in the future for all your automotive needs.


DW
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DAVID W.
Spokane, WA
Ford MAVE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2024
verified customerVerified Customer
10
Category: Service
Staff were helpful and customer focused
Staff listened to what I wanted. Did not try to sell me something that was not on my list.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 03/08/2024 11:23 AM

We're thrilled to hear that our team listened to your needs and provided you with the car you wanted. At Mike White Ford of Coeur d'Alene, we believe in finding the perfect match for every customer. Thank you for choosing us, and we hope you're enjoying your new vehicle!


Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/04/2024
verified customerVerified Customer
8
Category: Service
4 tire change
4 tire change quote was competitive with other shops I quoted with. They changed 4 tires and replaced a sensor without any issues. Very please with the level of service I received.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 03/04/2024 12:20 PM

Thank you for choosing Mike White Ford of Coeur d'Alene, Curt! We're thrilled to hear that you found our tire change quote competitive and that we were able to replace the sensor without any issues. Providing top-notch service is always our goal, and we're delighted that we could meet your expectations. We appreciate your business and look forward to serving you again in the future! Have a great day!


KG
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KYLE G.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2024
verified customerVerified Customer
10
Category: Service
Parts repair
I came into Mike White desperate for help. They got me in same day and fixed my problem.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 01/29/2024 12:19 PM

Thank you for choosing Mike White Ford! We're glad we could assist you quickly and resolve your issue. We appreciate your business and hope to continue providing you with excellent service in the future.


DL
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DIANA L.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2023
verified customerVerified Customer
10
Category: Service
Parts department was awesome.
Jacob in the parts department took really good care.....got me in and out quickly and he also went above and beyond my expectations. Thank you!!
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 12/13/2023 09:30 AM

We are thrilled to hear that Jacob exceeded your expectations! Our team works hard to provide excellent customer service and we are so glad that it was recognized. We appreciate your feedback and look forward to serving you again soon.


DD
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DREW D.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2023
verified customerVerified Customer
10
Category: Service
All of my experiences have been INCREDIBLE!
From the car buying experience to each of my service appointments the friendliness and attentiveness at Mike White Ford have been unparalleled. Jonathan Hedden and his manager, Seth, answered every question I had and helped me through the decision making process. I never felt pressure, I always felt welcome and like I was a priority, and I never felt like my questions were annoying or dumb (and some of them may have been both! ?). I am now a customer for life, and I won’t go anywhere else for maintenance services, upgrades, and my next vehicle.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 11/30/2023 09:38 PM

Thank you so much for your kind review, Drew! We strive to provide the best possible customer experience at Mike White Ford and are thrilled that we were able to meet your needs. Jonathan and Seth take great pride in their work and it's wonderful to see that they've made a lasting impression. We look forward to continuing to serve you for all of your automotive needs for many years to come.

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