2023 Genesis GV80

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(517 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.7
  • Features
  • Poor
    Fair
    Good
    Excellent
    9.2
  • Build Quality
  • Poor
    Fair
    Good
    Excellent
    9
  • Fun
  • Poor
    Fair
    Good
    Excellent
    9
  • Reliability
  • Poor
    Fair
    Good
    Excellent
    8.8
  • Performance
  • Poor
    Fair
    Good
    Excellent
    9
  • Exterior
  • Poor
    Fair
    Good
    Excellent
    9.5
  • Comfort
  • Poor
    Fair
    Good
    Excellent
    9.2
  • Interior
  • Poor
    Fair
    Good
    Excellent
    9.4
  • Styling
  • Poor
    Fair
    Good
    Excellent
    9.5

Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(517 Reviews)

JW
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Jerry W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
Verified Review

Fun to drive, responsive

No negatives, still learning after 2 yrs
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

MF
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Michael F.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
Verified Review

Comfortable quiet ride.

Comfortable and quiet ride.
    Value
  • 9
  • Build Quality
  • 10
  • Reliability
  • 9
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 7
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

LH
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Linda H.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/30/2025
Verified Review

Great Car but technology screens are awkward

I love this car but navigating the info screen and settings are a real challenge. Reaching the touch screen can be dangerous when driving. I'm sure "techies" enjoy all the different settings but they are difficult for me. The 3" thick owner's manual is a joke; apparently, I don't use the proper terminology to use the index.
    Value
  • 7
  • Build Quality
  • 9
  • Reliability
  • 8
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 8
  • Fun
  • 10
  • Performance
  • 8
  • Comfort
  • 9
  • Styling
  • 10

JA
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James A.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
Verified Review

Great motor vehicle

So fun to drive. Quiet on the highway, driver comforts, safety feeling, lot of car for the money.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

RW
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Rodney W.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2025
Verified Review

Rodney’s GV80 advantage +

Overall I like my GV80 with exception to what I mentioned. I started with Hyundai and graduated to the Genesis. I find your product to be very reliable. Hands down you have the best warranty on the market.
    Value
  • 8
  • Build Quality
  • 8
  • Reliability
  • 8
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 9
  • Fun
  • 8
  • Performance
  • 8
  • Comfort
  • 8
  • Styling
  • 10

WD
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William D.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
Verified Review

Review

Genesis car review
    Value
  • 8
  • Build Quality
  • 9
  • Reliability
  • 10
  • Exterior
  • 9
  • Interior
  • 10
  • Features
  • 9
  • Fun
  • 10
  • Performance
  • 9
  • Comfort
  • 9
  • Styling
  • 9

DS
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Dale S.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
Verified Review

Love this car!

More luxurious than my past Audis BMW and Lexus. Love this car for 75% of what the others cost.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 8
  • Performance
  • 9
  • Comfort
  • 10
  • Styling
  • 10

MM
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Mark M.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2025
Verified Review

Great vehicle overall but room to improve.

Overall I love the SUV. I would make real leather as part of the base. I ended up getting prestige for the 2.5L engine and felt that it should have had nicer interior.
    Value
  • 6
  • Build Quality
  • 8
  • Reliability
  • 7
  • Exterior
  • 10
  • Interior
  • 8
  • Features
  • 7
  • Fun
  • 7
  • Performance
  • 7
  • Comfort
  • 8
  • Styling
  • 10

AD
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Anthony D.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
Verified Review

Great car lots of compliments

Great looking car
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 10
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

DJ
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Dorothy J.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
Verified Review

Best car ever

I love driving this car. 375 horsepower car is fast. Practically drives itself. Has 21 lexicon Smooth ride with that luxury experience. Has plush interior, smooth ride, and advanced features, awesome infotainment system.
    Value
  • 9
  • Build Quality
  • 10
  • Reliability
  • 9
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 8
  • Comfort
  • 10
  • Styling
  • 10

EG
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Elizabeth G.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/22/2025
Verified Review

Excellent car for the money.

I really love driving this car, it’s very comfortable and fairly easy to navigate the infotainment system. I. Enjoy the drive assist and massage seat only wish the passenger seat had massage as well. I’ve had very few problems and those are small and mainly with the updates to the system. I would recommend this car to friends and family.
    Value
  • 10
  • Build Quality
  • 10
  • Reliability
  • 9
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 8
  • Fun
  • 8
  • Performance
  • 10
  • Comfort
  • 9
  • Styling
  • 10

DS
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Daniel S.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/22/2025
Verified Review

Excellent auto line but desperately need stand-alone dealerships.

This is my second Genesis product, following previous purchase of G90. Unless Genesis gets separate dealerships, I doubt I will be back for a third. This pertains to customer service. I recently had a "check engine" light warning. I had the car towed to dealer and then was told it would be as long as a week before they could determine problem. They would not grant me a loaner car until they could be certain it was a warrantied issue. When I complained, I was curtly told to take it up with corporate customer relations! Genesis automobiles should not have to compete for service with lower cost brands and Genesis customers should never expect less than cordial, respectful customer relations from dealerships employees.
    Value
  • 9
  • Build Quality
  • 9
  • Reliability
  • 9
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 9
  • Fun
  • 9
  • Performance
  • 9
  • Comfort
  • 9
  • Styling
  • 9

JP
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Joyce P.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/21/2025
Verified Review

Ft Myers Genesis is a poor excuse for a quality automobile dealership.

The GV80 is not a good choice and it's too expensive. Go with Lexus instead. The AC setup isn't adjustable enough. The electronic features are too difficult to use. The radio sound is poor. The passenger seat doesn't recline far enough. The steering wheel gets dirty very quickly. Acceleration is good.
    Value
  • 3
  • Build Quality
  • 8
  • Reliability
  • 7
  • Exterior
  • 9
  • Interior
  • 6
  • Features
  • 2
  • Fun
  • 4
  • Performance
  • 8
  • Comfort
  • 6
  • Styling
  • 9
Genesis Motor America responded on 04/21/2025 03:31 PM

Thank you for reaching out as we appreciate your feedback and insight.  If you require assistance in communicating with your local retailer to address any vehicle concerns, we would like to encourage you to reach out to our Customer Care team at (844) 340-9741 for further support. Thank you.


HL
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Howard L.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2025
Verified Review

Genesis

I had to replace the hologram shown on the drivers side windshield. I have a scrapping sound on the driver side wheel well that causes a scratching sound in the steering column. The car has been in the dealer service department twice but I still have the issue.
    Value
  • 7
  • Build Quality
  • 7
  • Reliability
  • 7
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 9
  • Fun
  • 9
  • Performance
  • 9
  • Comfort
  • 9
  • Styling
  • 9

RC
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Russell C.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2025
Verified Review

Not Quite There

I purchased my GV 80 due to its comfort and styling. Overall I am satisfied, but would prefer to be in love with my car. My main gripes are as follows: 1. The exterior paint chips to easily. 2. The chip used to power the Navigation is too slow. When you switch from reverse to forward, it takes too long for your screen to adapt. 3. When I experienced a breakdown while on a road trip (21,000 miles on the car) my experience with Customer Care was absolutely horrible, making a stressful situation that much more stressful. 4. You have to open the front doors first before unlocking the rear doors.
    Value
  • 8
  • Build Quality
  • 8
  • Reliability
  • 9
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 8
  • Fun
  • 9
  • Performance
  • 9
  • Comfort
  • 10
  • Styling
  • 9

CY
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Cy Y.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/19/2025
Verified Review

Love the handling. But not comfortable.

I purchased the GV80 and absolutely loved the performance and the drivability. But after six months, my wife and I figured out we could not take it on long trips because the front seats were just too uncomfortable. So after six months we sold it for a vehicle that had comfort and performance.
    Value
  • 8
  • Build Quality
  • 8
  • Reliability
  • 5
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 1
  • Styling
  • 10
Genesis Motor America responded on 04/21/2025 01:48 PM

Thank you for taking the time to provide us with valuable feedback regarding your experiences with the Genesis GV80. If you are in need of retailer assistance, please connect with our Customer Care team at (844) 340-9741, for further support. Thank you for reaching out.

 


MG
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MICHAEL G.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/17/2025
Verified Review

Poor quality for the money

Car is very expensive for the amount of problems it has.poor quality it seems like these vehicles have a problem with noise coming from the rear of the car and it's a problem with many of the gv 70's and gv'80's and genesis isn't willing to have a recall and
    Value
  • 1
  • Build Quality
  • 2
  • Reliability
  • 1
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 2
  • Performance
  • 4
  • Comfort
  • 8
  • Styling
  • 10
Genesis Motor America responded on 04/18/2025 10:18 AM

Hello, thank you for providing us with that information. Our records show that your case has already been assigned to one of our case managers for assistance. Their name is Megan, and you may reach them directly at (714) 912-6866.

Genesis Consumer Affairs^mm


EK
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Eric K.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
Verified Review

A Wonderful vehicle

After two years, I am still enjoying my GV80 car. It is as new as the day I got it, showing little to no wear and tear. It drives and handles well. It is still quite comfortable to be in for extended periods, which was a problem because the seats in German luxury vehicles were too small and aggravated my sciatica within 30 minutes of being in the car.
    Value
  • 8
  • Build Quality
  • 10
  • Reliability
  • 9
  • Exterior
  • 10
  • Interior
  • 10
  • Features
  • 10
  • Fun
  • 10
  • Performance
  • 10
  • Comfort
  • 10
  • Styling
  • 10

VF
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Victor F.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/14/2025
Verified Review

2023 GV80 Prestige

Have no major complaints the performance of my 2023 GV80 Prestige SUV. The only issue I have had in over 2 years of ownership is that I had to have the battery replaced - fortunately was covered under warranty. Service levels are not consistent and need improvement.
    Value
  • 9
  • Build Quality
  • 9
  • Reliability
  • 9
  • Exterior
  • 9
  • Interior
  • 10
  • Features
  • 8
  • Fun
  • 9
  • Performance
  • 9
  • Comfort
  • 9
  • Styling
  • 9

JV
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James V.
2023 Genesis GV80
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/13/2025
Verified Review

Unreliable repairs to the car

We had two major issues with the car. the battery would die and the dealership reported that I left something on when in fact nothing was on. The third time this issued occur (in the span of 3 months) the entire electrical system failed and the car could not be jump started and had to be towed to the nearest dealer. The car was in the shop for three weeks and they claimed there was a "dark wire" draining the battery. After 3 weeks, they claimed it was repaired when they changed a master fuse. No way a fuse was the problem, a fuse does not draw power, it conducts it. No one in the service department could definitely tell me they fixed the problem and that "I should start the car up daily to insure proper battery life". How does that happen when I'm in an airport garage for days at a time while traveling for business. I never know if the car will start. The second issue was a loss of air conditioning. When I took it in to have the system looked at, the service tech said that they don't need to look at the AC as they know what the problem is. My model car had a defective coil installed and they reported that they are routinely replacing the coil. If this was a common problem, why did i have to endure no AC in Florida when it should have been repaired during my maintenance stop? That repair had me without my car for two weeks because there were so many failures, that was the lead time to get the parts. I should not have to endure this with a $80K+ car that was less than 3 years old.
    Value
  • 6
  • Build Quality
  • 6
  • Reliability
  • 1
  • Exterior
  • 9
  • Interior
  • 9
  • Features
  • 10
  • Fun
  • 9
  • Performance
  • 7
  • Comfort
  • 10
  • Styling
  • 9
Genesis Motor America responded on 04/14/2025 03:09 PM

Thank you for contacting Genesis Motor America. We are disappointed to hear about the circumstances that prompted your contact. We encourage you to contact our customer care team at (844) 340-9741 to discuss any ongoing concerns and for further support. Thank you.

Genesis Consumer Affairs^mm


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