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SureCritic / Makes / Genesis / GV80 / 2023

2023 Genesis GV80

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(379 Reviews)
44%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.7
    • Features
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Build Quality
  • Poor
    Fair
    Good
    Excellent
    9
    • Fun
  • Poor
    Fair
    Good
    Excellent
    9
    • Reliability
  • Poor
    Fair
    Good
    Excellent
    8.8
    • Performance
  • Poor
    Fair
    Good
    Excellent
    9
    • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.5
    • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Interior
  • Poor
    Fair
    Good
    Excellent
    9.5
    • Styling
  • Poor
    Fair
    Good
    Excellent
    9.5

Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(379 Reviews)
Write a Review

Reviews

SW
gravatar
Scott W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/06/2025
Verified Review

Service level poor, marketing a loaner/car to your home is a lie

Vehicle is good
    Value
  • 7
    • Build Quality
  • 8
    • Reliability
  • 8
    • Exterior
  • 8
    • Interior
  • 8
    • Features
  • 8
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 8
Genesis Motor America responded on 05/07/2025 06:51 AM

Thank you for reaching out as we appreciate your feedback and insight.  If you require assistance in communicating with your local retailer to address any vehicle concerns, we would like to encourage you to reach out to our Customer Care team at (844) 340-9741 for further support. Thank you.
MM
gravatar
Martha M.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
Verified Review

Mi character is 100%

The Genesis is gorgeous easy to understand and manage and completely excellent driving it
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
AW
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Austin W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/06/2025
Verified Review

My 2023 Genesis Review

I believe the car is a great car. The cons i see are 1) when i turn the car on it automatically come on at 72 degrees even if left at another degree. 2) After raising the temp to 82, the next setting is high. Other vehicles go from 82, 83 , 84 etc. 3) gas milage not great. Pros: great to drive, all the safety features, get met compliments on the style, dashboard is great, love the way you can change colors inside, front grille is stylist, good pick speed for the size. Like the was the door auto shut if someone does not shut them all the way and the app on the phone to control some feature in the vehicle like locking doors.
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 8
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 9
GW
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GAYLON W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2025
Verified Review

Makes me feel a king

I call my Genesis a chariot because it makes me feel like a king. It's luxury at a non-luxurious price! A bargain for your money.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
TT
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Tammy T.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
Verified Review

Proud GV80 Owner

I have been more than pleased with my dealings with the Genesis family of vehicles. I have purchased three: the Hyundai Genesis, Genesis G80, and Genesis GV80, and this last vehicle has exceeded my expectations. Not only is it designed well, but the ride and handling are first-rate. The three-year valet service is a bonus. I will always drive a Genesis!
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
GC
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George C.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/30/2025
Verified Review

very luxury and beautiful SUV except

the repair and maintenance support is not good. I had a small part on the glove compartment break and when I took it to the service center, they were going to charge me 300 and was not able to help me figure out how to purchase the small piece without purchasing the whole glove box.
    Value
  • 8
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
JW
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Jerry W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
Verified Review

Fun to drive, responsive

No negatives, still learning after 2 yrs
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
MF
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Michael F.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
Verified Review

Comfortable quiet ride.

Comfortable and quiet ride.
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 7
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
LH
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Linda H.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/30/2025
Verified Review

Great Car but technology screens are awkward

I love this car but navigating the info screen and settings are a real challenge. Reaching the touch screen can be dangerous when driving. I'm sure "techies" enjoy all the different settings but they are difficult for me. The 3" thick owner's manual is a joke; apparently, I don't use the proper terminology to use the index.
Recommended
    Value
  • 7
    • Build Quality
  • 9
    • Reliability
  • 8
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 8
    • Comfort
  • 9
    • Styling
  • 10
JA
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James A.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
Verified Review

Great motor vehicle

So fun to drive. Quiet on the highway, driver comforts, safety feeling, lot of car for the money.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
RW
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Rodney W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2025
Verified Review

Rodney’s GV80 advantage +

Overall I like my GV80 with exception to what I mentioned. I started with Hyundai and graduated to the Genesis. I find your product to be very reliable. Hands down you have the best warranty on the market.
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 8
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 10
WD
gravatar
William D.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
Verified Review

Review

Genesis car review
Recommended
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
DS
gravatar
Dale S.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
Verified Review

Love this car!

More luxurious than my past Audis BMW and Lexus. Love this car for 75% of what the others cost.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 8
    • Performance
  • 9
    • Comfort
  • 10
    • Styling
  • 10
MM
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Mark M.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2025
Verified Review

Great vehicle overall but room to improve.

Overall I love the SUV. I would make real leather as part of the base. I ended up getting prestige for the 2.5L engine and felt that it should have had nicer interior.
    Value
  • 6
    • Build Quality
  • 8
    • Reliability
  • 7
    • Exterior
  • 10
    • Interior
  • 8
    • Features
  • 7
    • Fun
  • 7
    • Performance
  • 7
    • Comfort
  • 8
    • Styling
  • 10
AD
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Anthony D.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
Verified Review

Great car lots of compliments

Great looking car
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
DJ
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Dorothy J.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
Verified Review

Best car ever

I love driving this car. 375 horsepower car is fast. Practically drives itself. Has 21 lexicon Smooth ride with that luxury experience. Has plush interior, smooth ride, and advanced features, awesome infotainment system.
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 8
    • Comfort
  • 10
    • Styling
  • 10
EG
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Elizabeth G.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/22/2025
Verified Review

Excellent car for the money.

I really love driving this car, it’s very comfortable and fairly easy to navigate the infotainment system. I. Enjoy the drive assist and massage seat only wish the passenger seat had massage as well. I’ve had very few problems and those are small and mainly with the updates to the system. I would recommend this car to friends and family.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 8
    • Fun
  • 8
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 10
DS
gravatar
Daniel S.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/22/2025
Verified Review

Excellent auto line but desperately need stand-alone dealerships.

This is my second Genesis product, following previous purchase of G90. Unless Genesis gets separate dealerships, I doubt I will be back for a third. This pertains to customer service. I recently had a "check engine" light warning. I had the car towed to dealer and then was told it would be as long as a week before they could determine problem. They would not grant me a loaner car until they could be certain it was a warrantied issue. When I complained, I was curtly told to take it up with corporate customer relations! Genesis automobiles should not have to compete for service with lower cost brands and Genesis customers should never expect less than cordial, respectful customer relations from dealerships employees.
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
JP
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Joyce P.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/21/2025
Verified Review

Ft Myers Genesis is a poor excuse for a quality automobile dealership.

The GV80 is not a good choice and it's too expensive. Go with Lexus instead. The AC setup isn't adjustable enough. The electronic features are too difficult to use. The radio sound is poor. The passenger seat doesn't recline far enough. The steering wheel gets dirty very quickly. Acceleration is good.
    Value
  • 3
    • Build Quality
  • 8
    • Reliability
  • 7
    • Exterior
  • 9
    • Interior
  • 6
    • Features
  • 2
    • Fun
  • 4
    • Performance
  • 8
    • Comfort
  • 6
    • Styling
  • 9
Genesis Motor America responded on 04/21/2025 03:31 PM

Thank you for reaching out as we appreciate your feedback and insight.  If you require assistance in communicating with your local retailer to address any vehicle concerns, we would like to encourage you to reach out to our Customer Care team at (844) 340-9741 for further support. Thank you.
HL
gravatar
Howard L.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2025
Verified Review

Genesis

I had to replace the hologram shown on the drivers side windshield. I have a scrapping sound on the driver side wheel well that causes a scratching sound in the steering column. The car has been in the dealer service department twice but I still have the issue.
    Value
  • 7
    • Build Quality
  • 7
    • Reliability
  • 7
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
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