I have been using Downtown Automotive for several years. I am always pleased with the service. To my
surprise, Pat, the gentleman who checked you in and out has retired. I wish him the best.
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Tires/Brakes and Oil Change. Fast and great pricing
I made an appointment with Dave for Saturday January 6th. I arrived at 8:30am and I was welcomed into
the shop. Dave had the tires required for the car ready to go. I asked that he inspect the brakes because they were making noise. The car has 47000 miles and needed rear brakes. The parts were ordered, delivered and installed quickly. I also asked for a synthetic oil change. They promptly took care of that as well. I was out of the shop and on my way by 11:30. Simply great service by Dave and his team.
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Above and beyond quality work and customer service! This was the best service in all aspects that I
have ever experienced. They cared enough to help make my insurance situation successful, they arranged for my rental car pick up, they went above and beyond what was needed to make sure the repainting of my car looked great, resurfaced a headlight to make it looked new to match new one, drove my car to tire speciality shop to have suspension checked for safety and most jaw dropping customer service was when they called me to say my car was ready for pickup. They noticed that my driver side wiper spray wasn't working and said they hoped it was okay that they fixed it, at no charge. I had been driving my car for 6 yrs and tried many times to get some place to fix it and always being told too expensive and very difficult to take apart to fix. Make no mistake, these guys are over the top for everything. Workmanship, friendly, caring and efficient service. I took them cookies and muffins as a thank you for taking such good care of my car and me.
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Have taken several of are vehicles here for oil changes, and now now have had some major repairs . Th
ese repairs were fair price and only what I needed, no bs up sales. Clint is a fair and
honest as are his mechanics. Ted C.
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Great team to work with. Damaged my Tacoma right before my vacation and they went out of their way t
o work within my timing. Actually completed a day before their estimate. (In spite of my insurance company wanting to hold out for a cheaper part)
Work was perfect. People were a pleasure to work with and made the process painless.
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