All the years I have been with this dealership I have nothing but good things to say. The people are
friendly and efficient. The service is done in a (done the first time) way.
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My wife and I leased a 2025 Hyundai palisade's.Are salesman Troy is a true professional.Courtious,kno
wledgeable and always available.Highly recommend Garvey Hyandai in Plattsburgh!!
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The website is lacking. It should not be this difficult to schedule an appointment on line.
Total
ly frustrating. If you forget your password it is another nightmare.
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I’m not exactly a spring chicken and over my adult life I have bought quite a few vehicles. I rank th
e experience somewhere between a root canal and a colonoscopy. Today, however, was my best experience ever purchasing a CPO Hyundai Tucson Hybrid! My faith in car dealers has been restored. I did my research beforehand and knew what I wanted. I made an appointment with Kyle Johnson to test drive the vehicle. He was the most knowledgeable and helpful sales person I have dealt with. No pressure, no games, no nonsensical wearing me down with long waits. I got my KBB trade-in price, the new car price was just as advertised, and Kyle was supremely patient with my non-native technology questions. He took the time to walk us through every function and made the necessary arrangements for a second fob and to get some paint touch-up scheduled. He even came to our home on his lunch break to help set up the garage door opener function. That NEVER happens. Trey made the financing a pleasant experience, as well, going above and beyond to find the best APR. In short, this was the easiest and fastest experience I have ever had at a dealership. Machens Hyundai earned a customer and a positive conversation with anyone who will listen. Thanks to all!!
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Like a gift from heaven - after a car T boned my Huyundai Accent they jumped in and handled the tow a
nd care of my totaled car. Thank y’all so much !
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Kelli Carr was very helpful when purchasing our new vehicle. We had previously purchased a vehicle fr
om Central Valley Hyundai and decided to purchase a bigger vehicle. Kelli showed us numerous vehicles before finding the right one, he was very informative and answered all of our questions.
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My wife and I have leased 5 vehicles from Prestige since 2017, most recently a 2023 Tucson last week,
and have been reasonably satisfied with this dealership. The biggest downside is that it can be very difficult to reach a real person by phone, other than the Service Dept, after the sale is completed.
THE REALLY BRIGHT SPOT is CHRIS HALL, the salesman who has handled all of our transactions! He's very straight-forward, has integrity, and listens to our needs and makes appropriate recommendations. (Their sales reps are salaried rather than commissioned, so there's no pressure on them to upsell, which is refreshing!) Chris is the reason we keep returning to Prestige. Without him, in our opinion, Prestige would just be another car dealership.
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