My Third and Last Hyundai - A Lemon with Zero Support
This is my third Hyundai that I have purchased new, and also this is my last time purchasing any Hyundai in the future. This car has caused me an extreme inconvenience and I have been treated like all that I am is a finance account number. I purchased my Sonata on 7/5/25 and drove it four days to work that week. On 7/8, I experienced my first intermittent transmission slip - the car still will do this - under low to moderate acceleration, the transmission will not shift at the correct time, rev super high, and dump into the next gear. On 7/11, the car would not start and was towed to the dealership. On 7/16, I was told by the dealership that the battery was the cause of the no start and transmission issue of which they could not replicate. I brought the car home and tried to leave again on 7/20. It did not start again at 263 miles and was towed back to the dealership. On 7/24 the dealership finally agreed to fix the minor damage that the car had when I had purchased it. On 7/25, I picked up the car again. This time the brake switch had gone bad.
The general manager of the Hyundai dealership finally called me after waiting at his dealership for a half hour, with each employee telling me a different time of when he would be back (an hour, a few hours, 15 minutes, and even a "he won't be in today"). This man and his service advisor basically said that there was nothing I could do and that he had only had one vehicle be lemon lawed in 20 years. After 10 days in service over two times, this general manager told me to bring the car back and to come in and get a loaner. There were no loaner cars available over the entire duration of my service visits, which caused me an extreme hardship and inconvenience with my job.
Hyundai corporate will not complete a buyback or reimburse me for any of my inconveniences and money spent on rental cars to get me around. Hyundai corporate has stopped answering questions and will only say "please refer to your state's lemon law".
So here I sit 8/5/25, with a proven unreliable vehicle, lost wages from missing days and lost money from having to get a rental car, waiting for this Sonata to eventually break again before 12,000 miles and/or 1 year so I can take this case to a lemon law attorney.
Stay away from this brand or hope that you do not buy a brand new broken car.