If you don't buy from Coastal Hyundai, First off what are you doing? Secondly, Tiger Woods has a Gene
sis so it makes you cool when you buy one.
Thirdly, it is just as welcoming as grandma's house on thanksgiving with the guarantee of juicy/tender turkey..... No doubt will you be beyond happy with the car you purchase here. The technology and even the special edition features (see sales rep Travis nelson for details). The sales team wants you to love the ride and be safe! My experience was absolutely amazing and I am fully satisficed with my car. I recommend peaking in to see the friendly faces because they really are a family and it makes the buying "hassel" more pleasurable.
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Accompanied my niece to pick up new Tucson. Her first experience with a new car purchase. Arrived at
scheduled time. Apparently another customer arrived 3 hours late for their appointment and they took them ahead of us. We arrived at 5 pm and didn’t get out until 8pm. Very disrespectful and disappointing. I called and left VM for sales manager and requested follow up call to discuss. Mr. Kertes couldn’t be bothered to call me back. Also we put down a substantial amount of cash on the car and was told we needed a cashiers check which we brought. Then we were told that a cashiers check would trigger a form being sent to IRS and that we could have used a personal check which would not have triggered a report. Josh was fine as a salesperson but the decision to put another customer ahead of us was made by people above him. Not a pleasant experience. Being ignored by sales manager is not okay. Also based on my recommendation to use Bowser my niece drove from north hills to purchase car here. Won’t make that recommendation again!
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Hunter was a very kind personable service rep. I was in and out in an hour. I was very Happy with t
he service that Hunter provided and the mechanics that worked on the car. Thank you
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I recently had the pleasure of working with Avi Reddy for purchasing a 2023 Hyundai Santa Fe. From st
art to finish, the service was exceptional, I couldn't be happier.
Avi Reddy was incredibly professional and knowledgeable. He took the time to assess my needs and provided expert recommendations tailored to my specific needs. The attention to detail was evident throughout the entire process, from the initial consultation to the purchasing my vehicle.
The quality of the SUV exceeded my expectations. Not only it looks fantastic, but I can already feel the difference in energy efficiency. It's clear that Avi Reddy prioritizes and ensure customer satisfaction.
Furthermore, Avi was very punctual, efficient, and respectful of my time, I didn't have to wait for an appointment with him.
Overall, I highly recommend Brookshire Hyundai for anyone in need of purchasing a vehicle. Avi Reddy's professionalism, expertise, and commitment to excellence truly set him apart. I will definitely be turning to him for any future vehicle needs. Thank you, Avi Reddy for a job well done!!
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I have never given ANY dealership service department a positive review until now. I needed a repair
that only a Hyundai dealership could complete. I live 3 hours from the nearest Hyundai dealership. I called the parts department and asked them to order the part I needed (I had been told by other dealerships the part was on backorder.) They had it in stock. I was able to schedule an appontment that was not inconvient for me. Mr. Washington at the service dest worked hard with my insurance company getting things taken care of on that end of things. The repair was done in a very short period of time, knowing I had traveled 3 hours to be there and had to wait and than drive back home. It truely felt like I was working with my local, hometown repair shop. I could not have aske for a better experience!!
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I have had to come in to the dealership a couple of times and every time Mirena has been there to sav
e the day. My daughter goes to university of Saint Augustine. We live 5 hours away. So it is hard to take care of car trouble when they come up. This time my daughter hit a pop hole and popped a tire. She was able to get her in for a new tire and fix the alignment. Plus some scheduled maintenance. She went above and beyond to make sure that my daughter would be safe to travel home. I can’t thank her enough.
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