They were a little understaffed on a very busy day, but they managed to swap our snow tires in a reas
onable amount of time. I appreciate the personalized touch you get when you talk to the guys behind the counter here. Even after several managers through the years, I can always expect good service from these guys.
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Called Derek after our the transfer case on our truck broke and we couldn’t drive it. We weren’t sur
e how much it was going to cost to fix, but with shortages in parts and busy mechanics, it was fixed much quicker and for less than we expected. We highly recommend Aurora Clutch snd more.
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Thanks to Derek and Shavam and Shay and James and manager Chris for a great experience buying a new H
ighlander! All were incredibly friendly and helpful. I have been taking my 2012 RAV4 there for service for ten years and plan to continue my service there for my new car. I have had great experiences with the service team and now the sales team. Highly recommend!!
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This Thursday when I drove at 90, the dashboard of my old C300 turned to full red with battery icon i
n it, also steering is difficult. Per ChatGPT, it is not a simple battery issue but probably related with charging system. I immediately stoped and towed it here. It was diagnosed quickly and fixed within two days considering there are lots of other appointments and near holidays. The real issue is drive belt and acc belt idler pulley which caused charging problem. I am so thankful because it is near Christmas and I really need the car for my work. The admin and engineers here are awesome! I really appreciate it!
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Told my self I wouldn't buy new. After Peter Hubris helped my girlfriend a month ago with her 2018 To
yota RAV4, she couldn't stop raving about her new car. I was curious and I wanted to see how competitive the pricing was in comparison with the classifieds and other dealers. Couldn't be beat. Not only will Peter give you a competitive price, Peter will make sure you're informed and as comfortable as can be throughout the entire process. Today, I also came to buy a 2018 Toyota RAV4. My ankles dislocated so I came in crutches. It was busy but that didn't stop him from helping me move everything over from my old car, including a Thule. Nothing to say but good things working with Peter. His desk is to the far left back corner towards the window if you're looking for him. Haven't worked with any other of the staff, but I'm sure you can't go wrong here.
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The folks at JE Wheel are great to work with and honest. They are quick, efficient and seem to be abl
e to get things in a timely manner. This was my 4th visit to them and I refer anyone I can.
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The dealership told me a couple serious repairs were needed on my VW when I took it in for a simple b
rake job. I took it to German Auto looking for a second opinion and hopefully a better price. They discovered that the dealer was wrong and only 1 repair was needed, which they did for less than the dealer’s price. The other was actually something different, very minor and extremely inexpensive. I am incredibly grateful! Everyone is very friendly, helpful and really knowledgeable. They have my business going forward.
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Our front brakes on our Ford Taurus SHO needed replaced. The day of our appointment they discovered t
he wrong brakes were sent. They got on the phone and the correct brakes were there by 10:00 am. Only an hour past when they planned to start. That said they got on them immediately and we were out of there around 11:45. Very efficient and fairly personable. We will go back with any other automotive issues as long as we live close enough to do so.
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