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SureCritic / Hyundai Dealer / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Reviews of CHRISTOPHER BRUNK DEEN

KW
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Kelli W.
Wilmington, NC
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris was awesome!!
Service advisor Chris is a valuable asset to this dealership. He knows the true meaning of excellent service. He recommended a loaner because detail couldn't get to my headlights. I told him I could just come back. He insisted because he didn't want to inconvenience me. Put me in a beautiful 2020 loaded Sonata. Loved it!!! Thank you Chris!!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/25/2020 07:47 AM

Thank you so much for the great review. We always appreciate positive feedback from our customers. We value your business and look forward to seeing you again at your next service interval. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
CW
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Carol W.
Wilmington, NC
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very professional
friendly
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/18/2020 08:28 AM

Thank you for the 5 star review. We value your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2015 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Chris Deen and the team at Parkway Hyundai do a fantastic job and have the customers best interests in mind. Recommend to any potential customer.
Not Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 07/20/2020 12:29 PM

Thanks for the great review. I agree, Chris Deen is top notch and is a great asset to the Parkway team.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
SM
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Susan M.
Ocean Isle Beach, NC
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Polite, efficient & reasonable
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 07/20/2020 12:32 PM

We are humbled by your kind words. We will strive to keep giving you the best service you deserve.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Southport, NC
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent Service
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/16/2020 06:06 AM

Thank you for the great review. We value your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Parkway Hyundai Service
We have known and dealt with Chris Deen, Service Advisor for several years now, and he continues take excellent care of us and our Santa Fe. He is a true asset to your organization.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/14/2020 06:26 AM

Thank you so much for the great review. We appreciate your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
GM
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Glenn M.
Wilmington, NC
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Review
AGAIN, another excellent service experience. Work done on time and for the stated amount to include the call that I received advising of an additional cost for work necessary for inspection passage.

Chris Deen is the best service technician/front end guy that I have ever had the pleasure of working with. Be sure that you do whatever it takes to keep him there.
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 07/08/2020 07:56 AM

Thanks for the positive feedback. I agree Chris is top notch and we are glad to have him.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Carolina Beach, NC
2014 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A long wait
Chris Deen, the service rep, has always been excellent. No complaints. However, the service team took much longer than normal. And taking a lunch break in the middle of it didn't help. I would think the lunch break could be staggered for service crews, i.e., upon completion of the job at hand.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/30/2020 05:35 AM

Thank you for taking the time to fill out our survey. Your feedback will help us improve for the future. Your time is valuable to us. We appreciate your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
VB
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Virgina B.
Wilmington, NC
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service.
Chris was very helpful.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/17/2020 05:38 AM

Thank you so much for the great review. We value your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
ER
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Edward R.
Myrtle Beach, SC
2016 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Greatest
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/12/2020 05:59 AM

Thank you so much for the great review. We value your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
JB
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James B.
Southport, NC
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very courteous, professional and on time.
My appointment was handled professionally. Car was ready when they said it would be. Everyone was very courteous.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/08/2020 07:09 AM

Thank you so much for the kind words. We value your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
BT
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Bob T.
Leland, NC
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer interaction is totally professional
I was in and out in less time than told. The waiting area was very comfortable & clean. People were quite courteous and even though I was there for a no charge inspection, I was given a voucher for a local car wash. They would normally do the wash but were backed up. Nice customer relations.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/04/2020 07:07 AM

Thank you for the great review. Your time is valuable to us. We appreciate your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
PC
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Paula C.
Oak Island, NC
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best service in town.
Parkway has a wonderful service team. I will continue to buy from Parkway Hyundai because they take care of their customers.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/01/2020 07:02 AM

Thank you so much for the great review. We always appreciate positive feedback from our customers. We value your business.

Employees worked with
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CHRISTOPHER BRUNK DEEN
DC
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Deborah C.
Beaver Falls, PA
2017 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/10/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
3RD times the charm
I have had my car to Hyundai In Cornelius, NC 2 times prior to this same problem, Hopefully, they figured it out!
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 05/11/2020 04:06 AM

I hope we figured it out too! Thanks for filling out the survey.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
HS
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Harold S.
Leland, NC
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris Dean
Excellent representation
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 05/07/2020 04:45 AM

Thank you so much!

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
JT
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John T.
Wilmington, NC
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
I find their Service Department to always be courteous and efficient. I've owner this car since 2012 and they have always endeavored to do any service or repairs in an expeditious manner. They also believe in contacting their customers to keep them up to date. While their service isn't cheap (what dealer is?) I feel you get a good value for your money and I know that Hyundai Service will stand behind their repairs. I have had a couple of emergency repairs and they have always accommodated me very quickly. Need to have your tire pressure checked or the windshield washer bottle refilled? No problem just stopping by and they will take care of it. Parkway Hyundai Service is excellent in my opinion.
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 05/04/2020 04:38 AM

Thanks for the kind words. We really belive in giving value for your money. We also try to build relationships with our customers to give you an exceptional experience. We hope to continue to take care of you automotive needs in the future.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
GM
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Gail M.
Leland, NC
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
7 years of great service!
Always appreciate the friendly and professional service from Chris Reid.
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 04/30/2020 04:19 AM

Thanks for being part of out family!

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
LC
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Lloyd C.
Myrtle Beach, SC
2016 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
people who really care
Love doing business with your dealership.
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 04/27/2020 04:26 AM

Thanks for the kind words. We look forward to seeing you again.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
LS
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Lewis S.
Wilmington, NC
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick professional service
The service personnel deliver quick professional service at visits to the dealership.
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 04/17/2020 04:46 AM

Thank you so much.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
SV
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Shane V.
Leland, NC
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty Service
Smooth and quick
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 04/10/2020 04:30 AM

Thank you for the 5 star rating!!

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
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