Business Solutions
SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / Eric Roberts
avatar

Eric Roberts

Service Advisor
Lee Johnson Hyundai of Everett
Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(867 reviews)
85

Reviews of Eric Roberts

DS
gravatar
Dong S.
Lake Stevens, WA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Thank you for kind service
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:38 AM

Thank you for your review!!!!

Employees worked with
avatar
Eric Roberts
Service Advisor
EK
gravatar
Edward K.
Marysville, WA
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great location
Friendly, effecient staff.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:38 AM

Thank you for your review!!!!

Employees worked with
avatar
Eric Roberts
Service Advisor
DB
gravatar
Deborah B.
Marysville, WA
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service and knowledge of technicians
Thank you!
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:39 AM

Thank you for your review!!!!

Employees worked with
avatar
Eric Roberts
Service Advisor
JR
gravatar
Jon R.
Everett, WA
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
SERVICE DEPT!
EXCELLENT!
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:40 AM

Thank you for your review!!!!

Employees worked with
avatar
Eric Roberts
Service Advisor
ST
gravatar
STEPHANIE T.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Always willing to help.
Every time I need service done on my vehicle they get me in the next day even if they are busy or full. I appreciate the fact that they are always willing to bend over backwards for my service needs.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:40 AM

Thank you for your review!!!!

Employees worked with
avatar
Eric Roberts
Service Advisor
SR
gravatar
Storm R.
Tulalip Bay, WA
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The service department staff is Outstanding
Thanks for the sservice
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 03/01/2017 06:16 AM

Thank you for your feedback.

Employees worked with
avatar
Eric Roberts
Service Advisor
PJ
gravatar
Peggy J.
Everett, WA
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always do a good job in a timely manner
I would definitely recommend. I have been coming to Hyundai since 2004 or 05 and I have never had a problem with my car. They always do a good job!
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 03/01/2017 06:14 AM

Thank you for choosing us

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Bothell, WA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Thanks for doing a great job.
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 02/20/2017 06:12 AM

Thank you for choosing us

Employees worked with
avatar
Eric Roberts
Service Advisor
JS
gravatar
Judy S.
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It makes it great because you get good service and done in a timely manner. Also very friendly.
I would continue bringing my car to Everett Hyundai service and also recommend them to my friends.
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 02/20/2017 06:10 AM

Thank you for choosing us

Employees worked with
avatar
Eric Roberts
Service Advisor
DM
gravatar
Douglas M.
Mukilteo, WA
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pro. Staff
Thank you for my recent service experience.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:41 AM

Thank you for your review!!!!

Employees worked with
avatar
Eric Roberts
Service Advisor
MB
gravatar
Michelle B.
Lynnwood, WA
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great job again
The service department is the best. They always look after us in a timely and friendly manner.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:43 AM

Thank you for your review!!!!

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Everett, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very friendly staff.
They treat you very well and perform the service in a timely manor.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:43 AM

Thank you for your review!!!!

Employees worked with
avatar
Eric Roberts
Service Advisor
OA
gravatar
Olusegun A.
Everett, WA
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
customer care
caring for what customer wants
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:44 AM

Thank you for your review!!!!

Employees worked with
avatar
Eric Roberts
Service Advisor
T
gravatar
T.
Leavenworth, WA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Friendly
Yes
Recommended
Employees worked with
avatar
Eric Roberts
Service Advisor
MK
gravatar
Michael K.
Mukilteo, WA
2015 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Please do not post this comment
I do not wish my comments to be posted publicly as I have a tremendously high regard for Hyundai and do not want this single experience to tarnish the Hyundai reputation or name.
Not Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 02/20/2017 06:59 AM

Thank you for coming to us for your service needs

Employees worked with
avatar
Eric Roberts
Service Advisor
DD
gravatar
DAVID D.
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very efficient. Good service.
Always satisfied with the service.
Recommended
Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Lake Stevens, WA
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Our car required major servicing and the technician gave us all of our options, and was able to answer questions about each option. The work was done within the designated timeframe and when I asked to have the windshield wipers changed at the last minute that request was also performed without delaying the completion of the work. The car runs great and I would recommend this service department for all repair and maintenance work. We have always received good service from them.
Recommended
Employees worked with
avatar
Eric Roberts
Service Advisor
CS
gravatar
Charles S.
Lake Stevens, WA
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Doing what matters most
The first interaction is the most important, so upon getting out of my vehicle, I was greeted. That means a lot as it seems lost in some businesses today. Further more the work was fast and efficient and got me on my way.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 01/31/2017 07:19 AM

Thank you for coming to us for your service needs.

Employees worked with
avatar
Eric Roberts
Service Advisor
DH
gravatar
Donna H.
Snohomish, WA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service personnel are very knowledgeable and friendly.
The work is done in a timely manner.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 01/31/2017 07:20 AM

Thank you for your business!!!!

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Seattle, WA
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and Professional
Oil change and inspection took less than an hour. The service staff was extremely courteous and professional.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 01/31/2017 07:20 AM

Thank you for coming to us for your service needs

Employees worked with
avatar
Eric Roberts
Service Advisor
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.