We are sorry to hear about your experience with your 2025 Hyundai Santa Cruz, Cynthia. We encourage you to visit another local authorized Hyundai dealership for second opinion or document when the issue is happening, and if safe to do so take video of the concern as it happens. Thank you for sharing your feedback. ^cc
Paul, Thank you for your feedback regarding your (vehicle). We have forwarded your information to the appropriate department. ^cc