Had a scheduled appointment, but had an emergency repair needed. The understanding and professionalis
m of this business is by all means is very much appreciated for the kindness and high quality of repairs. I have been doing business with Da-Val’s for over 40 years
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Extremely satisfied with the work that was done to my vehicle, I own about a 30yr old truck they had
no issues working on it. There was no issues with accepting "customer supplied parts" like some shops do, they kept me informed on the work that was being done and any additional parts that needed to be purchased to complete the job. They were upfront and honest every step of the way. Fair price and employees were friendly. Strongly suggest bring your car/truck here to be serviced, at least you know it's in good hands.
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Went in for an oil change, was informed that there were issues with my brakes. I know nothing about c
ars, so Mike invited me into the garage to view first-hand what was going on, and what he and his team look for routinely. That's compassionate customer service!
Granted, this is about a year after someone crashed my car and I asked Mike to put it on his lift to tell me what I needed to restore safe driving. He could have rattled off a littany of work that would have padded the business nicely, but he didn't. He and I worked on a long-term service plan to keep my aging car in good health as long as possible.
I consider Mike a partner in keeping my car in good working order. He has more than adequately held up this arrangement over the years, and I'm grateful for it.
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Kevin was able to service my vehicle with just a few days notice. I can always count on them to make
the necessary repairs without upselling or overcharging. Thanks Kevin!
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