One small issue in an otherwise perfect experience.
Everything related to the customer waiting area, the service, and the work done to my vehicle was per
fect as usual except for one item. The windshield washer fluid reservoir was empty, even though the maintenance report said that all fluids were topped off. I think this is the first time I've had a less than 5 star experience here, being a regular customer for seven or eight years, but it's still probably a 4.8.
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My daughter recently relocated from Buffalo, NY to Hillsboro for her career. It was necessary to arra
nge for a car lease that would provide her with a vehicle when she arrived in town. Seth Peterson went above and beyond all expectations to help us with our choices, lease details, insurance and financial details. He even offered to pick her up from the airport! The car was cleaned and gassed up and waiting for her when she arrived. My daughter and I are extremely grateful to Seth and CJ Maglangbayan, the finance manager, for their professionalism, courtesy and assistance. I highly recommend leasing or buying a car from this dealership.
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Once again my expectations were met …treated with great care and kept me informed about my car (MARY)
…my experience & TRUST are at 100% ….I depend on these people for their honesty & trust …thank you Hyundai and Erin Gassin for your trusted service to make me feel safe in my car ?
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while buying a new Tuscon, Eric was very helpful being my salesman again!!
Eric again was my salesperson for a third tim I believe, he helped me answered all my questions and I
would highly recommend him to anyone at the Hyundai dealership. My son went with me to pickup my new car and he has dealt with alot of car salesmen and he also said Eric was one of the best he has spoken to!! Thank you again Eric!
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We had a GREAT Service experience. Daniel was Awesome!! We had an appointment on Monday morning @9am.
& had our car by 5:30 same day..I Will be honest and say I do not like taking my cars to dealership because of High cost, but needed to in this case. Our Service advisor..Daniel Chavez called my wife and I at least 3 times with updates/options.He was extremely patient & helpful.If need to, I will come back??
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I am so pleased to make this post it is not often (if ever). that I am compelled to write a post BUT,
I want to let the world know about the customer service experience I have had with this dealership. I have never felt like I was just a customer or that I am gonna be ripped off. The reps answered all my questions and informed me of my options. They explained everything to me in detail. The GM -owner should be very proud of his team THEY are wonderful.
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