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SureCritic / Hyundai Dealer / Murdock Hyundai Lindon / BRETE ARNOLD
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BRETE ARNOLD

Murdock Hyundai Lindon
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(505 reviews)
83

Reviews of BRETE ARNOLD

Verified Customer
North Las Vegas, NV
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very professional, friendly and honest.
very professional, friendly and honest.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 10/02/2018 04:59 PM

Thank you so much for responding to our survey! We are glad to hear that our staff is treating you right! We're excited to see you back when the time comes. Thank you again for your feedback!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
AT
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Adam T.
Pleasant Grove, UT
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Luke and shawn Miller are great to work with
The Miller clain is awesome!! Thank you!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 10/02/2018 04:09 PM

Adam,
Thank you so much for responding to our survey! We're happy to hear that you had a good experience with us and we're excited to have you back when the time comes.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
BR
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Bruce R.
Lehi, UT
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service!
Fast, friendly, efficient and thorough!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 09/25/2018 04:54 PM

Thank you for taking the time to leave us with you review! We really appreciate it. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Orem, UT
2002 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Service
Everytime I go into Murdock in Lindon I always get greeted with a smile on there face. They were busy, but tell me one place that isn't now a day. With a little patience and not that long to wait, I got my car and I was on my way. I do have to say Brete Arnold is the most knowledgeable and helpful person when it comes to what is going on with the vehicles that come in. She is very attentive to what you want and need for your vehicle. Murdock is the best and will always be my place to go!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 09/25/2018 11:34 AM

Thank you for the 5 star review! We really appreciate it. We are happy to hear that Brete was friendly and helpful and that you were in good hands. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
BL
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Brian L.
Mapleton, UT
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
OIL CHANGE
Overall good service time to change oil seemed a little long , first in line at 7 was close to 8:0 when done.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 09/17/2018 11:33 AM

Thank you for taking the time to leave us with your response! We really appreciate it. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Springville, UT
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer care!
A+ service
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 09/17/2018 10:55 AM

Thank you so much for the 5 star review! We really appreciate it. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
GC
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Glen C.
South Jordan, UT
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Took care of my needs. Thanks
Service Manager was very courteous.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 09/11/2018 01:08 PM

Thanks for taking the time to leave us with your response! We really appreciate it. We are so happy to hear that you were pleased with your service. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
LG
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Lea G.
Fountain Green, UT
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
It's worth the drive!
Murdock Hyundai does a great job!!!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 09/10/2018 01:54 PM

Thanks for taking the time to leave us with your review! We really appreciate it. We are happy to hear that you were pleased with your service. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
EH
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Emily H.
Saratoga Springs, UT
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Brete is the best!
I appreciate Brete so very much!! She is who I look for every time I come in. She is so good at helping me see what my car needs but isn't pushy about it at all. She has helped me so much throughout the years.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 09/07/2018 11:49 AM

Thank you so much for taking the time to leave us with a review! We really appreciate it. We are happy to hear that Brete was helpful and pleasant to work with. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Eagle Mountain, UT
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Got us in last minute
The service team did a fantastic job of getting our car in last minute for an bbn oil change.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 09/07/2018 11:46 AM

Thanks for the 5 star review! We really appreciate it. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Mapleton, UT
2014 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They added a hidden fee for "shop supplies" at the end on top of the quoted price.
It's a ridiculous fee for ..."paper towels, oils, etc...?". Should have been part of doing business...or included in their initial quote instead of "hiding " it.
Not Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 09/07/2018 10:25 AM

Thank you for taking the time to leave us with your response! We really appreciate it. We are sorry to hear that there was poor communication regarding your pricing. We understand how frustrating that can be. We will definitely address that issue in future training. Again, we apologize for any inconvenience we may have caused you. We hope to see you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Orem, UT
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Great service. My advisor was kind and honest about wait time which was much appreciated.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 09/04/2018 05:21 PM

Thanks for the 5 star review! We really appreciate it. We are happy to hear that your advisor was kind and helpful. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
DT
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David T.
Lindon, UT
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service representatives
We were taken care of very well. Brete was terrific.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 09/04/2018 01:30 PM

Thank you for taking the time to leave us with your review! We really appreciate it. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
JW
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Jan W.
Payson, UT
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
quick service
my attendant was great. she explained things very well.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 09/04/2018 01:04 PM

Thanks for the 5 star review! We really appreciate it. We are so happy to hear that you were pleased with your service. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
WG
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Wade G.
American Fork, UT
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/31/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Get it done right
My car was in need of a new battery. Typically this is something I feel like I could do on my own. However, with the complexity of the electronics of a car these days, it was important to have it done right. Although the battery and installation cost me more than I had expected, I am happy that Hyundai did the installation because I know it’s been done right and I don’t have to worry about it.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 08/31/2018 12:21 PM

Thank you for taking the time to leave us with your response! We really appreciate it. We are sorry to hear about the lack of recognition and communication when you were pulling your car in. We understand your frustration and will address that issue in our future training! We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
SV
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Satya V.
Pleasant Grove, UT
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Elantra-2016 model: Car service
I had an issue with the car start in the morning time. My car was parked in my apartment's parking lot. I tried to start my car many times and also took help of my friends. Then I called to the Hyundai road assistance and got Tow service to pickup my car to the Lindon service center. The person of the vehicle Tow also tried to start the car using battery jack (I don't know what it is called) and he was able to start the car and also suggested me to drive to the Lindon service center and discuss the concern.
I drove to the Lindon service center and talk to Engineer there and she suggested to change the battery and she did and now this is working fine.
The lady was very helpful and provided good support.

Thanks
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 08/31/2018 01:52 PM

Thank you for taking the time to leave us with your response! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
CC
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Carolyn C.
Lehi, UT
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Courtesy and pleasant atmosphere
From the first minute i drove in, everyone was courteous, respectful and helpful.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 08/31/2018 12:44 PM

Thanks for the 5 star review! We really appreciate it. We are happy to hear that you were in good hands. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
BM
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Bernadette M.
Salt Lake City, UT
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Brete
She was wonderful from start to finish. She listened to my issue, confirmed work was needed...and my vehicle was perfect when I drove off.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 08/31/2018 12:23 PM

Thanks for the 5 star review! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
LP
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Linda P.
Orem, UT
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Brete THE BEST
I went in to get my alignment done, new filters, new wiper blades. Brete, the associate who helped me was amazing, honest and kind. I couldnt have been more happy with her help, her knowledge and her customer service. Because of her I will always continue to go to Lindon Murdock service center. Just top-notch! Please give her a raise!!!!
Thank you Brete,
From Linda Palepoi
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 08/28/2018 01:37 PM

Thanks for the 5 star review! We really appreciate it. We are so happy to hear that Brete took good care of you. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
SP
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Shawn P.
Orem, UT
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service!!!!!
Always amazing employees and fun environment:)
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 08/28/2018 10:59 AM

Thank you for taking the time to leave us with your response. We really appreciate it. We are so happy to hear that you were taken care of. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
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