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SureCritic / Makes / Genesis / GV80 / 2023

2023 Genesis GV80

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(464 Reviews)
44%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.7
    • Features
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Build Quality
  • Poor
    Fair
    Good
    Excellent
    9
    • Fun
  • Poor
    Fair
    Good
    Excellent
    9
    • Reliability
  • Poor
    Fair
    Good
    Excellent
    8.8
    • Performance
  • Poor
    Fair
    Good
    Excellent
    9
    • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.5
    • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.2
    • Interior
  • Poor
    Fair
    Good
    Excellent
    9.5
    • Styling
  • Poor
    Fair
    Good
    Excellent
    9.5

Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(464 Reviews)
Write a Review

Reviews

VA
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Valerie A.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/10/2025
Verified Review

very nice car

have to drive an hour to a dealer
    Value
  • 6
    • Build Quality
  • 9
    • Reliability
  • 8
    • Exterior
  • 8
    • Interior
  • 8
    • Features
  • 7
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 8
TV
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Terry V.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/10/2025
Verified Review

They don't tell the truth.

Service is horrible
    Value
  • 9
    • Build Quality
  • 6
    • Reliability
  • 2
    • Exterior
  • 8
    • Interior
  • 8
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 8
    • Styling
  • 8
Genesis Motor America responded on 06/10/2025 07:11 AM

Thank you for taking the time to provide us with valuable. Genesis values your opinion and we appreciate you taking the time to contact us. If you require assistance in communicating with the retailer, our office will be glad to act as a liaison.  We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support.
JB
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John B.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
Verified Review

A beautiful quite comfortable vehicle.

Excellent car with extraordinary styling that’s difficult to identify a weakness. I’m glad I purchased and would definitely buy again.
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
SR
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Steven R.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/09/2025
Verified Review

Could be one of the best vehicles on the road.

Love the car the ride the comfort and options. I have 22,000 miles and driving on a road trip the outside driver rear door handles falls off. Upper chrome part of the handle is gone. I am now out $210.00 if I replace it myself. Not something would expect to fail in a short period of time. To make matter worst my wife's car 2022 G80 was in their repair shop, they are replacing the engine because the failed to replace the oil plug on a simple oil change and the engine froze up. You would think having my wife's car for over a month they would install my door handle at no charge even though I'm buying a part that should not have come off.
    Value
  • 8
    • Build Quality
  • 4
    • Reliability
  • 4
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
Genesis Motor America responded on 06/09/2025 02:50 PM

Thank you for reaching out to Genesis Motor America. We are very sorry to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative.
RR
gravatar
Ronald R.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
Verified Review

Excellent

My gv80 is even better than I expected!
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 10
BJ
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Ben J.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/09/2025
Verified Review

Enjoyable. Drives and handles well. Good gas mil

Outstanding vehicle
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 10
    • Comfort
  • 9
    • Styling
  • 9
CC
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Carolina C.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2025
Verified Review

Excellent Service

Jerry our service advisor, took us short notice for an alert. Our issue was resolved. It maintenance very soon so we got that done while I waited. The waiting area was very clean, well stocked, neat and comfortable. All staff were very friendly. Great job as always.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
SK
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Stephen K.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
Verified Review

In every way a luxury vehicle

Comfortable to drive, many safety features and many luxury features makes the GV80 a great vehicle.
Recommended
    Value
  • 10
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 10
DM
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DONALD M.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
Verified Review

Fun to drive and like the horse power

Good looking car
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
AP
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Alan P.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
Verified Review

12345678910

12345678910
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
JS
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Jeanette S.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
Verified Review

2023 Genesis GV80

We love it!
Recommended
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 8
    • Comfort
  • 9
    • Styling
  • 9
DB
gravatar
Deborah B.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
Verified Review

Love this car!

Love how it drives and the amenities are excellent!
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
DC
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Donald C.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
Verified Review

GREAT LOOKING CAR

Have had no problems
Recommended
    Value
  • 7
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 9
    • Styling
  • 10
JW
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Jeffrey W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/05/2025
Verified Review

Vehicle good, dealership not

Vehicle good, dealership not
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 8
    • Exterior
  • 8
    • Interior
  • 8
    • Features
  • 9
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 9
    • Styling
  • 9
TB
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Terry B.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
Verified Review

Perfect car for us

Very close to perfect
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 8
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
AB
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Alvin B.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/04/2025
Verified Review

Well build

Fantastic suv smooth ride my wife Dream car and she very pleased with it so far.
Recommended
    Value
  • 10
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
MG
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Mark G.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
Verified Review

Love the style and performance

Told a friend of mine and the next day he bought the same one we have
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
ST
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Shelly T.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/04/2025
Verified Review

Vehicle ok. Service horrible

Pros: fuel efficient, great safety features. Cons: horrible service responsiveness, features that don’t work: phone charging station, apple car play, there is no usb-c connection, no wireless connection to use apple carplay
    Value
  • 1
    • Build Quality
  • 4
    • Reliability
  • 4
    • Exterior
  • 5
    • Interior
  • 4
    • Features
  • 1
    • Fun
  • 2
    • Performance
  • 3
    • Comfort
  • 6
    • Styling
  • 3
Genesis Motor America responded on 06/05/2025 06:50 AM

Thank you for taking the time to provide us with valuable feedback regarding your experiences with the Genesis GV80.  Genesis values your opinion and we appreciate you taking the time to contact us. If you have any further suggestions or feedback, please feel free to contact our Customer Care team at (844) 340-9741 for support. Thank you.
TE
gravatar
Tom E.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
Verified Review

i love my genesis

great value for the money. compare to my wifes BMW. I like it better I will do it again
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
DO
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Donald O.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
Verified Review

Wonderful

I really enjoy the comfort features. Like the back message. I really like the acceleration capability to quickly get around.
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
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