Business Solutions
SureCritic / Hyundai Dealer / Murdock Hyundai Lindon / BRETE ARNOLD
BA

BRETE ARNOLD

Murdock Hyundai Lindon
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(505 reviews)
83

Reviews of BRETE ARNOLD

RZ
gravatar
Richard Z.
Saratoga Springs, UT
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Recalls
Everyone was friendly and went out of their way to get our stuff done on our car. We really appreciate it. Brette was amazing.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 07/06/2018 12:59 PM

Thank you for taking the time to leave us with your response. We really appreciate it. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Pleasant Grove, UT
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service by excellent mechanics.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 07/06/2018 10:10 AM

We are sorry to hear that your oil change was not completed in a timely manner. They should typically range from 60-90 min. We know how frustrating it can be to wait longer then the expected time. We apologize for any inconvenience we may have caused you. We hope to see you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
TC
gravatar
Thomas C.
Draper, UT
2013 Hyundai Santa Fe S
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Poor Quality Control
You need to actually torque a oil drain plug; not hand tighten it!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 07/05/2018 04:30 PM

I apologize for the frustration . Our Manager will be contacting you in the next 24 to 48 hrs. Again I apologize for any inconvenience.

Employees worked with
BA
BRETE ARNOLD
AR
gravatar
Andres R.
Orem, UT
2013 Hyundai Accent
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Don't bring your car here. Avoid this place.
They don't care about you. This place only care about money. These people are going to lie to you. Avoid this place. You are going to have manu many regrets. Trust me.
Not Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 07/05/2018 04:38 PM

I apologize for any frustration caused our manager will be contacting you in the next 2 days. I thank you for your business and will do all I can do to better our performance and care for our guests.

Thank you
Shawn

Employees worked with
BA
BRETE ARNOLD
RT
gravatar
Ryan T.
Gunnison, UT
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Great Service
These guys treat you like royalty.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 06/29/2018 10:12 AM

Thanks for the awesome review! We are happy to hear that you were pleased with your service. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
DS
gravatar
Douglas S.
Payson, UT
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and professional
These folks are always fast, always professional. Friendly service and worth returning.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 06/29/2018 10:03 AM

Thanks for the awesome review! We are happy to hear that you were pleased with your service. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
ED
gravatar
Elayn D.
Tooele, UT
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great, fast service
I live 58 miles from Murdock Hyundai in Lindon. I dropped my car off on June 16 because the air conditioning had stopped working. Brete checked my car in and was very friendly and helpful. Within approximately 4 hours, I received a call that my car was repaired. The ac compressor had to be replaced. I am impressed with the great customer service that I received. I also would like to commend Brete on her great attention to detail and awesome customer service. I have worked with her previously and she never fails to impress me.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 06/29/2018 09:58 AM

Thank you for the feedback. We are happy to hear that Brete was of good service to you. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Mapleton, UT
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, efficient timely service
Great place to take your Hyundai. Good Service
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 06/19/2018 08:31 AM

Thanks for the 5 star review! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
KW
gravatar
Kacey W.
Salem, UT
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
people
great job
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 06/18/2018 03:00 PM

Thanks for the awesome review! We really appreciate it. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
JH
gravatar
Joseph H.
Lindon, UT
2015 Hyundai Genesis
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Typical car dealership
They play the usual games and do not communicate well and cover up mistakes.
Not Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 06/18/2018 12:20 PM

Thank you for taking the time to leave us with a review! We appreciate the opportunity to learn from our mistakes and improve our service quality. We are sorry to hear that there was not good communication between you and your service advisor. We understand how frustrating that can be. We will have your service advisor in contact with you shortly to try and make things right. Again, we apologize for any inconvenience we may have caused you. We hope to see you again in the future!

-Shawn Miller (Service Manager) 

Employees worked with
BA
BRETE ARNOLD
BR
gravatar
Byron R.
Cedar Hills, UT
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
This place is always a great choice, they take care of you and you car. Staff is friendly and always quick to help
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 06/15/2018 01:58 PM

Thanks for the awesome review! We appreciate your feedback. We're happy to hear that you were pleased with your service. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Orem, UT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Absolutely fantastic service.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 06/12/2018 01:14 PM

Thanks for the 5 star review! We're happy to hear that you were pleased with your service. See you next time!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
NH
gravatar
Nadine H.
Lehi, UT
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Santa Fe
Love my car
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 06/01/2018 11:13 AM

Thank you for taking the time to leave us with your response! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
CH
gravatar
Charles H.
Springville, UT
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Person making appointment, person receiving my vehicle, parts, mechanics, payment office
Very professional. Not out to sell me what I don't need. Friendly and courteous. Thorough and satisfying work.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 06/01/2018 11:09 AM

Thank you so much for the 5 star review! We are so happy to hear that you were pleased with your service. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
RH
gravatar
Rex H.
Springville, UT
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer care!
A+ service!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/29/2018 10:02 AM

Thanks for the outstanding review! It is greatly appreciated. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
SW
gravatar
Suzanne W.
Salem, UT
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Great and friendly service!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/29/2018 10:00 AM

Thank you for the 5 star review! We really appreciate it. We are happy to hear that you were pleased with your service. We look  forward to seeing you again in the future.

-Shawn Miller (Service Manager) 

Employees worked with
BA
BRETE ARNOLD
JH
gravatar
Jared H.
Spanish Fork, UT
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Treated Well
Me and my entire family love the fact that we have drinks, popcorn and cookies awaiting us as we wait for car repairs. That makes it nice and feel appreciated.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/25/2018 09:12 AM

Thanks for the awesome review! We are happy to hear that you were in good hands and taken care of. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
JT
gravatar
Jeffery T.
Lindon, UT
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Awsome!!
Always a good experience!!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/25/2018 09:03 AM

Thank you for taking the time to leave us with your awesome review! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Springville, UT
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
They are always friendly and willing to answer any and all questions. It is pretty fast service.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/25/2018 08:56 AM

Thanks for the 5 star review! We really appreciate it. We are looking forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
CC
gravatar
Carla C.
Vernal, UT
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai
I was very pleased with the service we received. Employees are always so helpful and go above and beyond with their service
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/21/2018 10:45 AM

Thank you for taking the time to leave us with your review. We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.