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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Brent Parker
BP

Brent Parker

Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(447 reviews)
77

Reviews of Brent Parker

HG
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HOLLY G.
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2022
verified customerVerified Customer
10
Category: Service
Great dealership to get your service done
I was pleased as always with the great service provided at White Ford. I have always felt that they give my vehicle a thorough examination with appropriate recommendations on things that should be done
.
Haley B. from Mike White Ford of Coeur d'Alene responded on 07/29/2022 10:21 AM

Holly, thank you for the great review! We truly care about our customers and their vehicles and we're glad that it shows! We look forward to serving you again in the future.

Employees worked with
BP
Brent Parker
JL
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JOSHUA L.
Hauser, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2022
verified customerVerified Customer
10
Category: Service
Drop off oil change
Always like this place great people
Haley B. from Mike White Ford of Coeur d'Alene responded on 07/29/2022 10:18 AM

Joshua, thank you for the great review! We're glad that you had a smooth experience! We look forward to serving you again in the future!

Employees worked with
BP
Brent Parker
SZ
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SUSAN Z.
Hayden, ID
Ford EcoSport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2022
verified customerVerified Customer
10
Category: Service
Great!, Super!, Wonerful!
Everyone was very kind, considerate & efficient. I was able 2 spend afew min. With my adopted son (of the heart, Paul Jordon K.), which made my day. Sweet Terra, & all of the 'regular's', all made the visit that much nicer. I was so glad to see that the sofa/chair area had been returned. It is nice when having to wait.(I pray that all of these areas are being disinfected several times a day. Covid is back!) My service people were exceptionally kind, considerate efficient. I thank U for a lovely showroom, & for the kind people that you employ. It was not always this way. I have always been a Ford girl, except for a short lapse in '65, when I had a '65 Corvette, convertible, w/a 396 under the hood. U have a wonderful staff in the service in the service dept. Thank U!!!, suzi Z.
Haley B. from Mike White Ford of Coeur d'Alene responded on 07/26/2022 03:00 PM

Suzi, thank you for stopping by! The whole team (Paul and the rest) enjoy when you visit us! We are trying our hardest to keep both our customers and our employees safe during these complicated times. We look forward to seeing you again whenever you need us next!

Employees worked with
BP
Brent Parker
NW
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NEAL W.
Spirit Lake, ID
Dodge Ram 3500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2022
verified customerVerified Customer
10
Category: Service
over all great
they were straight forward and great to talk to .
Haley B. from Mike White Ford of Coeur d'Alene responded on 07/26/2022 02:56 PM

Neal, thank you for the 5 star review! We're so glad that you had such a pleasant experience with our team! We look forward to serving you again in the future!

Employees worked with
BP
Brent Parker
Verified Customer
Post Falls, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2022
verified customerVerified Customer
10
Category: Service
Cares about their people
A little over a month ago I needed to purchase new tires. They knew I am on a very tight budget and worked with me to ensure the new tires I needed so I can safely get to work, were affordable. 3 weeks later, something completely punctured one of the tires. They again reached a manageable solution to keep my kids and me safe on the roads.
Haley B. from Mike White Ford of Coeur d'Alene responded on 07/14/2022 09:53 AM

Anonymous, thank you for the 5 star review. Tires aren't an optional part of a vehicle and we know how frustrating it can be to lose a tire so soon after getting them. We're so glad that we were able to put together a solution to keep you and your family safe! Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
RB
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RONALD B.
Oakesdale, WA
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/07/2022
verified customerVerified Customer
10
Category: Service
Overall good
I’ve always had great service. Only downside this time around was I waited to get my truck more than 20 minutes after it was out of the shop and only then because I asked about it.
Haley B. from Mike White Ford of Coeur d'Alene responded on 07/08/2022 12:09 PM

Ronald, thank you for your feedback! We're sorry about the delay and will be sure to discuss communication improvements as a team. We hope to have the opportunity to serve you again in the future!

Employees worked with
BP
Brent Parker
AH
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ALEX H.
Coeur D Alene, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2022
verified customerVerified Customer
10
Category: Service
Service Appointment
Great work by everyone in the service department. I was greeted and taken care of immediately on arrival. Service was quick and as scheduled. Thanks!
Haley B. from Mike White Ford of Coeur d'Alene responded on 07/08/2022 12:08 PM

Alex, thank you for the great review! We're so glad that your service experience was fast and pleasant! We look forward to serving you again in the future!

Employees worked with
BP
Brent Parker
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