OVERALL MY EXPERIENCE WAS SATISFACTORY; NO MAJOR CONCERNS.
SHANNON IS AN EXCELLENT AMBASSADOR OF THE COMPANY AND SHOULD BE REWARDED FOR HIS LOYALTY.
HE TOOK
THE TIME FROM HIS BUSY SCHEDULE TO FULLY EXPLAIN REPAIR ITEMS NEEDED & WHY, WHAT I COULD DO TO IMPROVE CAR PERFORMANCE, AND HOW TO COMPLY WITH THE NEW HYUNDAI MAINTENANCE MILEAGE LIMITS.
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Salesman was very knowledgeable & friendly. We felt comfortable & not pressured. Negotiating was fair
ly straightforward & easy. Very satisfied with the features on the vehicle.
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We're an experienced older couple with a superior nose for deception or misinformation. Chris was ou
r sales guy and gave consistent honesty and understanding of our needs. They don't try to "sell" you something. I did price other Hyundai dealerships before going there and they were a few thousand cheaper in the end. Makes our choice easier. The groups' kindness and being professional gave us a firm commitment to buy our next Hyundai there. Thanks to y'all who work there for being righteous with us. See you again!!
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JaVon Wallace was our Service Advisor today and we were so pleased woth his professionalism and frien
dliness.
We felt well taken care of and appreciated.
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My husband and I leased an Elantra a year ago and went for our first oil change. What a wonderful su
rprise finding out the oil change and tire rotation was FREE! And the next one is, too. After I checked in our car for the service appointment, I went to say hi to our salesman, Keith Tompkins. He ran up to me, giving me a big hug! Wow, what a fun and energetic place. Even the people behind the service department desk were in great spirits, laughing and enjoying what they do, serving customers so very well. I highly recommend Lafontaine for anyone looking for a great deal and fantastic service!
No wonder they call it the Family Deal, because they really make everyone feel like family!
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At 700 miles Brake System Warning lights came on, and the brakes felt as though the power assist was
off. Despite the fact that the car was purchased at Ray Skillman in INDY, I took it to the nearest Dealer/Service Center which was Andy Mohr in Bloomington. The technician discovered that the brake position sensor was mis calibrated. After recalibrating, the warning was gone, but more importantly the vehicle then routinely made 35-45 mpg whereas before recalibration it was typically getting 25-35 mpg suggesting that the brakes were dragging from the outset. So Kudos to the Service staff at A M Hyundai.
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First off I would like to say thank you to the whole Hyundai service team for all their hard work.
Secondly, I’d like to thank Mike Schmidt in particular. He really knows how to treat a customer and have a fun time while doing it. You can tell this man really enjoys his job. Thank you for being efficient, accommodating, and just plain awesome! Yeah baby!
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Having came in worried about not getting approved because of my income and being young with not the b
est credit, i could’ve of asked for a better experience, i would recommend going to chef ed 100%! not only will he try to accommodate to your needs and get you the best deal but he will entertain the hell out of you! Chef Ed helped not only me but my mom as well! Chef Ed i hope you have the most blessed life! you were so kind and so funny! thank you for everything! E&J <3
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The service is incredible, very knowledgeable and friendly staff. I trust that the service done and/o
r recommended is what is needed. The staff even know us by name. I wouldn’t change them and totally recommend them.
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