We recently bought an SUV from Joey at Vision Hyundai in Henrietta. We were greeted with a friendly s
mile and great customer service from the moment we walked in. Joey took the extra time to answer all our questions and have vehicles ready to test drive after we explained what we had in mind. I thought the process was going to be so much more stressful dealing with a car salesman. He was always upfront and honest and gave us everything we asked for.
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David made the service great from start to finish. I feel that it is very important to get things don
e all
at one visit. When you are a working person you need things to go easy. I have to say Saturday are
for a working person. Sometimes your job does not like getting out for service. Plus in this day and
age people have many hats to wear each day.
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Dayri O'neil from City World Hyundai assisted me on my 2024 Hyundai Sonata Hybrid. She was excellent
from start to finish. I travel 2 hours to the dealership and I will do it again. The price of the car was excellent saved me thousands and the finance manager was Awsome as well. Not pushy on all, gave great pricing on additional services if I had wished to to purchase. Overall I had a great team that cared for my happiness and repeatedly checked on my continued happiness of the car. Thanks again City Wold Hyundai for an excellent buying experience.
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Josh Gray and his whole team was fabulous. I previously had some bad experiences! He listened and wen
t above and beyond. Every person I encountered was willing to help and work to get me the best deal possible. Thank you all so much! Feeling blessed from the whole team!
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Came in for oil change, they always check and see what else needs to be done, to let me know ahead.
Mike called me ahead of time and scheduled the appointment so I wouldn't have to wait.
Their service manager Michael Huskey is also on top of things and is very helpful.
I recently brought my 2021 Hyundai Palisade in for a number of needed repairs.
My service writer Mar
cos was especially helpful in guiding me through the process.
He took great care to communicate well with me and with the service technicians.
He was friendly, knowledgeable and eager to ensure that all of my service requests were fulfilled.
He also helped me out with convenient Lyft transport to and from work while service was being performed on my vehicle.
Hats off to you Marcos for providing outstanding customer service.
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Everyone knew what was needed; the records of prior service were outstanding, and there was no pressu
re to have something done. Josh does an outstanding job in having your car serviced and talking to you about your needs.
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Una atención muy ética, cálida y humana, muy buena orientación.
Quiero agradecer a ustedes por su atención, su representante de ventas Daryhen Borjas, me dejó la mej
or de las experiencias, me hizo sentir segura, me presentó todas las opciones para que yo pudiera elegir la que mas me convenia, según mi presupuesto y requerimientos, estoy super satisfecha y mas, gracias por la paciencia y el tiempo que con dedicación se tomaron para atenderme, me llevo la mejor impresión y sin duda los recomendaría. Muy profesionales Daryhen y Alex Tulín (manager). Agradecida por todo.
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