Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1206 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.9
  • Features
  • Poor
    Fair
    Good
    Excellent
    9
  • Build Quality
  • Poor
    Fair
    Good
    Excellent
    9
  • Fun
  • Poor
    Fair
    Good
    Excellent
    9
  • Reliability
  • Poor
    Fair
    Good
    Excellent
    9
  • Performance
  • Poor
    Fair
    Good
    Excellent
    8.9
  • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.2
  • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.3
  • Interior
  • Poor
    Fair
    Good
    Excellent
    9.3
  • Styling
  • Poor
    Fair
    Good
    Excellent
    9.2

Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1206 Reviews)

RM
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Reynold M.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2025
Verified Review

We replaced a 2014 Santa Fe and didn't consider any other vehicle!

Outstanding value and reliability!!
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

MB
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Michael B.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/11/2025
Verified Review

2025 Santa Fe XRT

Reliable, and affordable, small sized 3 row suv with great factory warranty.
    Value
  • 9
  • Build Quality
  • 9
  • Reliability
  • 9
  • Exterior
  • 9
  • Interior
  • 10
  • Features
  • 9
  • Fun
  • 7
  • Performance
  • 5
  • Comfort
  • 9
  • Styling
  • 9

JM
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John M.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/11/2025
Verified Review

Bad rotors and brakes at pick up

Car was driven from Rochester to Buffalo by dealership. I picked up the brand new vehicle and right away noticed a bad vibration in steering wheel and pulsating when breaking. Had to take it back to the dealership twice before they fixed it and I live on the other side of town. No we’re so sorry, nothing. They did not even offer to fill my gas tank up, nothing! Horrible customer service. They had my car for days and had to replace the rotors and brakes. I will never go back to Northtown Hyundai again! We were leaving for our cottage in Canada which is 250miles each way. Was told they would do the work when I got back. They really wanted me to drive my grandkids 500 miles and on the QEW with bad brakes and rotors??? Ridiculous. I spoke with my sales rep Sierra who said she’d call me right back about the situation because she was with a customer. Never heard from her again! All they wanted was the sale, people mean nothing to them. It’s disgusting. Car itself is fine. The heated seats I notice do t work sometimes so my husband is going to check the connections. Not sure if I got a lemon or what. Disappointing.
    Value
  • 6
  • Build Quality
  • 1
  • Reliability
  • 6
  • Exterior
  • 8
  • Interior
  • 8
  • Features
  • 8
  • Fun
  • 8
  • Performance
  • 8
  • Comfort
  • 9
  • Styling
  • 8
Hyundai Motor America responded on 09/11/2025 06:10 AM

We’re so sorry to hear about your experience with one of our dealerships. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc


RM
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Rafael M.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2025
Verified Review

Fun and comfortable

An Excellent SUV with a Single Regret The 2025 Hyundai Santa Fe is a game-changer, presenting a bold, adventurous new face in the mid-size SUV segment. While its boxy design hints at rugged capability, the true story of the Santa Fe is its profound commitment to comfort, practicality, and an enjoyable driving experience. A Comfortable and Fun Ride From the moment you get behind the wheel, the Santa Fe impresses with its smooth and composed ride quality. It effortlessly soaks up bumps and road imperfections, making both daily commutes and long-distance road trips a serene experience. The turbocharged 2.5L 4-cylinder engine, with its impressive 277 horsepower, provides ample power for confident acceleration and highway passing, making this SUV not just comfortable but genuinely fun to drive. The handling is responsive and stable, ensuring you feel completely in control whether navigating city streets or winding back roads. Interior Space and Smart Features The interior of the Santa Fe is where its design philosophy truly shines. It offers a spacious cabin with seating for up to seven passengers, with generous legroom and headroom in the first two rows. The third row, while best suited for children or short trips, is a valuable addition that significantly enhances the vehicle's versatility. For those moments when cargo takes priority, the second and third rows fold down to reveal a cavernous 79.6 cubic feet of space, more than enough for all your groceries, luggage, or even bulky furniture. Hyundai's commitment to modern technology is evident throughout the cabin. The infotainment system, with a 12.3-inch touchscreen, is intuitive and responsive, seamlessly integrating with your smartphone via wireless Apple CarPlay® and Android Auto™. The sound system is equally impressive, delivering crisp, high-quality audio that makes every journey more enjoyable. The One Regret: A Lesson for Future Buyers While the Santa Fe is an outstanding vehicle, you noted one key takeaway: a wish to have chosen a higher trim level. This is an important insight for anyone considering this SUV. The base and lower-tier models offer an exceptional package for the price, but upgrading to a Limited or Calligraphy trim unlocks a new level of luxury and convenience. For example, higher trims may include features like: Premium Nappa leather seating Heated and ventilated front seats A 12-speaker Bose® premium audio system A 12.3-inch digital instrument cluster A 12-inch head-up display These premium touches enhance the already great experience, making the Santa Fe feel truly high-end. While the lower trims are fantastic value, considering a higher tier is a worthwhile investment for those who crave the ultimate in comfort and technology. Final Verdict The 2025 Hyundai Santa Fe delivers on every promise. It is a stylish, practical, and highly enjoyable SUV to live with. Its comfortable ride, spacious interior, and user-friendly features make it an excellent choice for any family or individual seeking a versatile vehicle. Your feedback is a perfect testament to its quality, serving as both a glowing review of a fantastic vehicle and a valuable piece of advice for future buyers: the Santa Fe is great no matter what, but the higher trims are truly next-level.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

DB
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David B.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/11/2025
Verified Review

Great car with a few qwerks to work out

This car is super comfortable, a great ride with a ton of amenities for the price, which I love. There are a few qwerks that Hyundai needs to address. The driver assist eye sensor malfunctions when glasses are worn or whenever the sun is low in the sky and broken up by a tree line while using cruise control. Add a software update that can either adjust the sensitivity of the sensor or at least mute the alarm so its not constantly going off. The rear liftgate sensor is super sensitive and routinely opens the liftgate when car is parked in my driveway and I am walking past the car. Other than those issues, this car is fantastic and I am super impressed with the build quality.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 9
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 8
  • Fun
  • 9
  • Performance
  • 8
  • Comfort
  • 10
  • Styling
  • 10

WD
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William D.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2025
Verified Review

Great style and value

An amazing level of technology, room and comfort in the 2025 Santa Fe Limited. Two items I do not like are the dim LED indicators on the HVAC control panel (impossible to see in sunlight), and the lack of initial throttle response from a dead stop (ICE, not hybrid). Otherwise it's been a great vehicle.
    Value
  • 10
  • Build Quality
  • 9
  • Reliability
  • 10
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 10
  • Fun
  • 8
  • Performance
  • 8
  • Comfort
  • 9
  • Styling
  • 10

NC
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Nicolas C.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2025
Verified Review

A major upgrade from the previous generation

I've had 2019 and 2023 Hyundai Santa Fe SUVs and the 2025 version is a MAJOR upgrade to the previous ones in all aspects: design, features, tech.
    Value
  • 10
  • Build Quality
  • 9
  • Reliability
  • 9
  • Exterior
  • 8
  • Interior
  • 10
  • Features
  • 9
  • Fun
  • 8
  • Performance
  • 9
  • Comfort
  • 9
  • Styling
  • 9

JL
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Jamie L.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2025
Verified Review

Sweet

Love the vehicle!
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

KD
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Kim D.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/10/2025
Verified Review

Great car

This is a great car with many improvements over the 2023 version. I love it!
    Value
  • 10
  • Build Quality
  • 9
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 9
  • Styling
  • 10

CC
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Cruzelia C.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2025
Verified Review

Santa Fe Limited

I love it. Rides smooth and is very comfortable.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

LH
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Lance H.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2025
Verified Review

More than I was expecting.

I have no compliants or criticism about my 2025 Santa Fe. It checks all the boxes for me.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

BB
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Bonnie B.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2025
Verified Review

We love our Hyundai Santa Fe

We love the size of the vehicle and the smooth ride it gives us. It makes us feel we are in a safe vehicle also. It is fun to drive and very comfortable.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

DM
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Douglas M.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/09/2025
Verified Review

Car

Good car but extremely dangerous front doors
    Value
  • 8
  • Build Quality
  • 1
  • Reliability
  • 8
  • Exterior
  • 1
  • Interior
  • 8
  • Features
  • 8
  • Fun
  • 8
  • Performance
  • 8
  • Comfort
  • 8
  • Styling
  • 8

SS
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Stacy S.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2025
Verified Review

Santa Fe 2025

Such a great fit for my family needs
    Value
  • 8
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

EM
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Erin M.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/09/2025
Verified Review

Great family car

Very spacious, we have the calligraphy and I love the bucket seats, and I love the cargo room. I wish it towed more because I don’t want a truck and we are only a family of three. For some reason when my fingers are cold, the touchscreen don’t work.
    Value
  • 10
  • Build Quality
  • 9
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

MW
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Mandy W.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/09/2025
Verified Review

Great vehicle

I love the looks and comfort.
    Value
  • 8
  • Build Quality
  • 9
  • Reliability
  • 8
  • Exterior
  • 9
  • Interior
  • 8
  • Features
  • 9
  • Fun
  • 10
  • Performance
  • 9
  • Comfort
  • 8
  • Styling
  • 8

CF
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Cynthia F.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2025
Verified Review

Love it!

I love my Santa Fe. It's the size and comfort I was looking for.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 9
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

TC
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Todd C.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2025
Verified Review

Automatic ASG is a Terrible Idea

Too much distracting messages and functions when just wanting to safely drive.
    Value
  • 9
  • Build Quality
  • 9
  • Reliability
  • 9
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 9
  • Fun
  • 9
  • Performance
  • 9
  • Comfort
  • 9
  • Styling
  • 9

CP
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Catherine P.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2025
Verified Review

Santa Fe calligraphy

Love this vehicle
    Value
  • 7
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

RS
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Richard S.
2025 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2025
Verified Review

Best value for size economy and comfort

So far Great.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 9
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

Displaying 20 Reviews

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