BP

Brent Parker

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(427 reviews)
78

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Category: Service
Oil Change
Our oil change took longer than expected. By the time the oil change was completed and a new in cabin air filter installed we had been there 2 hours. Not the usual experience. We were kept apprised of the delay. They did give us 2 coupons for a car wash so all went well.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/08/2025 11:03 AM

We appreciate you sharing your experience with us. It’s always our goal to have you in and out fast with a car that's fully ready to hit the open road! While two hours for an oil change isn’t quite the speed record we aim for, it’s great to hear that our team kept you informed and that the car wash coupons were a nice bonus. If you ever find yourself with a similar wait, feel free to put your feet up and enjoy a good book—or maybe an episode or two! Your patience and understanding are truly valued.

Employees worked with

TM
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Tim M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Category: Service
Oil change / Tire rotation / Transmission fluid change
Brent Parker was my advisor, and he did very well. The service was done timely without any issues that I can see.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/08/2025 11:05 AM

It’s great to hear that your experience with Brent was smooth sailing, Tim! Timely service without issues? That’s what we strive for! We appreciate you choosing us for your automotive needs, and we’ll be sure to keep the good vibes rolling. Safe travels!

Employees worked with

MG
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MARTY G.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Category: Service
Oil change
I always receive prompt courteous service.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/03/2025 10:35 AM

We appreciate your feedback and are pleased to hear that you consistently receive prompt and courteous service. Our team takes pride in making every visit a pleasant experience, and it’s great to know we’re hitting the mark. We look forward to continuing to provide you with top-notch service in the future!

Employees worked with

VR
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VICKI R.
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Category: Service
Oil change
Super friendly,
Got us in right away and were done on time!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 03/26/2025 01:46 PM

It's fantastic to hear that you had such a positive experience with us, Vicki! We pride ourselves on being friendly and efficient, and it sounds like we hit the nail on the head. Getting you in and out on time is our version of a perfect day. Come back anytime; we'll keep the friendly service rolling!

Employees worked with

Verified Customer
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Category: Service
THE WORKS AS PROVIDED THROUGH THE DESCRIPTION
OIL CHANGE TIRE ROTATION AND OVERALL INSPECTION. EXCELLENT JOB ALL, WAS IN AND OUT UNDER AN HOUR. VERY HAPPY WITH SERVICE.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 03/24/2025 12:35 PM

We're glad to hear that the oil change, tire rotation, and overall inspection went as smoothly as oil through a fresh filter! Our team always aims for efficient service, so it's fantastic to know you were in and out in under an hour. If your vehicle's happy, we're happy. Here's to keeping those wheels rolling!

Employees worked with

RZ
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RONALD Z.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Category: Service
Oil change
Excellent job
Katrina S. from Mike White Ford of Coeur d'Alene responded on 03/12/2025 10:34 AM

We appreciate the shout-out, Ronald! It's our goal to make every customer's experience a great one, so your feedback means a lot to us. If you ever have more to share or need assistance in the future, your Mike White Ford team is here to help!

Employees worked with

TG
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TIMOTHY G.
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Category: Service
Always a Good Experience
Another standard service and oil change on my F-150. As I pulled up the service tech was standing waiting for me to stop my truck. That’s what you call Service and a Smile. Top notch h service from my arrival to pickup. Great job guys.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 02/27/2025 06:55 PM

Thanks, Timothy! We appreciate your feedback on your recent visit for an oil change and service. It's fantastic to hear that our team was on the ball and ready to greet you with a smile—after all, nobody likes an oil change done with a frown! We strive for top-notch service, and it's great to know we hit the mark during your visit. Always here to keep your F-150 running smoothly!

Employees worked with

Verified Customer
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Category: Service
Great service again
As usual, more great service from Mike White Ford’s service department.
Thanks!!!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 02/23/2025 04:57 PM

We appreciate your positive feedback and loyalty to our service department. It’s great to hear that we’re consistently hitting the mark for you. Our team is always here to keep your vehicle running smoothly, and we promise to maintain that level of "great service" you’ve come to expect. Looking forward to your next visit!

Employees worked with

Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Category: Service
Auto Service
MyAuto Service appointment today was Fast and on Time with a pleasant time in the Waiting Room for my Car to be finished.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 02/05/2025 06:13 PM

Thanks for the awesome review! We're glad to hear your service appointment was speedy and that you enjoyed your time in the waiting room. We strive to make car maintenance as pleasant as possible—which is quite the feat, considering it's not exactly a spa day. Your feedback helps us keep our engines running smoothly, so we appreciate you taking the time to share your experience.

Employees worked with

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Verified Customer
Post Falls, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Category: Service
Oil change,
Easy
Katrina S. from Mike White Ford of Coeur d'Alene responded on 01/31/2025 08:34 AM

We're glad to hear you found the process easy! Just like a Sunday morning drive, we aim to keep things smooth and straightforward around here. If anything else comes to mind, you know where to find us. Safe travels, and enjoy the ride!

Employees worked with

BL
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BARBARA L.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Category: Service
In and Out for Maintenace with Respectful and Friendly Service Advisor
As was expected, the maintenace service for my vehicle was within an hour and service advisor, Brent, was respectful and clarified any questions that arose regarding the service or my vehicle.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 01/30/2025 12:31 PM

We appreciate you taking the time to share your experience with us, Barbara! It's great to hear that our maintenance service met your expectations and that Brent was there to provide clarity—no one likes being left in the dark, especially with their vehicle. We're glad you had a smooth visit, and we look forward to keeping your ride in top shape!

Employees worked with

JO
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JANET O.
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Category: Service
Excellent
The service staff was courteous and very efficient
Katrina S. from Mike White Ford of Coeur d'Alene responded on 01/24/2025 08:44 AM

We appreciate your feedback and are glad to hear that our service staff made a positive impression. We strive to give every customer excellent service, and we're glad we hit that mark for you. If there's anything else we can do for you in the future, just let us know!

Employees worked with

JW
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JOHN W.
Sagle, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Category: Service
Great service. Cda ford
Fast! Friendly! Great place to get my service needs done.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 01/23/2025 01:21 PM

Thanks, John! It's fantastic to hear that our team provided great service! We do our best to keep things moving and treat our customers like family. Your satisfaction is our fuel, and we’re glad we could meet your service needs. If you ever need anything else, you know where to find us!

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Category: Service
Quick and easy oil change
Oil change was timely. Issues discovered discussed and scheduled.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 01/22/2025 05:48 PM

We appreciate your feedback! It sounds like your oil change experience was smooth and professional. We're glad we could catch those issues and get them scheduled for you. Keeping you on the road and informed is our goal, and we take pride in doing so efficiently. If you have any other needs or questions, just let us know—your vehicle will thank you!

Employees worked with

JC
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JOHN C.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
8
Category: Service
Oil Change
Timely and professional service.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 01/21/2025 05:15 PM

We appreciate your feedback on our timely and professional service, John! It’s great to know that you had a positive experience with us. We certainly strive to make every visit as smooth as a
possible. If there's anything else we can assist you with, don’t hesitate to reach out!

Employees worked with

LS
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LARRY S.
Harrison, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Category: Service
Service
As usual, all went well. Quicker than expected. Always very helpful and professional
Katrina S. from Mike White Ford of Coeur d'Alene responded on 01/14/2025 05:18 PM

We appreciate you taking the time to share your experience with us, Larry! It’s great to hear that everything went smoothly and faster than you anticipated. Our team takes pride in being helpful and professional, and it’s reassuring to know we hit the mark. We’ll keep striving to make your visits as efficient as possible, because who doesn’t love getting back to the important things in life—like making sure the coffee pot is full at home!

Employees worked with

SW
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SCOTT W.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Category: Service
Very good service.
Very good service. Brent Parker was friendly. Service was quick. I didn't have to wait long at all. Thank you!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 01/07/2025 12:34 PM

We're delighted to hear about your positive experience with our team, Scott. Quick service is always the goal, so it’s great to know we hit the mark! Brent seems to have made quite the impression – we’ll be sure to give him a virtual high five for his friendly demeanor. Thanks for choosing us, and enjoy the road ahead!

Employees worked with

RD
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Ronald D.
Bayview, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
10
Category: Service
Excellent customer service
Responsive and timely service of it expedition. They continue to exceed expectations.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 12/17/2024 05:23 PM

Thanks, Ronald! We're glad to hear you experienced responsive and timely service. It's great to know we're hitting the mark and exceeding expectations! We aim to make your vehicle journey as smooth as possible, and it's nice to hear we’re on the right track. Here’s to more successful trips together in the future!

Employees worked with

JH
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JEFFREY H.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
10
Category: Service
Great service!!
Excellent service, EVERY TIME!

-keep it up guys, you're awesome!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 12/12/2024 12:13 PM

It’s fantastic to hear that you consistently enjoy top-notch service, Jeffrey! Our team puts their heart and soul into making sure every experience is a positive one, so your support means a lot. We’ll do everything we can to keep the “awesome” vibe going!

Employees worked with

SB
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STANFORD B.
Coeur D Alene, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/12/2024
verified customerVerified Customer
9
Category: Service
Forgot car wash coupon
Oil change went OK and only took an hour, but offer of car wash was not among paperwork. Bummer.
Employees worked with
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