Thank you for taking the time to provide us with valuable feedback. We are sorry to learn about the difficulties you’ve had with your vehicle and your experience. Our records show that your case has already been assigned to one of our case managers for assistance. We have escalated your concerns to your assigned case manager for further support.
Genesis Consumer Affairs^mm
Thank you for reaching out to Genesis Motor America. We are very sorry to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative. Thank you.
Genesis Consumer Affairs^mm