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Adam Ritch

Service Advisor
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(278 reviews)
68

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Verified Customer
Airway Heights, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2023
verified customerVerified Customer
10
Category: Service
GREAT
GREAT, always above par.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 12/04/2023 01:35 PM

We are so glad your experience exceeded your expectations! Our team is dedicated to achieving the highest level of customer satisfaction and we are thrilled you experienced that with us.

Employees worked with

Verified Customer
Airway Heights, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2023
verified customerVerified Customer
10
Category: Service
GREAT
Best Ford dealerships around, Mike White.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 11/07/2023 12:11 PM

Thank you for recognizing our dealership! We are glad to be your first choice when it comes to Ford. We strive to provide exceptional customer service and quality vehicles. We look forward to continuing to serve you in the future.

Employees worked with

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Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2023
verified customerVerified Customer
10
Category: Service
Excellent Service
.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 11/07/2023 12:13 PM

Thank you for your review! We are delighted to have satisfied your needs and to have earned a 5-star rating from you. We strive to provide our customers with exceptional service and are glad that we could do that for you. We look forward to serving you again in the future.

Employees worked with

Verified Customer
Airway Heights, WA
Ford F450
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2023
verified customerVerified Customer
10
Category: Service
GREAT
ALWAYS WONDERFUL TO WORK WITH
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 10/19/2023 10:39 AM

Thank you for taking the time to share your positive experience. We are delighted to hear that you had a great experience with our team. We strive to provide the best service to our customers and are glad to know that our efforts are appreciated.

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2023
verified customerVerified Customer
10
Category: Service
Excellent Service
.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 08/30/2023 04:16 PM

Thank you for taking the time to share your experience with us at Mike White Ford of Coeur d'Alene. We sincerely appreciate your kind words and are delighted to hear that you had a positive experience. We strive to provide excellent customer service to all of our customers and are glad that this was your experience. We hope to see you again soon.

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2023
verified customerVerified Customer
10
Category: Service
Excellent Service
.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 07/27/2023 09:42 AM

Thank you for your excellent review! We are so pleased to have provided you with excellent customer service and a great car-buying experience. We appreciate your business and look forward to seeing you again soon!

Employees worked with

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Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2023
verified customerVerified Customer
10
Category: Service
Excellent work
Fast and efficient
Gracie W. from Mike White Ford of Coeur d'Alene responded on 07/27/2023 09:41 AM

Thank you for taking the time to review Mike White Ford of Coeur d'Alene. We are proud to provide fast and efficient service to all of our customers. We appreciate your support and look forward to seeing you soon!

Employees worked with

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Verified Customer
Airway Heights, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2023
verified customerVerified Customer
10
Category: Service
Excellent
Never have any issues with service here. Special thank you to Adam.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 07/18/2023 09:24 AM

Thank you for taking the time to share your positive feedback about Mike White Ford of Coeur d'Alene. We are so pleased to hear that you have had a great experience with us. We truly appreciate your business and it's wonderful to hear that Adam was able to add to that experience.

Employees worked with

Verified Customer
Hayden, ID
Ford MOTCHS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2023
verified customerVerified Customer
9
Category: Service
Nice experience!
Friendly and professional experience working with Jonathan and the rest of the team. Always happy with Ford products.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/01/2023 01:38 PM

Thank you for taking the time to share your experience with our team. We take pride in providing a friendly and professional environment, and are thrilled to hear that you are always happy with your Ford products. We hope that you continue to have a positive experience with Mike White Ford of Coeur d'Alene.

Employees worked with

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Verified Customer
Airway Heights, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2023
verified customerVerified Customer
10
Category: Service
Always on top of it
The staff of Mike White Ford are always superior on their service and have wonderful staff, always smiling with great attitude and always willing to help you out. BIG shout out to Adam for always helping us out here at Northern Imports!
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/25/2023 08:24 AM

We are so pleased you had a great experience with our team here at Mike White Ford! Our staff takes great pride in providing excellent service to our customers and it's wonderful to hear that Adam went above and beyond for you. We are grateful for your kind words and for your continued loyalty.

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2023
verified customerVerified Customer
10
Category: Service
Excellent Service
.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/22/2023 03:29 PM

Thank you for the positive feedback! We are so glad that we were able to provide excellent service. We appreciate your business and look forward to helping you out in the future.

Employees worked with

Verified Customer
Rathdrum, ID
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/04/2023
verified customerVerified Customer
3
Category: Service
Long wait for appointments
Horn/alarm stopped working shortly after I had an oil change. The soonest appointment was 5 weeks out after that appointment it took another 3 weeks to get the right parts and right before that appointment they called to reschedule my appointment for a week later. The only reason that this is a 3 star review is because the guys in the service department were really nice and friendly.
Employees worked with

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Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2023
verified customerVerified Customer
10
Category: Service
Excellent Service
Great Staff...
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/24/2023 04:29 PM

Thank you for your kind words! We are so pleased to hear that you had a great experience with our staff. We strive to provide excellent customer service and we are glad that we could meet your expectations. We appreciate your business and hope to see you again soon.

Employees worked with

PM
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PATRICIA M.
Rathdrum, ID
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/13/2023
verified customerVerified Customer
2
Category: Service
Wait time
I was told half a day and it took longer and no updates during the fix when it was done parked my truck way out in parking lot instead of bringing it to service as they did before . I have a bad knee which they knew and I wondered the parking area looking for my car!
Employees worked with

LG
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LINDA G.
Spirit Lake, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2023
verified customerVerified Customer
9
Category: Service
Fast turn around
Easy process and great service
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/03/2023 08:21 AM

Thank you so much for your kind words, Linda! We are so glad to hear that you had an easy process and great service. We strive to provide the best customer experience possible and are thrilled that we were able to do that for you. We appreciate your business and hope to see you again soon!

Employees worked with

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Verified Customer
Saint Maries, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2023
verified customerVerified Customer
10
Category: Service
had great service
the service was great
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/06/2023 05:01 PM

Anonymous, thank you for the great review! We will pass your kind words along to our team. Thank you for choosing Mike White Ford of Coeur d'Alene!

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2023
verified customerVerified Customer
10
Category: Service
.
.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/06/2023 04:49 PM

Anonymous, thank you for the 5 star review! We look forward to serving you again in the future at Mike White Ford of Coeur d'Alene. 

Employees worked with

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Verified Customer
Airway Heights, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2023
verified customerVerified Customer
10
Category: Service
Great Company
Mike White always does superior work for us and very quick.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/22/2023 10:47 AM

Anonymous, thank you for the great review! We look forward to serving you again in the future. 

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2023
verified customerVerified Customer
10
Category: Service
Excellent Service
Excellent Service From Adam and The Crew
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/16/2023 09:24 AM

Anonymous, thank you for the excellent review! We'll be sure to pass along your kind words to Adam and the team! Thank you for choosing Mike White Ford!

Employees worked with

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Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2023
verified customerVerified Customer
10
Category: Service
.
Excellent.....
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/26/2023 02:21 PM

Anonymous, thank you for the excellent review! We're grateful that you choose to come to Mike White Ford!

Employees worked with
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