Thank you for reaching out, as we appreciate your feedback.  If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support.

We encourage you to visit your local authorized Genesis Retailer for further inspection and assistance. 

Nothing is more important than the safety of Genesis guests'. If you have any questions or concerns about Genesis vehicles, please contact our customer connect center at (844)-340-9741. Thank you Genesis Consumer Affairs^rb 

Thank you for reaching out to Genesis Motor America. We are very sorry to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative.

Genesis Consumer Affairs^mm

Thank you for reaching out to Genesis Motor America. We are very saddened to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative. Thank you.

Genesis Consumer Affairs^mm

Thank you for reaching out to Genesis Motor America. We are very sorry to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 if you have any further feedback or need additional support. Thank you.