Big thanks to Kevin Havey and the team! Being a single woman can be intimidating when car shopping. I
was pretty anxious after a horrible experience at a different local dealership (not Zimbrick). Kevin was really easy going, very knowledgeable and communicated each step of the process. The team made me feel more comfortable than any dealership I've gone to before. Thanks Kevin!
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The service was prompt - I arrived at their opening time of 7:30 and was first in line to be serviced
. I depend on their honesty regarding what is needed to be done for uninterrupted service.
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I was in Middleton visiting my son. My 2006 Nissan had a battery cable issue as I was ready to leave
town to drive back to North Carolina. The great staff at Jim's garage diagnosed and fixed my car in one hour and had me on the road. What a knowledgeable great, honest, polite garage to have your car fixed. I thank them so much for being great people and helping me in my time of need.
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Fixed issues I had with replacing thermostat and worked with me to keep me informed and minimizing co
st while doing an excellent job on repair. Went the extra mile to satisfy customer
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Oil change done on Tuesday. Needed wipers replaced and thought it would be extra time. They took care
of it promptly even though I did not tell them about that when I made the appt. Things like this are why I
keep coming back.
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