AC

Arturo Cedeillo

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(15 reviews)
93

RS
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RYAN S.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
No problems
Processes are smooth
Lori B. from Vancouver Toyota responded on 02/05/2025 01:23 PM

We appreciate your feedback regarding the smooth processes at our dealership. It is our goal to provide a seamless experience for all our customers, and it is encouraging to hear that we have met that expectation. Your support is valued, and we look forward to continuing to provide excellent service.
Thank you, 
Lori Bonner
Customer Relations Manager 
360-360-4758

Employees worked with

JD
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JOHN D.
Portland, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2024
verified customerVerified Customer
8
Great buying/leasing experience. Would have liked access to a leasing specialist.
I had a great buying experience for a 2024 Prius Prime. The sales person, Art was knowledgeable, helpful and straightforward. I didn't feel pushed and believe I got a very good deal. I chose to lease to take advantage of a large leasing incentive for electric vehicles. I would have liked to have someone there who could give me a solid, narrow number range for how much it would cost I choose to buy out the lease early.
Lori B. from Vancouver Toyota responded on 09/09/2024 09:46 AM

We appreciate your feedback regarding your recent purchase of a 2024 Prius Prime. It’s great to hear that you had a positive experience with our sales team and found them knowledgeable and straightforward. Your satisfaction is important to us, and we’re glad to know you felt comfortable during the process. When you have a moment please reach out to me directly at 360-360-4758 to go over your concern about number range for your lease buy out.   I can work with our finance team to see if they can provide you the additional information you need. 
Thank you, 
Lori Bonner 
Customer Relations Manager 

Employees worked with

TL
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THOMAS L.
Issaquah, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2024
verified customerVerified Customer
10
Pleasant Experience
Arturo was honest and upfront with me and had the vehicle ready when promised
Lori B. from Vancouver Toyota responded on 08/28/2024 03:09 PM

We appreciate you taking the time to share your experience. It’s great to hear that Arturo was honest and upfront with you—sounds like he’s got a knack for keeping things straightforward. And having that vehicle ready when promised? That’s the kind of service that gets a gold star in our book. Here’s to smooth rides ahead!
Thank you, 
Lori Bonner
Customer Relations Manager 

Employees worked with

LS
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LANCE S.
Washougal, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2024
verified customerVerified Customer
10
Overall very happy
Think everyone from start to finish did good job ! Ended up with what I thought was fair deal and love my new Tundra
Lori B. from Vancouver Toyota responded on 08/05/2024 09:20 AM

We greatly appreciate your kind words, and we're thrilled to hear about your positive experience at Vancouver Toyota! Our team works hard to ensure our customers receive excellent service and fair deals, and we're delighted that you are enjoying your new Tundra. Thank you for choosing us, and we hope you continue to love your Tundra for many miles to come!

Employees worked with

LA
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LAITH A.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2024
verified customerVerified Customer
10
Great car and saver
Wonderful stuff great sales manager they are so friendly and nice
Good price
Thanks so much
Vancouver Toyota team
Lori B. from Vancouver Toyota responded on 08/01/2024 11:07 AM

Dear Laith, We're delighted to hear that you had a wonderful experience with our sales team and that you found us to be friendly and nice. It's great to know that you also found a good price for your purchase. Thank you for taking the time to share your positive feedback with us. We truly appreciate your business and look forward to serving you again in the future. Warm regards, 
Lori Bonner 
Customer Relations Manager 
Vancouver Toyota 

Employees worked with

Verified Customer
Battle Ground, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2024
verified customerVerified Customer
10
I like the fact that they let me test drive the car on my own
The guy that help me was a Costco representative and he was very patient.wrnt over the car took it to get it gassed and detailed and put it in the garage to charge overnight. The woman who done up the contract took care of everything. It was ready to go when I came back to pick it up.
Kerrie K., Service Manager from Vancouver Toyota responded on 05/21/2024 06:48 PM

We're thrilled to hear about your positive experience with our team. It sounds like they went above and beyond to ensure your satisfaction. We're delighted that your vehicle was well taken care of and prepared to your liking. Thank you for your support and we hope to see you again in the future!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with

PC
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PHILINA C.
Happy Valley, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2023
verified customerVerified Customer
10
Super!!
Art was a superstar! Great personality and very knowledgeable ?
Kerrie K., Service Manager from Vancouver Toyota responded on 10/11/2023 10:08 PM

Thanks for the great review, Philina! We're so glad Art could provide you with a stellar experience. We take pride in the expertise of our staff here at Vancouver Toyota and we're so pleased Art was able to show you that!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with

RC
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RHONDA C.
Washougal, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2023
verified customerVerified Customer
10
Great service!!
Samantha helped us online and communicated great, keeping us informed when the car we waited for came in!! Art helped us with a different car we ended up selecting and was very friendly and helpful!
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 08/03/2023 06:38 PM

Thank you for taking the time to share your experiences with us, Rhonda. We're thrilled to hear that both Samantha and Art went above and beyond to provide you with excellent customer service. We appreciate your business and support.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

DD
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DANIELE D.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2023
verified customerVerified Customer
10
Smooth process for buying my new car.
I had a very good experience buying my new car at Vancouver Toyota. My salesperson made sure everything was explained and I was comfortable with every step of the process. I appreciated how patient and respectful he was.
The Finance Manager was friendly and informative, nice to work with also.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/17/2023 07:38 AM

We are so pleased to hear that Daniele had a great experience buying a car with us! Our salesperson and finance manager aim to ensure that all our customers have a positive and hassle-free experience. We are thrilled that they delivered on that for you. Thank you for your business and your kind feedback!

Lynn Quiding
Customer Service Representative
3602535403

ET
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EDGAR T.
Renton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2023
verified customerVerified Customer
10
Awesome
Overall is Amazing?
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 05/17/2023 04:47 PM

Thank you for your positive review, Edgar! We are so glad to hear that you had an amazing experience with us at Vancouver Toyota. We strive to provide the best customer service and we are glad that we could meet your expectations.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

EM
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EDUARD M.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2023
verified customerVerified Customer
10
.
Arturo helped us get our Highlander. He was really easy to work with and really informative about our car options. Thank you
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 04/20/2023 03:54 PM

Thank you for your kind words, Eduard! We are so glad to hear that Arturo was able to help you find the perfect Highlander for you. We appreciate your business and hope you enjoy your new car!

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

Verified Customer
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2023
verified customerVerified Customer
10
Loved the buying experience
McCords made it very easy to purchase the vehicle I wanted!
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 04/17/2023 03:53 PM

Thank you for your kind words! We are so glad to hear that McCords made your experience purchasing your Mazda3 Hatchback a breeze. We strive to make sure our customers have the best experience possible. Thank you for choosing Vancouver Toyota!

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

AM
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Anna M.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2023
10
Category: Sales
Great experience!
Arturo went above and beyond. He was not pushy about anything and gave us the best deal out there! Would recommend to anyone who would want a great deal and a great experience at the Vancouver Toyota McCord Dealership!
Employees worked with

AM
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Anna M.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2023
10
Category: Sales
Great experience!
Arturo went above and beyond. He was not pushy about anything and gave us the best deal out there! Would recommend to anyone who would want a great deal and a great experience at the Vancouver Toyota McCord Dealership!
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 04/16/2023 09:46 AM

Thank you for your kind words, Anna! We are so glad to hear that Arturo provided you with an excellent experience. We strive to provide the best service and deals to all of our customers. We look forward to seeing you again soon!

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

KK
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KAILA K.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2023
verified customerVerified Customer
10
Exceeded expectations
Thanks Art for helping me find my perfect car and thank you Robert for helping with the tedious finance tasks! It was a pleasure working with everyone.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 02/05/2023 03:32 PM

Hi Kaila, 
Thank you for sharing your experience working with Art in our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
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