DS

David Shcherbina

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(16 reviews)
88

JH
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JOE H.
Washougal, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/04/2025
verified customerVerified Customer
5
All in all, good
All in all it was a good experience with all the associates but I'm starting to have doubts about any actual 160 point inspection. The day I got my car it threw sensor codes.
Kerrie K., Service Manager from Vancouver Toyota responded on 01/06/2025 03:23 PM

Joe, thank you for sharing your experience with us. We're glad to hear that you found our associates to be helpful during your visit. However, your concerns regarding the 160-point inspection and the sensor codes are noted with seriousness. We strive to provide thorough inspections and it is concerning to hear about the issues you've encountered. We encourage you to reach out to us directly so we can address your concerns and ensure your vehicle is performing as expected. Your feedback is valuable in helping us improve our services.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with

Verified Customer
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
10
Justin Needham
I didn’t even know I was looking for a truck, was so easy it’s almost like the truck found me!
Kerrie K., Service Manager from Vancouver Toyota responded on 12/18/2024 03:21 PM

We appreciate your feedback and are glad to hear that your experience was so positive. Finding the right vehicle can sometimes feel like a challenge, so it's rewarding to know that the process was easy and enjoyable for you. Thank you for choosing McCord's Vancouver Toyota; we look forward to serving you in the future.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with

CD
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CHRISTOPHER D.
Washougal, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
Awesome salesman!!
David was friendly and listened to what I needed in a car. Never was pushy. Thank you again!
Lori B. from Vancouver Toyota responded on 10/31/2024 09:30 AM

We appreciate your feedback and are glad to hear that David provided you with a positive experience. It’s important to us that our staff listens to our customers' needs and respects their preferences without being pushy. Your satisfaction is a priority, and we're pleased that you found the right car with us. Thank you for choosing Vancouver Toyota!
Thank you, 
Lori Bonner 
Customer Relations Manager 
360-360-4758

Employees worked with

Verified Customer
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2024
verified customerVerified Customer
10
Great service!
Good quick service!
Lori B. from Vancouver Toyota responded on 10/03/2024 07:02 PM

We appreciate your feedback on our quick service. Providing efficient and reliable service is one of our top priorities, and it’s encouraging to know that we met your expectations. Thank you for choosing us.
Lori Bonner 
360-360-4758
Customer Relations Manager 

Employees worked with

LM
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LAUREN M.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2024
verified customerVerified Customer
10
2024 Tacoma
Quick and easy as always. If you know what you're doing it's a fast process.
Kerrie K., Service Manager from Vancouver Toyota responded on 09/27/2024 01:54 PM

Lauren, we appreciate your feedback and are glad to hear that you found the process quick and easy. Our goal is to ensure a streamlined experience for our customers, and it's great to know that you felt confident navigating it. Your insights are valued, and we look forward to continuing to provide efficient service.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

DB
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DEAN B.
Washougal, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2024
verified customerVerified Customer
10
Awesome
My salesman Dave was awesome. He took the time to listen to what I wanted and patiently took the time while I looked at the vehicles I selected. He answered all my questions with due diligence. He also helped get the vehicle home that I drove to the dealership when I picked up my new Tacoma. Now that is service, above reproach!!!!
Lori B. from Vancouver Toyota responded on 09/18/2024 03:42 PM

We appreciate your feedback regarding your experience with us. It is encouraging to hear that Dave provided you with attentive service and took the time to ensure all your questions were answered. Your satisfaction is important, and we are pleased that you felt supported throughout your vehicle selection process. Thank you for choosing us for your new Tacoma, and we hope you enjoy every drive in it.
Thank you, 
Lori Bonner
Customer Relations Manager 

Employees worked with

SB
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STEVEN B.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2024
verified customerVerified Customer
10
Great experience.
Made the process fast and simple
Lori B. from Vancouver Toyota responded on 08/01/2024 02:45 PM

Thank you for taking the time to leave us a review, Steven! We're thrilled to hear that we could make the car buying process fast and simple for you. Our team prides itself on providing a seamless experience, and we're delighted that we hit the mark for you. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business and hope you're enjoying your new ride!

Employees worked with

RJ
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ROSEMARY J.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2024
verified customerVerified Customer
10
Best auto purchase experience we’ve ever had
Our salesman David was so great and our experience from beginning to end was the best
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 03/18/2024 02:08 PM

Thank you for taking the time to share your experience, Rosemary! We're delighted to hear that David provided you with top-notch service and that your entire journey with us was exceptional. We appreciate your kind words and look forward to serving you again in the future.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

JA
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JESSICA A.
Washougal, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2024
verified customerVerified Customer
10
Knowledgeable and Patient
I recently purchased a Rav 4 from David at Vancouver Toyota. He was incredibly patient with me as I compared the differences between various models of used and new Ravs and Venza’s. We must have test driven at least 6 vehicles! All the while, David answered all of our questions and explained all of the features. Also, the finance manager was a pleasure to work with. No pressured selling of added services.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 02/01/2024 11:46 AM

Thank you for sharing your positive experience with us, Jessica! We're glad to hear that David provided you with excellent customer service during your car-buying process. It's great to know that he was patient, knowledgeable, and took the time to answer your questions. We appreciate your feedback on our finance manager as well. We pride ourselves on providing a pressure-free environment and ensuring our customers have a smooth experience. We're grateful for your support and hope you're enjoying your new Rav 4!

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

Verified Customer
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2023
verified customerVerified Customer
10
Five stars
Everyone was very polite and helpful. They solved the problem too!
Kerrie K., Service Manager from Vancouver Toyota responded on 09/18/2023 01:14 PM

Thank you for taking the time to leave such a positive review. We're glad that our team was able to provide the assistance you needed and make sure that your problem was solved. We are proud to offer such outstanding service and look forward to serving you again soon.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with

DL
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Don L.
Battle Ground, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2023
10
Category: Service
McCord's Vancouver Toyota Service, better than expected
David, and rest of the team, was awesome, repair finished ahead of schedule, everything done just as they said it would be.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 05/21/2023 07:15 PM

Thank you for the great review, Don! We are so pleased that David and the rest of the team were able to meet your expectations and get the repair finished ahead of schedule. We value our customers and are proud to be able to provide a great experience for each one.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

DL
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DONALD L.
Ridgefield, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2023
verified customerVerified Customer
10
McCord's Vancouver Toyota Service, better than expected
David and the team was awesome, everything they said they did, repair finished ahead of schedule!
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 05/21/2023 07:14 PM

Donald, thank you for taking the time to share your fantastic experience with us. We are so pleased to hear that David and the team were awesome and that the repairs finished ahead of schedule. We strive to ensure that all our customers are receiving the highest quality of service and we are delighted that your experience was exactly that. We look forward to helping you with any future needs.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

LS
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LARISSA S.
Mulino, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2023
verified customerVerified Customer
10
Very happy!
Thanks for a great car buying experience!
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 02/05/2023 03:29 PM

Hi Larissa, 
Thank you for your review of our Dealership and sharing your buying experience.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

AH
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AMANDA H.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2022
verified customerVerified Customer
9
Excellent and quick service
We were greeted initially by their marketing team member wanting to take a picture of one of the vehicles we were interested in. He informed David of us being on the lot, and we couldn't have had a better experience buying a truck. Vehicle purchasing is always something people dread, but from asking our needs/wants, to test driving (never done a test drive without a dealer in the car with me before - thanks COVID), to going through financing paperwork, the entire process was seamless and smooth. Vancouver Toyota will definitely be where we purchase our next vehicle!
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 11/28/2022 10:19 AM

Hi Amanda, 
Thank you for sharing your buying experience with us. We appreciate our customers here at McCord's Vancouver 
Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

AR
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ALLA R.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2022
verified customerVerified Customer
10
Car
Great service
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 09/05/2022 12:02 PM

Hi Alla, 
Thank you for your review of our Dealership. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

Verified Customer
Sisters, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
verified customerVerified Customer
10
Awesome car buying experience with David at Vancouver Toyota!
We recently bought a car from David at Vancouver Toyota and he was helpful and awesome to work with. David made the car buying experience extremely easy, as did the rest of the staff, and we went home as very happy customers!
Kerrie K., Service Manager from Vancouver Toyota responded on 01/24/2022 05:21 PM

Congratulations on your new vehicle! We love hearing that our team made your process extremely easy and that you are very happy customers! 

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with
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